Samsung WD75K6410OW/YL, WD85K6410OS/YL manual To normal operation

Troubleshooting

Troubleshooting

Problem		Action
	High temperature heating check
HC	•	If the information code remains, contact a customer service
		centre.
	The WaterLevel sensor is not working properly.
	• Try power off and restarting the cycle.
	• Check WaterLevel Sensor wire harness.
	• If the information code remains, contact a customer service
1C		centre.
		NOTE
		When the washer displays the “1C” code, the washer do
		draining for 3 minutes. During this time, the Power button is
		inoperative.
	The MEMS sensor is not working properly.
8C	• Turn the machine off, and restart the cycle.
	•	If the information code remains, contact a customer service
		centre.
	Check communications between main and sub PBAs.
AC	• Try power off and restarting the cycle.
	•	If the information code remains, contact a customer service
		centre.
	Check communications between main and inverter PBAs.
	• Depending on the state, the machine may automatically returns
AC6		to normal operation.
	•	Turn the machine off, and restart the cycle.
	• If the information code remains, contact a customer service
		centre.
	This message appears when you open the Add Door without
	pressing Pause. If this happens, do one of the following:
	• To add laundry, press the Add Door to close it properly. Then,
DDC		press Start/Pause and try again.
	• If you press the Add Door by mistake, press the Add Door
		again to close it properly. Then, press Start/Pause to resume
		operation.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

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WD85(75)K6410OS_03745F-02_EN.indd 58

2017/2/16 16:09:15