Samsung WD85K6410OS/YL, WD75K6410OW/YL manual Troubleshooting

Problem		Action
	• Make sure the Auto Detergent and Auto Softener settings are
		properly configured.
	• Make sure you use the recommended types of detergent as
Excessive suds.		appropriate.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
	• Reduce the detergent amount for soft water, small loads, or
		lightly soiled loads.
	• Non-HE detergent is not recommended.
	• Make sure the remaining amount of detergent and fabric
Cannot apply		softener is not over the limit.
	•	Make sure the Auto Dispense function is activated, with both
additional detergent.
		the Water Hardness and Concentration settings properly
		specified.
	• Plug the power cord into a live electrical outlet.
	• Check the fuse or reset the circuit breaker.
	• Close the door and press or tap Start/Pause to start the
		washing machine.
		For your safety, the washing machine will not tumble or spin
		unless the door is closed.
	•	Before the washing machine starts to fill, it will	make a series
		of clicking noises to check the door lock and does a quick
Stops.		drain.
	• There may be a pause or soak period in the cycle. Wait briefly
		and the washing machine may start.
	• Make sure the mesh filter of the water supply hose at the
		water taps are not clogged. Periodically clean the mesh filter.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin. As
		soon as the washing machine regains sufficient	power, it will
		operate normally.

Troubleshooting

English  53

WD85(75)K6410OS_03745F-02_EN.indd 53

2017/2/16 16:09:14