Samsung WF500W0BCWQ/YL, WF602W2BDWQ/YL manual Information codes, Code Symbol Solution

troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL	SOLUTION
dE	•	Make sure the door is firmly closed.
	• Make sure that laundry is not caught in the door.
	• Make sure the source water tap is turned on.
	• Check the water pressure.
4E	•	Clean the mesh filters of water hose.
		When the washer displays the “4E” code, the washer do draining for
		3 minutes. During this time, the Power button is inoperative.
5E	• Clean the debris filter.
	• Make sure the drainage hose is installed correctly.
	• The laundry load is unbalanced. Redistribute the load. If only one item
UE		of clothing needs washing, such as a bathrobe or pair of jeans, the
		final spin result might be unsatisfactory and an “UE” error message
		will be shown in the display window.
cE/3E	• Call the after-sales service.
	• This occurs when too much foaming is detected. It is also displayed
Sud		while foaming is removed. When the removal is finished, the normal
		cycle proceeds.(This is one of the normal operations. It is an error for
		preventing non-sensing faults.)
	• If the voltage of the supplied power is instable, the washing machine
Uc		will be paused to protect its electric devices.
	• If the correct voltage is supplied, the cycle will resume automatically.

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

English - 36

WF602W2BD-03208C-03_EN.indd 36

2014/8/18 14:36:51