Samsung SM-A710FZDFXXV, SM-A710FZDFKSA manual Error messages appear when opening multimedia files

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Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Contents English /2016. Rev.1.0 SM-A510FTable of Contents Troubleshooting Wi-FiIntroduction Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryBattery charging tips and precautions Reducing the battery consumptionViewing the remaining charging time Power saving mode Ultra power saving modeSave the battery power by limiting the device’s functions Installing the SIM or Usim card SIM or Usim cardSingle SIM models Dual SIM models type 2 SM-A510FD, SM-A710FD SIM card tray Be damaged Basics Remove the SIM or Usim card Removing the SIM or Usim cardInsert the SIM card tray back into the SIM card tray slot Dual SIM models type 2 SM-A510FD, SM-A710FDUsing dual SIM or Usim cards dual SIM models Installing a memory cardMemory card Basics Formatting the memory card Removing the memory cardTurning the device on and off TouchscreenRestarting the device Tapping Tapping and holdingDragging Double-tapping SwipingSpreading and pinching Home screen Home screenHome screen options Adding items Moving and removing an itemCreating folders Apps screen Managing panelsMoving items Rearranging items Icon Meaning Indicator iconsPattern Lock screenPassword Using the notification panelNotification panel FingerprintsLaunch Quick connect Dual SIM modelsSearching for content on the device Using quick setting buttonsSetting search categories FinderKeyboard layout Entering textChanging the input language Changing the keyboard layoutCopying and pasting Additional keyboard functionsDictionary Tap and hold over a word that you want to look upScreen capture Opening appsClosing an app Introduction Multi windowSplit screen view Tap to open the list of recently used appsUsing additional options Transferring data from your previous device Adjusting the window sizeTransferring data from a mobile device Transferring backup data from a computerUsing the device as a removable disk for data transfer On the computer, launch Smart SwitchDevice and data management Device can be updated to the latest software Updating with Smart SwitchUpdating the device Updating over the airUsing a Samsung account Performing a data resetUsing a Google account Backing up and restoring dataSharing content Connecting to other devicesShare content with the connected devices Quick connectTap Share →Simple sharing Sharing files with contactsEmergency mode Deactivating emergency modePress and hold the Power key, and then tap Emergency mode Installing apps Installing or uninstalling appsGalaxy Apps Play StorePhone Uninstalling or disabling appsManaging apps Making callsSingle SIM models Tap to make a voice call, or tap Making calls from the locked screen Using speed dialMaking calls from call logs or contacts list Making an international callAnswering a call Receiving callsRejecting a call Blocking phone numbersOptions during calls During a voice callDuring a video call Adding contacts ContactsCreating contacts manually Importing contactsSharing profile Searching for contactsSharing contacts MessagesSending messages Tap More →ShareAdd recipients and enter a message Tap More →Settings →Block messages Tap Block list Viewing messagesBlocking unwanted messages Internet Setting the message notification→ Settings →MORE →Set default account Setting up email accountsBasic shooting CameraSending emails Reading emailsTaking photos or recording videos Launching Camera on the locked screen Auto modeLaunching Camera quickly Locking the focus and exposurePro mode PanoramaContinuous shot HDR Rich tone Tap Mode →SelfieNight SelfieWide selfie Tap Mode →Wide selfieQuick settings Camera settingsCamera settings Downloading modesGallery Viewing images or videosView and manage photos and videos stored in the device Deleting an image or a video Deleting images or videosDeleting multiple images and videos Tap DeleteSharing images or videos Smart ManagerBattery Using the quick optimisation featureManaging device performance StoragePlanner Creating eventsTap Save to save the event Creating tasks HealthSyncing events and tasks with your accounts Starting S HealthUsing S Health Additional information Using S Voice Setting a wake-up commandYou can launch S Voice using your own wake-up command VoiceSetting the language Say a voice commandTips for better voice recognition Music Video Voice Recorder Recording voice memosTap Save to finish recording Changing the recording mode My FilesTo search for files or folders, tap Search Memo AlarmClock Composing memosWorld clock Calculator TimerStopwatch To clear the history, tap History →CLEAR HistoryRadio Listening to the FM radioTap Radio on the Apps screen Scanning radio stations Google appsDrive Play Movies & TVYouTube PhotosWi-Fi Connecting to a Wi-Fi networkIntroduction Tap Wi-Fi Direct Wi-Fi DirectSending and receiving data Tap ConnectBluetooth Tap Wi-Fion the Settings screenEnding the device connection Sending and receiving data Pairing with other Bluetooth devicesUnpairing Bluetooth devices Flight modeMobile hotspot and tethering Tap UnpairUsing the mobile hotspot Data usageList Limiting data usage SIM card manager dual SIM modelsUsing the NFC feature Mobile networksNFC and payment Making payments with the NFC feature Sending data Tap Android Beam and tap the switch to activate itVPN Set up and connect to virtual private networks VPNs More connection settingsOptions PrintingConnecting your device to a vehicle via MirrorLink Printing contentMirrorLink Ending the MirrorLink connectionThis feature may not be supported by some devices ApplicationsDownload booster Sounds and vibrations Display Advanced featuresThemes WallpaperLock screen and security For better fingerprint recognition Fingerprint recognitionDeleting fingerprints Registering fingerprintsTap Add fingerprint You can delete registered fingerprintsVerifying the Samsung account password Using fingerprints to sign in to accountsTick Sign in using your fingerprints and tap Remember Unlocking the screen with fingerprints Privacy and safetySwitching to easy mode Easy modeSend SOS messages Adding primary contactsManaging shortcuts AccessibilityAdding accounts AccountsRegistering Samsung accounts Removing accountsLanguage and input Backup and resetStorage About device Date and timeAppendix TroubleshootingForcing restart Resetting the deviceCalls are not connected Your battery is low. Charge the batteryCharge the battery Battery depletes faster than when first purchasedError messages appear when opening multimedia files Your device cannot find your current location Remove the SIM card tray from the device Removing the batteryTrademarks Copyright
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SM-A710FZKFXXV, SM-A710FZWFKSA, SM-A710FZDFKSA, SM-A710FZKFKSA, SM-A710FEDFXXV specifications

The Samsung SM-A710 series, commonly known as the Galaxy A7 (2016), represents a blend of style, functionality, and performance in the smartphone market. This device is recognized for its premium design and robust features that cater to both everyday users and tech enthusiasts.

One of the standout features of the SM-A710FZKAKSA, SM-A710FZDFXXV, SM-A710FEDFXXV, SM-A710FZKFKSA, and SM-A710FZDFKSA is its sleek metal and glass build, which not only provides an elegant appearance but also ensures durability. The device sports a 5.5-inch Super AMOLED display with a resolution of 1080 x 1920 pixels, delivering vibrant colors and deep contrasts, making it ideal for media consumption and gaming.

Powering the Galaxy A7 is the efficient Exynos 7580 octa-core processor, coupled with 3GB RAM, allowing for smooth multitasking and responsive performance. Users can expect optimal speed when navigating through apps or playing graphics-intensive games. The device offers up to 16GB of internal storage, expandable via microSD card, providing ample space for apps, images, and videos.

Camera capabilities are also impressive, with a 13-megapixel rear camera featuring optical image stabilization, which enhances low-light photography and minimizes motion blur. The 5-megapixel front camera allows for stunning selfies and crisp video calls. These features cater to photography enthusiasts who appreciate quality images without the need for additional equipment.

On the software front, the Galaxy A7 runs on Android 6.0 (Marshmallow) out of the box, with Samsung's TouchWiz UI offering a user-friendly interface and various customization options. The device supports a range of connectivity options, including 4G LTE, Wi-Fi, Bluetooth 4.1, and NFC, ensuring seamless connections for all user needs.

Battery life is another notable aspect, as the 3,300 mAh battery provides excellent performance, typically lasting a full day under moderate usage. This makes the device suitable for users who require reliable performance without frequent charging interruptions.

Overall, the Samsung SM-A710 series strikes a balance between aesthetics and functionality, making it an excellent choice for users seeking a reliable smartphone with solid performance and premium features. Its combination of a vibrant display, capable processing power, impressive camera functions, and long-lasting battery life places it as a competitive option in the mid-range smartphone market.
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