Samsung GT-S5660DSAXEV Troubleshooting, Your device displays Service unavailable or Network error

Page 108

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for

 

the device.

 

When using the device for the first time or

 

when the PIN requirement is enabled, you

PIN

must enter the PIN supplied with the SIM

 

or USIM card. You can disable this feature

 

by using the Lock SIM card menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays "Service unavailable" or "Network error"

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

108Troubleshooting

Page 107 Page 109
Image 108
Page 107 Page 109
Contents GT-S5660 Using this manual Read me firstInstructional icons Please keep this manual for future referenceCopyright TrademarksCopyright 2011 Samsung Electronics Contents Communication Personal information WebEntertainment Settings ConnectivityTools Troubleshooting Safety precautionsIndex Install the SIM or Usim card and battery AssemblingUnpack Gold-coloured contacts facing down Charge the battery Insert the battery Replace the back cover›› Charge with the travel adapter Multifunction jackOutlet Insert a memory card ›› Charge with the PC data cableDevice Facing downLocks in place Close the cover to the memory card slot›› Remove the memory card ›› Format the memory cardPhone storage → Unmount SD card → OK Attach a hand strap optional Small projectionSelect Flight mode Getting startedTurn your device on and off Get to know your device››Keys ››Indicator icons Your region or service provider Call on holdIcon Definition Call in progressError occurred or caution required Battery power levelUse the touch screen Current timeGetting started Lock or unlock the touch screen and keys Get to know the idle screen›› Add items to the idle screen Idle screen›› Move items on the idle screen ›› Remove items from the idle screen›› Use the shortcuts panel Access applications To access your device’s applications›› Access recent applications ›› Organise applicationsCustomise your device ›› Use the task manager›› Set the current time and date ›› Turn on or off the touch tone›› Adjust the volume of the ringtones ›› Switch to Silent mode›› Activate animation for switching Windows ›› Adjust the brightness of the display›› Set a screen lock → Pattern›› Lock your SIM or Usim card Enter text ›› Change the keyboard typeFrom the screen Finger to the next characterInserted into the text input field Repeat steps 1-4 to complete your textYou can also use the following keys For the Samsung keypadABC mode Input methodOn the screen Clear your input Start a new line›› Copy and paste text ›› Install an application ›› Uninstall an applicationDownload applications from Android Market ›› Set up a server account Settings → Accounts and syncDownload files from the web Synchronise dataAccount setup ›› Activate automatic sync›› Synchronise data manually Select Auto-syncCommunication Calling›› Make and answer a call ›› Use the headset ›› Use options during a callTo dial the number To end a call, press the headset button›› Use additional features To switch between the two calls, select Swap›› View and dial missed calls Select Enable ›› View call logsSelect a condition → LogsMessaging ›› Send a text message›› Send a multimedia message New message›› View a text or multimedia message ›› Listen to voice mail messagesGoogle Mail ›› Send an email message›› View email messages Google Mail›› Set up an email account ›› Organise email by labelsSelect Change labels Enter your email address and password You are online and in your service areaFollow the on-screen instructions → an email account Press → Compose Select ContactsTalk ›› View an email message›› Add friends to your friend list → an email accountSocial Hub ›› Start a chatAdjustments EntertainmentCamera ›› Capture a photoNumber of photos you can take according to available memory ›› Capture a photo in Smile shot mode → Smile shot›› Capture a series of photos ›› Capture a panoramic photo→ Continuous → Panorama›› Customise camera settings ›› Record a video Storage location Change the recording mode for ›› Customise camcorder settings Gallery››Supported file formats ››View a photo›› Play a video GalleryMusic ›› Share images or videos›› Add music files to your memory card Control playback with the virtual keys›› Play music Skip forward Scan forward in a file tap and hold›› Use the party shuffle feature ›› Create a playlist›› Customise music player settings FM Radio›› Listen to the FM radio Radio›› Save a radio station automatically Control the FM radio with the following keysPress → Scan → a scanning option Automatically›› Customise FM radio settings Option Function Alternative FrequencyFM auto off TimeContacts ›› Create a contact→ Keypad Select Add to Contacts →›› Find a contact ›› Set a speed dial number›› Create your namecard Press → More → Speed dialAccounts ›› Create a group of contacts›› Copy contacts → Groups›› Import or export contacts ›› View the communication log→ History Select an item you want to viewCalendar ›› View social network activities›› Create an event ›› View events›› Stop an event alarm Memo›› Create a memo Or Dismiss allVoice recorder ›› View memos›› Record a voice memo ›› Play a voice memoWeb Internet›› Browse web pages To customise browser settings, press → More → Settings → Find on›› Bookmark your favourite web pages Select → BookmarksEnter a page title and a web address ›› Activate location services to use with Google Maps Select a web page to accessSettings → Location and security Maps›› Search for a specific location ›› Get directions to a specific destinationMaps → Directions›› Search for a place around you LatitudeAdd via email address PlacesGoogle Search ›› Navigate to your destinationNavigation Select AcceptYouTube ›› Watch videosYouTube News & Weather ›› Upload videos›› View the weather information WeatherSamsung Apps ›› Read news articlesSelect a news topic at the top of the screen Select an article to openMarket Bluetooth SettingsFeature Connectivity›› Find and pair with other Bluetooth- enabled devices ›› Send data using the Bluetooth wireless feature›› Receive data using the Bluetooth wireless feature Settings → Scan devicesWi-Fi ›› Activate the Wlan feature→ Wireless and networks → Wi-Fi settings → Wi-Fi ›› Find and connect to a Wlan›› Customise Dlna settings for sharing Media files → Add Wi-Fi networkAllShare ›› Add a Wlan manually›› Play your files on another DLNA- enabled device ›› Play files of one device on the other deviceSelect Add to playlist My phoneUSB tethering and portable hotspot On your device to a PCPortable hotspot Your device shares the mobile network connection on your PCPC connections ›› Connect with Samsung KiesOn your device to a PC Samsung Kies will launch automaticallyVPN connections ›› Connect as a mass storage device›› Set up VPN connections → Add VPN›› Connect to a private network ›› Set a new alarm ›› Stop an alarmTools ClockCalculator My filesCalculator FilesSIM Toolkit Task managerThinkFree Office Idle mode, open the application list and select SIM Toolkit›› Create a new document ›› View and edit a document on your deviceThinkFree Office → File → SaveVoice Search ›› Manage documents onlineSearch Select Speak nowSettings Access the Settings menuWireless and networks Call settings ›› VPN settingsCustomise the settings for calling features ›› Tethering and portable hotspotSound Change the settings for the display DisplayLocation and security Applications DevelopmentAccounts and sync PrivacySD card and phone storage SearchChange the settings for text input Language and keyboard›› Select language ›› Swype›› Samsung keypad Input languages Select languages for text input›› Voice recognition settings ›› Text-to-speech settingsVoice input and output Accessibility Change the settings for accessibility featuresDate and time About phoneTroubleshooting Your device displays Service unavailable or Network errorYour device freezes or has fatal errors Touch screen responds slowly or improperlyCalls are being dropped → Erase everythingWhen dialling from contacts, the call is not connected Outgoing calls are not connectedIncoming calls are not connected Others cannot hear you speaking on a callBattery does not charge properly or the device turns off Error messages appear when launching the cameraYour device is hot to the touch Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with careTurn off your device where prohibited Turn off your device when in an aircraft Proper care and use of your mobile device Keep your device dryDo not store your device near magnetic fields Use caution when using the device while walking or moving Be sure to back up important data Specific Absorption Rate SAR certification information Correct disposal of this productDisclaimer Correct disposal of batteries in this productSafety precautions Using options during voice 38 viewing missed 39 waiting  Bluetooth  DLNA  PC  WLAN Index Setting accounts 44 viewing  Menu screen accessing 24 organising applications See web browser Setting email accounts  102100 104Synchronisation With web accounts Page GSM Wcdma Wi-Fi Mobile Phone GT-S5660 Declaration of Conformity R&TTETo install Kies PC Sync
Related manuals
Manual 128 pages 3.87 Kb Manual 119 pages 27.45 Kb Manual 122 pages 53.54 Kb

GT-S5660DSASKZ, GT-S5660DSAXXV, GT-S5660SWAXSG, GT-S5660DSAXSG, GT-S5660DSAXEV specifications

The Samsung GT-S5660 series, including variants such as GT-S5660DSAKSA, GT-S5660DSAAFR, GT-S5660DSAJED, GT-S5660SWASKZ, and GT-S5660SWAPAK, represents a significant milestone in the evolution of mid-range smartphones. Launched in early 2011, these devices are characterized by their practicality, user-friendly interface, and a robust set of features tailored for everyday use.

At the heart of the GT-S5660 series is a 3.7-inch touchscreen display, boasting a resolution of 480 x 800 pixels. This provides vibrant visuals and responsive touch capabilities, enhancing the user experience for activities such as browsing the web, watching videos, or playing games. The implementation of Super AMOLED technology ensures excellent color reproduction and deep blacks, making it ideal for multimedia consumption.

The devices are powered by an 800 MHz processor, which, while modest by current standards, delivers adequate performance for most tasks, including running Android 2.3 Gingerbread. The operating system provides access to a plethora of applications through the Google Play Store, allowing users to customize their devices according to their needs.

In terms of storage, the Samsung GT-S5660 models come equipped with 160 MB of internal memory, expandable via microSD cards up to 32 GB. This ensures that users can store a substantial amount of photos, videos, and apps without worrying about running out of space. The 5-megapixel rear camera is another notable feature, offering autofocus and LED flash, enabling users to capture decent-quality images and videos.

Connectivity options are robust for mid-range devices, with the GT-S5660 series supporting Wi-Fi, Bluetooth, and GPS. This makes it convenient for users to stay connected and navigate while on the go. Additionally, the phones support various multimedia formats, enhancing their versatility for media playback.

The design of the GT-S5660 series is sleek and ergonomically friendly, made comfortable for prolonged use. The battery life is commendable, with a capacity of 1650 mAh, which allows for extended usage without frequent recharges.

Overall, the Samsung GT-S5660 series exemplifies a well-rounded approach to smartphone technology at its time. With key features like a responsive display, user-friendly interface, decent camera, and respectable performance, these devices continue to be remembered fondly by users seeking reliable functionality in their smartphones.
Top Page Image Contents