Samsung SM-G610FWDGXXV, SM-G570FZDDKSA, SM-G570FZKDKSA Device overheating situations and solutions

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Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

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Contents English /2017. Rev.1.1 Table of Contents Appendix Basics Read me firstInstructional icons BasicsDevice overheating situations and solutions When the device heats up while charging the batteryDo the following when the device heats up When the device heats up during use Device limitations when the device overheats Package contents Device layout GPS antenna Battery Charging the batteryKeys Reducing the battery consumption Viewing the estimated charging timeBattery charging tips and precautions Power saving mode Maximum power saving modeMode Installing the SIM or Usim card SIM or Usim card nano-SIM cardSingle SIM models Dual SIM models SIM card tray Removing the SIM or Usim card Remove the SIM or Usim card Activating SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSetting preferred SIM or Usim cards Customising SIM or Usim cardsInstalling a memory card Memory card microSD cardRemoving the memory card → SD card →UNMOUNTRestarting the device Turning the device on and offFormatting the memory card → SD card →FormatUnderstanding the screen Controlling the touchscreenTapping Tapping and holding DraggingDouble-tapping Swiping Spreading and pinchingHome screen and Apps screen Switching between Home and Apps screens Moving itemsMoving apps from a folder Creating foldersAdding more apps Deleting a folderEditing the Home screen Displaying all apps on the Home screenIndicator icons Icon MeaningLock screen Changing the screen lock methodNotification panel Block notifications from appsUsing quick setting buttons Changing the input language Entering textKeyboard layout Changing the keyboard layoutAdditional keyboard functions Copying and pastingDictionary Screen captureOpening apps Closing an appRegistering your Samsung account Samsung accountIntroduction Registering a new Samsung accountRemoving your Samsung account Transferring data via Smart SwitchTransferring data from your previous device Tap Samsung accountTransferring data wirelessly via Wi-Fi Direct Transferring backup data from a computer On the computer, launch Smart SwitchConnecting the device to a computer for data transfer Device and data managementTransferring data via Samsung Cloud Updating with Smart Switch Updating the deviceUpdating over the air Using a Google account Performing a data resetUsing a Samsung account Backing up and restoring dataSharing features Emergency mode Deactivating emergency modeBiker mode Activating S Biker modeAuto answer Answering urgent callsSmart reply Galaxy Apps Installing or uninstalling appsInstalling apps Play StoreManaging apps Uninstalling apps and using app sleep modeSetting app permissions Enabling appsPhone Making callsMaking calls from call logs or contacts list Using speed dialMaking calls from the locked screen Making an international callAnswering a call Receiving callsBlocking phone numbers Rejecting a callOptions during calls During a voice callDuring a video call Contacts Adding contactsCreating a new contact Adding a phone number to Contacts from the keypad Adding a phone number to Contacts from the calls listImporting contacts Searching for contacts Synching contacts with your web accountsSaving and sharing profile Sharing contactsMerging duplicate contacts Deleting contactsTap →Manage contacts →Merge contacts Messages Sending messagesViewing messages Setting the message notificationTap →Settings →Block messages →Block numbers Blocking unwanted messagesSetting a message reminder InternetBrowsing webpages Using secret mode Activating secret modeChanging security settings Sending emails Deactivating secret modeSetting up email accounts Reading emailsCamera Launching CameraCamera etiquette Using swipe gestures Basic shooting Taking photos or recording videosLocking the focus AF and exposure AE Auto mode Pro modeCustomising shooting modes Panorama Continuous shot HDR Rich toneAnti-fog NightBeauty face SportsSelfie Applying beauty effectsWide selfie Camera settings Quick settingsCamera settings Front Camera Gallery Viewing images and videosViewing images Searching for images Viewing videosCreating stories Viewing albumsViewing stories Sharing storiesSyncing images and videos with Samsung Cloud Deleting storiesDeleting an image or a video Deleting images or videosSharing images or videos Deleting multiple images and videosSamsung Notes Creating notesDeleting notes Calendar Creating eventsHealth Syncing events with your accountsStarting S Health Using S Health Additional information Voice Recorder Making voice recordingsDeleting alarms Setting alarmsStopping alarms My FilesCreating clocks Deleting clocksCalculator RadioListening to the FM radio Scanning radio stations USB Backup Secure Locking appsHiding apps Under Secure WI-FI, tap Turn on →AGREE Secure FolderSetting up Secure Folder Setting auto lock for Secure FolderMoving content to Secure Folder Moving content from Secure FolderTap →Move out of Secure Folder Adding apps Adding accountsHiding Secure Folder Uninstalling Secure Folder Backing up and restoring Secure FolderTap Back up Secure Folder data Google apps Photos GoogleHangouts Introduction Wi-FiConnecting to a Wi-Fi network ConnectionsWi-Fi Direct Tap Wi-Fi DirectTap Connect Bluetooth Ending the device connectionPairing with other Bluetooth devices Sending and receiving dataUnpairing Bluetooth devices Data usageTap Unpair Flight mode Mobile Hotspot and tetheringLimiting data usage Using the mobile hotspot Mobile networksSIM card manager dual SIM models LocationMore connection settings PrintingPrinting content Sounds and vibrationNotifications DisplayOptions Easy mode Switching to easy modeAdvanced features Wallpapers and themesManaging shortcuts Send SOS messages Device maintenance Adding emergency contactsUsing the quick optimisation feature BatteryStorage MemoryDevice security Ultra data saving Apps Lock screen and securityFingerprint recognition For better fingerprint recognition Registering fingerprintsVerifying the Samsung account password Deleting fingerprintsSamsung Cloud Using fingerprints to sign in to accountsCloud and accounts Unlocking the screen with fingerprintsManage cloud storage My ProfileAccounts Removing accountsAccessibility Backup and restoreGoogle General management Software update About phoneTroubleshooting AppendixResetting the device Forcing restartSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Samsung Cloud does not work Copyright Trademarks
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SM-G570FZKAILO, SM-G570FZDAILO, SM-G610FWDGXXV, SM-G570FZKDKSA, SM-G610FZKGKSA specifications

The Samsung SM-G610FEDGXXV and SM-G570 series smartphones represent an intriguing segment in the mid-range market, showcasing high-value features and solid performance. These devices demonstrate Samsung's commitment to providing users with quality technology at an affordable price point.

The SM-G610FEDGXXV, also known as the Galaxy J7 Pro, features a 5.5-inch Super AMOLED display with a resolution of 1920 x 1080 pixels, which provides vibrant colors and deep contrast ratios. It is powered by the Exynos 7870 Octa-core processor, ensuring smooth multitasking and efficient performance. The device includes 3GB of RAM and comes with 64GB of internal storage, which is expandable via microSD, allowing for ample space for apps, photos, and videos.

Cameras are a significant highlight; the rear 13MP sensor captures sharp images, while the front-facing 13MP camera is perfect for selfies and video calls. The battery capacity is substantial at 3600mAh, providing users with enough power to get through a full day of usage without worrying about recharging.

On the other hand, the SM-G570YEDDXXV, often referred to as the Galaxy J5 Pro, also features a 5.2-inch Super AMOLED display. With a similar Exynos 7870 Octa-core processor, it offers a balanced performance. Users can expect 3GB of RAM and 32GB of internal storage, expandable with microSD. The rear camera is the same 13MP setup, while the front-facing camera comes with a 13MP sensor that includes a LED flash for low-light selfies.

The entire series emphasizes connectivity with 4G LTE support, Bluetooth, Wi-Fi, and GPS capabilities. Additionally, these devices include features like fingerprint sensors for enhanced security. With Samsung’s TouchWiz interface on Android, users enjoy a user-friendly experience customized with various additional functionalities.

In summary, the Samsung SM-G610FEDGXXV, SM-G570YEDDXXV, and their variants highlight sophisticated design and reliable performance in the mid-range smartphone landscape. With solid build quality, excellent camera capabilities, and user-friendly features, these models are well-positioned to meet the needs of a wide range of consumers looking for smart, efficient devices without breaking the bank.