Samsung HTDS700TH/FES manual Before Calling for Service, Symptom Check/Remedy

Page 36

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

• Wipe the disc clean.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation range of

angle and distance?

 

 

work.

• Are the batteries exhausted?

 

 

 

• Have you select the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

 

 

 

 

 

 

Can't receive radio

• Is the antenna connected properly?

 

 

broadcast.

• If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

 

 

 

 

 

 

• The main unit is not working.

 

 

 

 

 

 

 

 

 

 

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

•While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds.“INITIALIZE”

level has been forgotten.

appears on the display and all settings will return to the default values.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

MISCELLANEOUS

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Contents AH68-01495K Safety Warnings Precautions Class 1 Laser ProductContents Copy Protection CD-R DiscsCD-R MP3 Discs CD-R Jpeg DiscsDescription Replace the battery cover Range of Operation of the Remote ControlInsert Remote Batteries Connecting the Speakers Selecting the Video Format Method 1 Composite Video ............... Good QualityMethod 2 S-Video ...............Better Quality RepetitivelyConnecting an External Digital Component Connecting an External Analog ComponentPress AUX on the remote control to select AUX 1 or AUX Connecting your System to the Power Supply Please observe the following cautions for your safetyCooling Fan FM antenna connectionPlug the power cord into AC power supplyPress the Power button to turn on the TV Press TV/VIDEO button to select Video modePress OPEN/CLOSE button to open the disc tray Load a disc Press OPEN/CLOSE button to close the disc trayTo stop playback Press Stop during playback Disc terminologyMP3 -CD Playback Press the Remain buttonPress Each time the Remain button is pressedPress Slide Mode button Jpeg File Playback JpegPress To skip to the next slide To view the previous or next image with 9 windows, pressDivX Playback Displaying Disc Information Fast/Slow PlaybackPress Info button Press and holdSkipping Scenes/Songs Repeat PlaybackBriefly press Press Repeat buttonRepeat Playback Angle Function Zoom Function 1Press Info button Buttons to select the desired subtitlePress the numeric buttons Using Disc Menu Using the Title MenuStop mode Press Menu button Press Menu button to exit the setup screenSetting the Language Press MenuPress Enter button Adjusting the TV Aspect Ratio Screen Size 43LB43PS Setting Parental Controls Rating Level Enter the password Then press Enter buttonSetting the Password Press Menu buttonPress Cursor button to Setting the Wallpaper Jpeg DVD VCD Setup screenPress Open Close to close the disc tray Button to exitAV Sync Setup DVD Playback ModeWhen Selecting DVD Play Mode Setting the Speaker Mode Setting the Test ToneStop mode, press Menu button Press Return button to return to the previous levelSetting the Delay Time Setting the Audio Quality Press Sound Edit button and then press Cursor‘Audio’ and then press Enter buttonPress Cursor Adjust the ‘DRC’ Sound Field DSP/EQ FunctionStop mode, press Press Cursor button to Menu button Press DSP/EQ buttonDolby Pro Logic II Mode Dolby Pro Logic II EffectPresetting Stations Listening to RadioTo confirm the sleep timer setting, press Sleep button Convenient FunctionsPress Sleep button Press Dimmer buttonPress the Mode button to make the TV Indicator on the remote control flashWhen operating a TV with the remote control Before Calling for Service Symptom Check/RemedySpecifications Front/Center/Rear speaker Subwoofer speaker
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