Samsung GT-I8552TAASER, GT-I8552TAAKSA, GT-I8552RWAKSA Your device freezes or has fatal errors

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Troubleshooting

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds. The device reboots automatically.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your device is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents GT-I8552 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Maps Local Navigation Music Player Camera Gallery Video Player YouTube FM RadioPlay Store Samsung Apps Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Getting started Insert the battery Replace the back cover Pull out the SIM or Usim card Removing the SIM or Usim card and batteryCharging with the charger Charging the batteryGetting started Checking the battery charge status Reducing the battery consumptionInserting a memory card Formatting the memory card Removing the memory cardHolding the device Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Activating SIM or Usim cards Switching between networksSwitching between networks Icon Meaning Indicator iconsBasics Tapping Using the touch screenError occurred or caution required Battery power level Finger gesturesDouble-tapping DraggingPinching FlickingSimple motions allow easy control of the device Control motionsRotating the screen Turning over Picking upShaking NotificationsAdding an item Home screenRearranging items Adding an application iconRearranging panels Setting wallpaperApplications screen Using applicationsOrganising with folders Installing applicationsUninstalling applications HelpEntering uppercase Using the Samsung Indian keyboardEntering text Changing the keyboard typeChanging the keyboard layout Using the Samsung keyboardHandwriting Entering text by voiceCopying and pasting Adding Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Joining Wi-Fi networksRemoving accounts Setting up accountsTransferring files Adding accountsDevice MTP Connecting with Samsung KiesConnecting with Windows Media Player Connecting as a media deviceSecuring the device Setting a face unlockSetting a pattern Setting a PINUpgrading with Samsung Kies Setting a passwordUpgrading the device Unlocking the deviceMaking calls CommunicationPhone During a call Finding contactsMaking an international call Call barring Adding contactsViewing call logs Fixed dialling numberReceiving calls During a video call Ending a callVideo calls Making a video callCreating a contact ContactsManaging contacts Swapping imagesDeleting a contact Setting a speed dial numberSearching for contacts Editing a contactImporting and exporting contacts Business card Favourite contactsContact groups Sending scheduled messages MessagingSending messages Listening to a voice message Setting up email accountsViewing incoming messages Reading messages Google MailLabels Talk ChatON Google+Messenger Internet Web & networkLinks ChromeHistory Saved pagesSyncing with other devices BluetoothSending files Pairing with other Bluetooth devicesAllShare Play Sending and receiving dataPlaying files on a remote device Using the Group Play featureManaging contents on a web storage server Sharing filesEnter a PIN code and tap Done Group PlayJoining another Group Play Select a music category, and then select a song to play MediaMusic Player Playing musicPlaying music by mood Setting a song as ringtoneCamera Creating playlistsTaking a photo Scene modeTap →Scene mode Taking photosPanoramic photos Shooting modeTap →Shooting mode Tap →Shooting mode →PanoramaTaking a video Recording modeTaking videos Zooming in and out Configuring settings for Camera Tap →Edit shortcuts ShortcutsZooming in and out GalleryViewing images Playing videosDeleting images Editing imagesFavourite images Select a video to play Sharing imagesUse one of the following methods Watching videos YouTubeDeleting videos Sharing videosListening to the FM radio FM RadioUploading videos Adding stations to the favourites list Scanning radio stationsPlay Store Application & media storesTap Samsung Apps on the Applications screen Samsung AppsBrowsing memos UtilitiesMemo Composing memosCreating events or tasks PlannerSharing events Changing calendar typeSearching for events Deleting eventsClock AlarmSetting alarms Stopping alarmsDesk clock TimerWorld clock StopwatchTo change the character size for history, tap →Text size CalculatorVoice Recorder Recording voice memosSearching the device GooglePlaying voice memos Managing voice memosGoogle Now Voice SearchMy Files Search scopeSelect a file to open it with an appropriate application DownloadsSearching for locations Travel & localMaps Getting directions for a destination LocalNavigation Setting Wi-Fi sleep policy SettingsAbout Settings Wi-FiData usage Setting Network notificationWi-Fi Direct Mobile networks More settingsFlight mode Kies via Wi-FiSound Home screen modeBlocking mode SIM card managerWallpaper Change the settings for the displayDisplay Device vibration Add or select a vibration patternApplication manager Power saving modeBattery StorageLock screen Location servicesAccount registration Add or view your Samsung account Set up SIM card lockSecurity Encrypt external SD cardGoogle voice typing DefaultLanguage and input LanguageSamsung keyboard Samsung Indian keyboardAdvanced Voice searchPointer speed Backup and resetAdd account Text-to-speech outputDate and time AccessoryMotion Text-to-speech output AccessibilityAnswering/ending calls Developer options About device Access device information and update device softwareYour device displays network or service error messages TroubleshootingYour device freezes or has fatal errors Device beeps and the battery icon is empty Ensure that your device supports the file type Error messages appear when launching the cameraAnother Bluetooth device is not located English SWA /2013. Rev

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