Samsung GT-I8190RWAKSA, GT-I8190MBAKSA, GT-I8190RWAJED Your device freezes or has fatal errors

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Troubleshooting

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds. The device reboots automatically.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your device is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents GT-I8190 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Maps Local Latitude Navigation Video Player YouTube FM Radio FlipboardPlay Store Samsung Apps Suggest Game Hub Video Hub Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Pull out the SIM or Usim cardCharging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardGetting started Removing the memory card Formatting the memory cardTurning the device on and off Holding the deviceAdjusting the volume Locking and unlocking the deviceSwitching to silent mode Icon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Use only fingers to use the touch screenDragging Double-tappingFlicking PinchingSimple motions allow easy control of the device Control motionsRotating the screen Picking up Holding to earPanning to move Panning to browseDouble-tapping RotatingTurning over ShakingNotifications TiltingAdding an application icon Home screenRearranging items Adding an itemSetting wallpaper Rearranging panelsOpening an application Using applicationsApplications screen Opening from recently-used applicationsRearranging applications Installing applicationsUninstalling applications Organising with foldersEntering text Using the Samsung keyboardHelp Changing the keyboard typeChanging language keyboards Entering text by voiceEntering uppercase HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsForgetting Wi-Fi networks Removing accountsConnecting with Samsung Kies Transferring filesSetting a face and voice unlock Connecting as a media deviceSetting a face unlock Securing the deviceSetting a password Setting a patternSetting a PIN Upgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airMaking calls CommunicationPhone During a call Finding contactsMaking an international call Receiving calls Ending a call During a video call Video callsMaking a video call PermissionSwapping images ContactsManaging contacts Creating a contactSearching for contacts Importing and exporting contactsImporting contacts Favourite contactsSyncing with Samsung Contacts Exporting contactsAdding contacts to a group Contact groupsBusiness card Managing groupsViewing incoming messages MessagingSending messages Listening to a voice messageSetting up email accounts Google Mail Reading messagesDelete this message Adding friends TalkPublic profile Chatting with friendsMessenger Switching between chatsGoogle+ Deleting chat historyChatON Web & network InternetSaved pages ChromeHistory LinksTap →New tab BluetoothSyncing with other devices To go to another webpage, tap →a webpagePairing with other Bluetooth devices Sending and receiving dataPlaying music MediaMusic Player Select a music category, and then select a song to playCreating playlists Setting a song as ringtoneCamera Playing music by moodTaking a photo Scene modeTaking photos Focus, the focus frame turns green. Tap to take the photoTap →Shooting mode →Panorama Shooting modeTap →Shooting mode Panoramic photosTaking a video Recording modeTaking videos Configuring settings for Camera Zooming in and outMedia Viewing images GalleryShortcuts Tap →Edit shortcutsEditing images Viewing images using the motion featurePlaying videos Zooming in and outSharing images Setting as wallpaperDeleting images Use one of the following methodsSharing videos Video PlayerDeleting videos Select a video to playUploading videos YouTubeWatching videos FM Radio Listening to the FM radioAdding stations to the favourites list FlipboardScanning radio stations Application & media stores Play StoreTap Samsung Apps on the Applications screen Samsung AppsSuggest Select a category, and then select a video Game HubVideo Hub Composing memos UtilitiesMemo Browsing memosPlanner Creating events or tasksSearching for events Syncing with Google CalendarChanging calendar type Sharing events ClockDeleting events Select a date or event, and then tap →DeleteAlarm World clockStopwatch TimerCalculator Desk clockPlaying voice memos Voice RecorderRecording voice memos Managing voice memos VoiceGoogle Search scope Voice SearchSearching the device Select a file to open it with an appropriate application My FilesDownloads Searching for locations Travel & localMaps Local Getting directions for a destinationLatitude NavigationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyData usage More settingsFlight mode Tethering and portable hotspot Set up and connect to virtual private networks VPNsMobile networks Nearby devicesKies via Wi-Fi Home screen modeBlocking mode SoundWallpaper Change the settings for the displayDisplay Storage Power saving modeBattery Application managerLocation services Lock screenSecurity SIM Change Alert Activate the Find my mobile featureSet up SIM card lock Encrypt external SD cardLanguage DefaultLanguage and input Google voice typingSelect a voice recognition engine Voice recogniserVoice search Text-to-speech output Motion Backup and resetAdd account Pointer speedAccessory Date and timeText-to-speech output AccessibilityAnswering/Ending calls Developer options Access device information and update device software About deviceTroubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Ensure that your device supports the file typeAnother Bluetooth device is not located English EU /2012. Rev

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