Samsung WW75J3263KW/YL, WW60J3063KW/YL, WW50J3063LW/YL manual Troubleshooting

Troubleshooting

Problem		Action
	• Make sure the door is properly closed.
	• Make sure all hose connections are tight.
Leaks water.	• Make sure the end of the drain hose is correctly inserted and
		secured to the drain system.
	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	• Run cleansing cycles to sanitize periodically.
	•	Clean the door seal (diaphragm).
	• Dry the washing machine interior after a cycle has finished.
No bubbles are seen	•	Overloading may screen bubbles.
(Bubbleshot models
	•	Severely contaminated laundry may not generate bubbles.
only).
	• Make sure the Internet connection to your house is properly
Wi-Fi does not work		established.
	•	Make sure the router turns on and operates normally.
(Wi-Fi models only).
	•	Make sure you have installed the latest version of the Smart
		Control App.

If a problem persists, contact a local Samsung service centre.

Troubleshooting

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2017/2/22 11:10:14