Samsung SM-T285NZKABGL, SM-T285NZSAKSA manual Error messages appear when opening multimedia files

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Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Contents SM-T285 Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryViewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Ultra power saving mode Power saving modeSIM or Usim card Installing the SIM or Usim cardRemoving the SIM or Usim card Installing a memory cardMemory card Removing the memory card Restarting the device Turning the device on and offFormatting the memory card Tapping TouchscreenDouble-tapping Tapping and holdingDragging Spreading and pinching SwipingHome screen Home screenMoving and removing an item Home screen optionsAdding items Managing panels Creating foldersMoving items Apps screenRearranging items Indicator iconsPattern Lock screenNotification panel Using the notification panelPassword Using quick setting buttons Changing the input language Entering textKeyboard layout Additional keyboard functions Introduction Multi windowTap to open the list of recently used apps Split screen viewUsing additional options Adjusting the window size Closing an app Screen captureOpening apps Copying and pastingTransferring data from a computer Device and data managementTransferring data from your previous device Transferring data from a mobile deviceUpdating over the air Using the device as a removable disk for data transferUpdating the device Backing up and restoring data Updating with Smart SwitchUsing a Samsung account Using a Google account Performing a data resetPlay Store Installing or uninstalling appsInstalling apps Galaxy AppsEnabling apps Uninstalling or disabling appsMy Files Managing appsMaking calls PhoneReceiving calls During a video call Options during callsMissed calls During a voice callImporting contacts ContactsAdding contacts Creating contacts manuallySending messages MessagesSearching for contacts Add recipients and enter a message Viewing messagesInternet Reading emails Setting up email accountsSending emails Taking photos or recording videos CameraBasic shooting Launching Camera on the locked screen Continuous shot Auto modePro mode PanoramaSports Beauty faceSelfie Sound & shotCamera settings Camera settingsQuick settings Viewing images or videos GalleryDeleting multiple images and videos Deleting images or videosDeleting an image or a video Smart Manager Using the quick optimisation featureUsing the Smart manager Storage BatteryPlanner Creating eventsSyncing events and tasks with your accounts Creating tasksMove the control panel to the left Change screen ratio VideoSearching for memos MemoClock Composing memosCreating clocks Setting alarmsStopping alarms Deleting alarmsListening to the FM radio CalculatorRadio Scanning radio stations Google apps Google Google SettingsPhotos HangoutsIntroduction Flight modeWi-Fi Connecting to a Wi-Fi networkSending and receiving data Wi-Fi DirectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesMobile hotspot and tethering Unpairing Bluetooth devicesData usage Using the mobile hotspotLimiting data usage More connection settingsMobile networks OptionsAdding printer plug-ins Printing contentPrinting Display Sounds and notificationsLock screen and security Motions and gesturesApplications WallpaperPrivacy AccessibilityRegistering Samsung accounts AccountsAdding accounts Removing accounts Backup and resetLanguage and input Date and time StorageAbout device Appendix TroubleshootingForcing restart Resetting the deviceSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Removing the batteryTrademarks Copyright

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