Samsung SM-G355HZWDXXV, SM-G355HZKDKSA, SM-G355HZWDKSA Another Bluetooth device is not located

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Troubleshooting

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Contents SM-G355H/DS About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Getting started Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory card→Settings →Storage →Unmount SD card Removing the memory cardTurning the device on and off Formatting the memory cardHolding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceUsing dual SIM or Usim cards Switching between cardsActivating SIM or Usim cards Indicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Tapping and holding DraggingDouble-tapping Flicking PinchingRotating the screen Notifications Home screen Rearranging itemsRearranging panels Setting wallpaper Using widgetsApplications screen Installing applicationsUninstalling applications Rearranging applicationsOpening an application Using applicationsDisabling applications Opening from recently-used applicationsChanging the keyboard type Using the Samsung keyboardEntering text Changing the keyboard layoutEntering text by voice Connecting to a Wi-Fi networkTurning Wi-Fi on and off Copying and pastingAdding Wi-Fi networks Setting up accountsJoining Wi-Fi networks Forgetting Wi-Fi networksTransferring files Connecting with Samsung KiesConnecting with Windows Media Player Removing accountsSecuring the device Connecting as a media deviceSetting a pattern Device MTPSetting a PIN Setting a passwordUnlocking the device Upgrading the device Upgrading with Samsung KiesUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Viewing call logs Adding contactsSending a message Fixed dialling numberReceiving calls Making a video call Video callsListening to a voice message During a video callContacts Managing contactsImporting and exporting contacts Searching for contactsDisplaying contacts Importing contactsAdding contacts to a group Favourite contactsContact groups Managing groupsMessages Business cardSending messages Setting up email accounts Sending scheduled messagesViewing incoming messages Reading messages Google Mail Labels Hangouts Google+Photos ChatONWeb & network InternetLinks ChromeHistory Sharing webpagesBluetooth Syncing with other devicesPairing with other Bluetooth devices Sending and receiving dataMedia CameraCamera etiquette Shooting mode Taking photosTaking a photo Panoramic photos Applying filter effectsTap →Panorama Recording mode Taking videosTaking a video Configuring settings for Camera Zooming in and outShare shot Media Playing videos GalleryViewing images Editing imagesDeleting images Setting as wallpaperModifying images Sharing imagesVideo Select a video to playSharing videos YouTubeDeleting videos Watching videosRadio Listening to the FM radioScanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Play BooksPlay Games Play Movies & TVPlay Music Play NewsstandComposing memos UtilitiesMemo Browsing memosPlanner Creating events or tasksSyncing with Google Calendar Searching for events or tasks DriveChanging calendar type Deleting events or tasksStopping alarms AlarmSetting alarms Deleting alarmsWorld clock TimerCalculator StopwatchVoice Recorder Recording voice memosPlaying voice memos Searching the device GoogleManaging voice memos Search scopeGoogle Now Voice SearchMy files Viewing filesSearching for a file Viewing storage informationAdding shortcuts to folders Downloads Searching for locations Travel & localMaps Getting directions for a destinationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policySetting Network notification Wi-Fi DirectTethering and Mobile hotspot Flight mode Data usageSIM card manager dual SIM models Default messaging app More networksMobile networks Lock screen SoundRingtones Display WallpaperAnswering/ending calls Additional settingsCall Ringtones and keypad tonesPower saving mode BatteryStorage Application manager LocationSecurity Set up SIM card lock Language and inputLanguage Default Samsung keyboardKeyboard swipe Text-to-speech options Google voice typingVoice search Pointer speedBackup and reset Add accountDate and time Accessibility Text-to-speech optionsPrinting AccessoriesGoogle Settings About deviceTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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SM-G355HZKDXXV, SM-G355HZKDKSA, SM-G355HZWDXXV, SM-G355HZWDKSA specifications

The Samsung SM-G355H is a notable smartphone model that captures attention with its blend of functionality and design. Known also by its variant SM-G355HZWDKSA, this device is a member of Samsung’s Galaxy series, targeting the mid-range smartphone market with a set of impressive features that cater to a wide audience.

The device sports a 4.3-inch display, which offers a resolution of 480 x 800 pixels, delivering decent visual quality for daily tasks. The brightness and clarity are adequate for viewing multimedia content and browsing the web. Under the hood, the SM-G355H is powered by a quad-core processor, clocked at 1.2 GHz, ensuring smooth operation for typical applications and multitasking.

With 1 GB of RAM, the device handles basic tasks and lightweight gaming efficiently. It comes with 8 GB of internal storage, which is expandable via microSD card support, allowing users to store additional apps, photos, and videos—a crucial feature for those who prioritize storage flexibility.

The camera setup includes a 5-megapixel rear shooter, complemented by an easy-to-use interface that offers various modes and features such as autofocus and LED flash. The front-facing camera is particularly beneficial for selfies and video calls, making connection via social media effortless.

In terms of connectivity, the SM-G355H supports 3G networks and features Bluetooth 4.0, Wi-Fi, and GPS capabilities, ensuring that users can stay connected with friends and navigate their surroundings with ease. The device runs on Android, allowing users access to a wide array of applications through the Google Play Store.

Battery-wise, the device is equipped with a removable Li-Ion 2,000 mAh battery, providing reasonable longevity for everyday use, which is essential for users on the go.

Overall, the Samsung SM-G355H is a well-rounded smartphone that presents solid performance, essential features, and a user-friendly experience, making it a favorable choice for budget-conscious consumers who do not want to compromise on quality. Its combination of design, functionality, and adaptability positions it as a compelling option in the competitive smartphone landscape.