TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
■Dishwasher does not run or stops during a cycle Is the drawer closed tightly?
Is the correct wash cycle selected? Refer to“Wash Cycles.”
Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is an Error Code indicated? (See “Error Codes.”)
■Dishwasher will not fill
Is the water
■Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The drawer runs longer while heating water. Refer to the “Performance Tips” section.
A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.
■Water remains in the dishwasher
Is the cycle complete? A small amount of water will remain in the drain filter area.
■Excess water in the dishwasher
Are there blocked drain filters? Clean the drain filter and filter plate. (See “Cleaning.”)
Is the drain hose bent or kinked? Straighten or unblock hoses. (See “Error Codes.”)
■Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
Does the drawer have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes.”
Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Use” section. Do not use less than 1 tsp (5 mL) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
Is the pump or spray arm clogged by labels from bottles and cans?
Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended powdered dishwasher detergents only.
Spots and stains on dishes
■Spotting and filming on dishes
Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled.
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.
Did you use the correct amount of effective detergent? Use recommended powdered dishwasher detergents only. Refer to the “Detergent Use” section. Do not use less than 1 tsp (5 mL) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper drawer fill. If you have questions about your water pressure, call a licensed, qualified plumber.
Dishes are not completely clean
■Food soil left on the dishes
Is the dishwasher loaded correctly? If not, it can block rotation of the spray arm. Refer to the “Dishwasher Loading” section.
Can the spray arm rotate freely? Check that no items are obstructing the spray arm path.
Are the spray arm holes blocked? Clean the spray arm. See “Cleaning the Spray Arm, Drain Filter and Filter Plate” in “Cleaning” section.
Are the drain filter and filter plate clean and installed correctly? See “Cleaning the Spray Arm, Drain Filter and Filter Plate” in “Cleaning” section.
Is the base rack correctly installed? Refer to “Loading Rack.”
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.
Is the correct cycle selected? Refer to “Wash Cycles.”
NOTE: To remove spots and film from dishes, try a white vinegar rinse. This procedure is intended for occasional use only. Vinegar is an acid and using it too often could damage your drawer.
1.Wash and rinse dishes. Remove all silverware or metal items.
2.Put 1 cup (250 mL) white vinegar in a glass or
3.Run the dishwasher through a complete washing cycle. Do not use detergent. Vinegar will mix with the wash water.
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