Samsung HT-C455N/HAC, HT-C453N/MEA manual Other Information, Symptom Check/Remedy, Troubleshooting

Page 36

Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

36 English

Image 36
Contents Digital Home Cinema System Safety Information Safety Warnings English Wide SLOT, Fully InsertPrecautions AccessoriesCheck for the supplied accessories below Video Cable FM Antenna Remote Control/Batteries AAA sizeHolding discs Disc StorageHandling and Storing Discs LicenceContents Troubleshooting Country code list Specifications Basic Functions Advanced FunctionsDisc Types and Characteristics Getting StartedRegion Code Icons that will be used in manualDisc types that can be played Disc Types And Disc FormatDo not use the following types of discs DVD±R/±RW, CD-R/RW Discs DivX Digital internet video expressSupported Formats DivX FormatSupported file Formats EnglishFront Panel DescriptionGettingRear Panel Tour of the Remote Control Remote controlSetting the Remote Control Battery size AAAIf the TV turns off, the setting is complete ` The remote control will work on a Samsung TV by defaultConnecting the Speakers ConnectionsInstalling the Speakers on the Tallboy Stand Speaker ComponentsTurn the Stand Base upside-down and connect it to the Stand Screw 5x15 4EA Screw 4x20 16EAConnecting The Speakers Case of HT-C445NEnglish 1 Connecting the video out to your tv Method 2 Component VideoMethod 3 Composite Video Method 3 OptionUsing Anynet+HDMI-CEC Hdmi Auto Detection FunctionConnecting the fm Antenna FM Antenna supplied0 English AUX Connecting an External Analogue Component Optical Connecting an External Digital ComponentOptical Cable Not suppliedSetup Before Starting Initial SettingSetting the Setup menu Selecting the Video FormatResolution TV AspectBD Wise Hdmi FormatSpeaker Setting AudioSetting the Centre Speaker Setting the Rear SpeakerDRC Dynamic Range Compression Test ToneInitial Setting Change PasswordEQ Optimizer DivXR RegistrationTV Screen Saver/Power Saving Function Basic FunctionsDisc Playback Audio CDCD-DA/MP3/WMA PlaybackRotate Function Forward/Reverse SearchSkipping Scenes/Songs Slow Motion PlayUsing the Title Menu Using the Disc MenuStep Motion Play Minute Skip functionRepeat Playback DVD/DivX RepeatCD/MP3 Repeat Displaying Disc Information Selecting the Audio LanguageTools menu Sound Mode Selecting the Subtitle LanguageAngle Function Caption FunctionDSP Digital Signal Processor/EQ Vol smart volumeDolby Pro Logic II Mode Press the S.VOL buttonPresetting Stations Setting Mono/StereoConnecting Microphone Listening to RadioPlaying Media Files using the USB Host Feature USB functionSafe USB Removal CD rippingSymptom Check/Remedy TroubleshootingOther Information Symptom Country code listCheck/Remedy Specifications Contact Samsung World Wide AH68-02299W
Related manuals
Manual 40 pages 38.97 Kb Manual 40 pages 57.86 Kb Manual 41 pages 58.61 Kb Manual 41 pages 1.12 Kb