Samsung AST24W6WE/XSG, AST18WJWE/MID, AST18WJWE/XSG, AST18WJWE/HAC manual Troubleshooting Guide

Page 22

Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate.

◆Check if the circuit breaker of the air conditioner is switched on.

◆Check if the air conditioner is turned on. If necessary, press the

button on the remote control.

◆Check if the Timer indicator on the indoor unit is on.

If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 16 and 17 for further details)

The air conditioner does not operate with the remote control.

◆Check if there are no obstacles in front of the indoor unit.

◆Check the remote control batteries.

◆Make sure that you are within 7 meters from the indoor unit.

No beep is heard when you press

◆ Check if you are pointing the remote control at the remote control

the

on the remote

sensor on the right side of the indoor unit.

control.

 

◆ Replace the remote control batteries if necessary.

 

 

The air conditioner does not cool.

◆ Check if the correct operating mode has been selected

 

 

(Auto, Cool).

◆The room temperature may be too low.

◆Check if the air filter is dirty; refer to page 23 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change

◆ Check if the mode is set to the Auto, Cool or Fan mode;

when you press the

button.

in the Dry mode, the fan speed changes automatically.

The airflow direction does not ◆ Check if the air conditioner has been turned on; if necessary, press

change when you press thethe button on the remote control. button.

The timer is not correctly triggered. ◆ Check if the timer is set correctly; see pages 16 and 17.

Odor permeates into the

◆ You can use the Fan mode to ventilate your room.

room during operation.

 

 

 

E-22

Page 21 Page 23
Image 22
Page 21 Page 23
Contents USER’S Manual Safety Precautions Contents Name of Each Part Indoor UnitOutdoor Unit Remote Control Buttons and Display Inserting the Remote Control Batteries Getting Started Selecting the Auto Mode Selecting the Cool Mode Selecting the Dry Mode Selecting the Fan Mode Selecting the Turbo Function Selecting the Energy Saving Function Adjusting the Airflow Direction Vertically Adjusting the Airflow Direction HorizontallySetting the On Timer To Cancel the On TimerSetting the Off Timer To Cancel the Off TimerSetting the Sleep Timer To Cancel the Sleep TimerSetting the 1 Hour Timer To cancel the 1 Hour TimerOperating Recommendations Topic RecommendationTemperature and Humidity Ranges Operating Your Air Conditioner Without the Remote ControlTroubleshooting Guide Cleaning Your Air Conditioner Cleaning Deodorizing and Bio Filter OptionThis AIR Conditioner is Manufactured by
Related manuals
Manual 26 pages 40.8 Kb

AST18WJWE/HAC, AST24W6WE/XSG, AST18WJWE/MID, AST18WJWE/XSG specifications

The Samsung AST18WJWE/XSG, AST18WJWE/MID, AST24W6WE/XSG, and AST18WJWE/HAC are leading air conditioning units engineered to provide optimal cooling, efficiency, and convenience. Designed for both residential and commercial spaces, these models reflect Samsung's commitment to innovation and user satisfaction.

One of the standout features of the Samsung air conditioners is their advanced inverter technology. This technology allows for more efficient energy consumption by adjusting the power based on the current cooling load, ensuring that the unit operates at maximum efficiency while minimizing energy costs. As a result, users can enjoy a comfortable environment without worrying about excessively high utility bills.

Another key aspect is the Turbo Cooling feature, which enhances the cooling capability of the air conditioners. This technology enables the units to cool spaces rapidly, making them perfect for use in extremely hot weather. The powerful fan and enhanced airflow mechanisms work together to create a balanced and comfortable atmosphere in any room.

The Samsung AST models are equipped with a range of smart technologies that contribute to user convenience. The Smart Control feature allows users to manage their air conditioning settings remotely via a dedicated app, making it easy to adjust temperatures or modes from anywhere. This flexibility is especially valuable for those with busy lifestyles or for managing a commercial space efficiently.

In terms of design, the aesthetic appeal of the Samsung air conditioners is notable. They feature sleek, modern designs that can seamlessly blend into various interior styles. The quiet operation of these units enhances their usability in environments where noise might be a concern, such as bedrooms or offices.

The air filters in the Samsung AST series are designed to capture dust and allergens effectively, ensuring that the air quality remains high and improving the overall health of the indoor environment. Regular maintenance of these filters is straightforward, promoting longevity and performance.

With their combination of energy efficiency, rapid cooling capabilities, smart controls, and user-friendly design, the Samsung AST18WJWE/XSG, AST18WJWE/MID, AST24W6WE/XSG, and AST18WJWE/HAC units represent a smart investment for anyone looking to enhance comfort in their space. Whether for residential or commercial applications, Samsung delivers reliable, advanced, and stylish air conditioning solutions that cater to diverse needs.
Top Page Image Contents