Samsung GT-I8552RWASER Troubleshooting, Your device displays network or service error messages

Page 106

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

106

Image 106

Contents GT-I8552 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Play Store Samsung Apps Music Player Camera Gallery Video Player YouTube FM RadioMaps Local Navigation Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Getting started Insert the battery Replace the back cover Removing the SIM or Usim card and battery Pull out the SIM or Usim cardCharging the battery Charging with the chargerGetting started Reducing the battery consumption Checking the battery charge statusInserting a memory card Removing the memory card Formatting the memory cardTurning the device on and off Holding the deviceSwitching to silent mode Adjusting the volumeLocking and unlocking the device Switching between networks Switching between networksActivating SIM or Usim cards Basics Indicator iconsIcon Meaning Finger gestures Using the touch screenError occurred or caution required Battery power level TappingDragging Double-tappingFlicking PinchingRotating the screen Control motionsSimple motions allow easy control of the device Picking up Turning overNotifications ShakingAdding an application icon Home screenRearranging items Adding an itemSetting wallpaper Rearranging panelsUsing applications Applications screenHelp Installing applicationsUninstalling applications Organising with foldersChanging the keyboard type Using the Samsung Indian keyboardEntering text Entering uppercaseUsing the Samsung keyboard Changing the keyboard layoutCopying and pasting Entering text by voiceHandwriting Joining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsTransferring files Removing accountsConnecting as a media device Connecting with Samsung KiesConnecting with Windows Media Player Device MTPSetting a PIN Setting a face unlockSetting a pattern Securing the deviceUnlocking the device Setting a passwordUpgrading the device Upgrading with Samsung KiesPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Fixed dialling number Adding contactsViewing call logs Call barringReceiving calls Making a video call Ending a callVideo calls During a video callSwapping images ContactsManaging contacts Creating a contactEditing a contact Setting a speed dial numberSearching for contacts Deleting a contactImporting and exporting contacts Contact groups Favourite contactsBusiness card Sending messages MessagingSending scheduled messages Viewing incoming messages Setting up email accountsListening to a voice message Google Mail Reading messagesLabels Talk Messenger Google+ChatON Web & network InternetSaved pages ChromeHistory LinksBluetooth Syncing with other devicesSending and receiving data Pairing with other Bluetooth devicesAllShare Play Sending filesSharing files Using the Group Play featureManaging contents on a web storage server Playing files on a remote deviceJoining another Group Play Group PlayEnter a PIN code and tap Done Playing music MediaMusic Player Select a music category, and then select a song to playCreating playlists Setting a song as ringtoneCamera Playing music by moodTaking photos Scene modeTap →Scene mode Taking a photoTap →Shooting mode →Panorama Shooting modeTap →Shooting mode Panoramic photosTaking videos Recording modeTaking a video Zooming in and out Configuring settings for Camera Shortcuts Tap →Edit shortcutsPlaying videos GalleryViewing images Zooming in and outFavourite images Editing imagesDeleting images Use one of the following methods Sharing imagesSelect a video to play Sharing videos YouTubeDeleting videos Watching videosUploading videos FM RadioListening to the FM radio Scanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Tap Samsung Apps on the Applications screenComposing memos UtilitiesMemo Browsing memosPlanner Creating events or tasksDeleting events Changing calendar typeSearching for events Sharing eventsStopping alarms AlarmSetting alarms ClockStopwatch TimerWorld clock Desk clockRecording voice memos CalculatorVoice Recorder To change the character size for history, tap →Text sizeManaging voice memos GooglePlaying voice memos Searching the deviceSearch scope Voice SearchMy Files Google NowDownloads Select a file to open it with an appropriate applicationMaps Travel & localSearching for locations Local Getting directions for a destinationNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct Setting Network notificationData usage Kies via Wi-Fi More settingsFlight mode Mobile networksSIM card manager Home screen modeBlocking mode SoundDevice vibration Add or select a vibration pattern Change the settings for the displayDisplay WallpaperStorage Power saving modeBattery Application managerLocation services Lock screenEncrypt external SD card Set up SIM card lockSecurity Account registration Add or view your Samsung accountLanguage DefaultLanguage and input Google voice typingSamsung Indian keyboard Samsung keyboardVoice search AdvancedText-to-speech output Backup and resetAdd account Pointer speedMotion AccessoryDate and time Answering/ending calls AccessibilityText-to-speech output Developer options Access device information and update device software About deviceTroubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Ensure that your device supports the file typeAnother Bluetooth device is not located English SWA /2013. Rev

Related manuals

Manual 729 pages 6.9 Kb

Manual 110 pages 23.73 Kb

Manual 109 pages 20.91 Kb

Manual 109 pages 42.67 Kb

Manual 109 pages 59.78 Kb