Samsung BD-ES6000/ZN If you experience other problems, Authorized service centre, Overloaded

PROBLEM	SOLUTION
If you experience other problems.	• Go to the contents and find the section of the user manual that contains the
	explanations regarding the current problem, and follow the procedure once
	again.
	• If the problem still cannot be solved, please contact your nearest Samsung
	authorized service centre.
The picture is noisy or distorted	• Make sure that the disc is not dirty or scratched.
	• Clean the disc.
No HDMI output.	• Check the connection between the TV and the HDMI jack of the player.
	• Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input
	resolution.
Abnormal HDMI output screen.	• If random noise appears on the screen, it means that TV does not support
	HDCP (High-bandwidth Digital Content Protection).
AllShare function
I can see folders shared through AllShare,	• AllShare only shows Video, Photo, and Music files. Other types of files are
but I cannot see the files.	not displayed.
The video plays intermittently.	• Check if the network is stable.
	• Check if the network cable is properly connected and if the network is not
	overloaded.
	• The wireless connection between the DLNA compatible device and the
	player is unstable.
	Check the connection.
The AllShare connection between the player	• IP addresses within the same subnetwork should be unique.
and the PC is unstable.	If they are not, IP interference can cause this phenomenon.
	• Check if you have a firewall enabled.
	If so, disable the firewall function.

07 Appendix

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