Samsung GT-I8190RWAJED Troubleshooting, Your device displays network or service error messages

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Contents GT-I8190 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Play Store Samsung Apps Suggest Game Hub Video Hub Video Player YouTube FM Radio FlipboardMaps Local Latitude Navigation Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Pull out the SIM or Usim card Removing the SIM or Usim card and batteryCharging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionGetting started Formatting the memory card Removing the memory cardHolding the device Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Basics Indicator iconsIcon Meaning Finger gestures Using the touch screenTapping Use only fingers to use the touch screenDouble-tapping DraggingPinching FlickingRotating the screen Control motionsSimple motions allow easy control of the device Holding to ear Picking upPanning to browse Panning to moveRotating Double-tappingShaking Turning overTilting NotificationsRearranging items Home screenAdding an application icon Adding an itemRearranging panels Setting wallpaperApplications screen Using applicationsOpening an application Opening from recently-used applicationsUninstalling applications Installing applicationsRearranging applications Organising with foldersHelp Using the Samsung keyboardEntering text Changing the keyboard typeEntering uppercase Entering text by voiceChanging language keyboards HandwritingTurning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Adding Wi-Fi networksForgetting Wi-Fi networks Setting up accountsAdding accounts Removing accountsTransferring files Connecting with Samsung KiesSetting a face unlock Connecting as a media deviceSetting a face and voice unlock Securing the deviceSetting a PIN Setting a patternSetting a password Unlocking the device Upgrading the deviceUpgrading with Samsung Kies Upgrading over the airPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Ending a call Making a video call Video callsDuring a video call PermissionManaging contacts ContactsSwapping images Creating a contactImporting and exporting contacts Searching for contactsSyncing with Samsung Contacts Favourite contactsImporting contacts Exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsSending messages MessagingViewing incoming messages Listening to a voice messageSetting up email accounts Reading messages Google MailDelete this message Public profile TalkAdding friends Chatting with friendsGoogle+ Switching between chatsMessenger Deleting chat historyChatON Internet Web & networkHistory ChromeSaved pages LinksSyncing with other devices BluetoothTap →New tab To go to another webpage, tap →a webpageSending and receiving data Pairing with other Bluetooth devicesMusic Player MediaPlaying music Select a music category, and then select a song to playCamera Setting a song as ringtoneCreating playlists Playing music by moodTaking photos Scene modeTaking a photo Focus, the focus frame turns green. Tap to take the photoTap →Shooting mode Shooting modeTap →Shooting mode →Panorama Panoramic photosTaking videos Recording modeTaking a video Zooming in and out Configuring settings for CameraMedia Shortcuts GalleryViewing images Tap →Edit shortcutsPlaying videos Viewing images using the motion featureEditing images Zooming in and outDeleting images Setting as wallpaperSharing images Use one of the following methodsDeleting videos Video PlayerSharing videos Select a video to playWatching videos YouTubeUploading videos Listening to the FM radio FM RadioScanning radio stations FlipboardAdding stations to the favourites list Play Store Application & media storesSuggest Samsung AppsTap Samsung Apps on the Applications screen Video Hub Game HubSelect a category, and then select a video Memo UtilitiesComposing memos Browsing memosCreating events or tasks PlannerChanging calendar type Syncing with Google CalendarSearching for events Deleting events ClockSharing events Select a date or event, and then tap →DeleteWorld clock AlarmCalculator TimerStopwatch Desk clockRecording voice memos Voice RecorderPlaying voice memos Google VoiceManaging voice memos Searching the device Voice SearchSearch scope Downloads My FilesSelect a file to open it with an appropriate application Maps Travel & localSearching for locations Getting directions for a destination LocalNavigation LatitudeAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policyFlight mode More settingsData usage Mobile networks Set up and connect to virtual private networks VPNsTethering and portable hotspot Nearby devicesBlocking mode Home screen modeKies via Wi-Fi SoundDisplay Change the settings for the displayWallpaper Battery Power saving modeStorage Application managerLock screen Location servicesSet up SIM card lock SIM Change Alert Activate the Find my mobile featureSecurity Encrypt external SD cardLanguage and input DefaultLanguage Google voice typingVoice search Voice recogniserSelect a voice recognition engine Text-to-speech output Add account Backup and resetMotion Pointer speedDate and time AccessoryAnswering/Ending calls AccessibilityText-to-speech output Developer options About device Access device information and update device softwareYour device displays network or service error messages TroubleshootingYour device freezes or has fatal errors Device beeps and the battery icon is empty Ensure that your device supports the file type Error messages appear when launching the cameraAnother Bluetooth device is not located English EU /2012. Rev

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