Samsung SM-A800FZDEXXV manual Restarting the device, Forcing restart, Resetting the device

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Appendix

The touchscreen responds slowly or improperly

If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

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Contents SM-A800F SM-A800I Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryViewing the remaining charging time Reducing the battery consumptionBattery charging tips and precautions Ultra power saving mode Power saving modeSIM or Usim card Installing the SIM or Usim cardRemoving the SIM or Usim card Installing a memory card Using dual SIM or Usim cardsMemory card Basics Formatting the memory card Removing the memory cardTouchscreen Turning the device on and offTapping and holding TappingDragging Swiping Double-tappingSpreading and pinching Home screen Home screenHome screen options Adding items Flipboard BriefingMoving and removing an item Managing panels Creating foldersMoving items Apps screenIcon Meaning Indicator iconsPattern Lock screenFingerprints Using the notification panelPassword Notification panelSearching for content on the device Using quick setting buttonsFinder Quick connect Connecting to other devicesRe-searching for devices Smart View Sharing contentChanging the keyboard layout Entering textKeyboard layout Changing the input languageAdditional keyboard functions Screen captureCopying and pasting Closing an app Opening appsMulti window IntroductionTap to open the list of recently used apps Split screen viewUsing additional options Pop-up view Adjusting the window sizeLaunching the pop-up view from the split screen view Moving pop-up windowsTransferring data from a computer Device and data managementTransferring data from your previous device Transferring data from a mobile deviceTransferring media files Using the device as a removable disk for data transferUpdating the device Updating with Smart SwitchUpdating over the air Backing up and restoring data Performing a data resetUsing a Samsung account Using a Google accountMirroring your device’s screen to a TV Connecting to a TVRegistering a TV Sharing screenMirroring a TV screen to your device Using the Briefing on TV featureTap TV to Mobile Device Tap Share →Simple sharing Sharing files with contactsDeactivating emergency mode Emergency modePlay Store Installing or uninstalling appsInstalling apps Galaxy AppsMaking calls Uninstalling or disabling appsPhone Managing appsMaking calls from call logs or contacts list Making calls from the locked screenMaking an international call Options during calls Receiving callsCreating contacts manually ContactsAdding contacts During a video callImporting contacts Searching for contactsSending messages MessagesSharing profile Add recipients and enter a message Viewing messagesInternet Reading emails Setting up email accounts→ Settings →MORE →Set default account Sending emailsCamera etiquette CameraBasic shooting Taking photos or recording videosLaunching Camera on the locked screen Auto modeLaunching Camera quickly Panorama Pro modeWide selfie Tap Mode →SelfieTap Mode →Wide selfie SelfieContinuous shot Interval shot Tap Mode →Interval shotHDR Rich tone NightDownloading modes Camera settingsQuick settings Camera settingsApplications Viewing images or videos GalleryDeleting multiple images and videos Smart ManagerDeleting images or videos Deleting an image or a videoStorage Using the quick optimisation featureUsing the Smart manager BatteryCreating events PlannerSyncing events and tasks with your accounts Setting a wake-up commandVoice Creating tasksSetting the language Using S VoiceTips for better voice recognition Music Dragging the bar Change screen ratio VideoRecording voice memos Voice RecorderMy Files Changing the recording modeComposing memos MemoSearching for memos Clock AlarmWorld clock Calculator TimerStopwatch Listening to the FM radio RadioScanning radio stations Google apps Hangouts DriveYouTube PhotosTap Connect Wi-FiConnecting to a Wi-Fi network IntroductionEnding the device connection Wi-Fi DirectTap Wi-Fi Direct Sending and receiving dataPairing with other Bluetooth devices BluetoothTap Unpair Flight modeUnpairing Bluetooth devices Sending and receiving dataMobile hotspot and tethering Using the mobile hotspotSIM card manager Data usageLimiting data usage Mobile networks More connection settingsOptions Printing Printing contentAdding printer plug-ins Ending the MirrorLink connection Connecting your device to a vehicle via MirrorLinkApplications MirrorLinkDisplay Sounds and vibrationsWallpaper Lock screen and security ThemesFor better fingerprint recognition Fingerprint recognitionDeleting fingerprints Registering fingerprintsTap Add fingerprint Using fingerprints to sign in to accounts Verifying the Samsung account passwordTick Sign in using your fingerprints and tap Remember Private mode Privacy and safetyActivating private mode Viewing hidden content Hiding contentTap More →Remove from Private Send SOS messages Automatically deactivating private modeAdding primary contacts Managing shortcuts Easy modeAccessibility Switching to easy modeAdding accounts AccountsTap Samsung account Backup and resetRegistering Samsung accounts Removing accountsLanguage and input Date and time StorageAbout device Appendix TroubleshootingRestarting the device Resetting the deviceForcing restart Sound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Trademarks Copyright
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SM-A800FZDEXXV, SM-A800FZWEXXV, SM-A800FZDEKSA specifications

The Samsung SM-A800FZDEKSA, also known as the Galaxy A8, is an elegant and feature-rich smartphone designed for users who crave performance and style. Sporting a sleek design, the device features a 5.7-inch Super AMOLED display, delivering vibrant colors and deep contrasts. It is powered by an octa-core processor, ensuring smooth multitasking and excellent performance for demanding applications. The Galaxy A8 also includes a robust 16 MP primary camera that excels in low light, alongside a 5 MP front camera for exceptional selfies.

The SM-A800FZWEXXV is another variant of the Galaxy A8 series that inherits the same impressive features. With its focus on user experience, the device boasts a premium build quality, defined by a metallic frame and a glossy glass back. This model supports Samsung's Adaptive Fast Charging technology, allowing users to quickly recharge the device’s ample 3050 mAh battery. It runs on Android, enhanced with Samsung's TouchWiz interface, providing a clean, user-friendly experience.

Meanwhile, the SM-T331NYKASER and SM-T330NZWAKSA represent Samsung's Galaxy Tab series. The SM-T331NYKASER, also known as the Galaxy Tab Active 2, is designed specifically for rugged environments. It features an 8-inch display and is MIL-STD-810G certified, making it resistant to shock, dust, and water. The device is equipped with a powerful 8 MP rear camera and a removable 4450 mAh battery, ensuring that it can perform reliably in challenging conditions.

On the other hand, the SM-T330NZWAKSA or Galaxy Tab 4 boasts a 10.1-inch screen, which is ideal for media consumption and productivity tasks. With a powerful quad-core processor and an expansive memory capacity, this tablet is perfect for multitasking. It also features dual speakers for an immersive audio experience and includes a 3 MP rear and 1.3 MP front camera.

Finally, the SM-A800FZDEXXV is yet another variant within the Galaxy A8 lineup, again focusing on delivering a premium experience without breaking the bank. All these devices illustrate Samsung's commitment to blending cutting-edge technology with user-centric design, making them popular choices across different user segments. Whether one prefers a smartphone or a tablet, Samsung's offerings in these models ensure that performance, durability, and style are harmoniously combined.