Samsung WW85J5260GS/YL manual Troubleshooting

Problem		Action
	• Press or tap Start/Pause to stop the washing machine.
	• It may take a few moments for the door lock mechanism to
		disengage.
	• The door will not open until 3 minutes after the washing
The door does not		machine has stopped or the power turned off.
open.	•	Make sure all the water in the drum is drained.
	• The door may not open if water remains in the drum. Drain the
		drum and open the door manually.
	• Make sure the door lock light is off. The door lock light turns
		off after the washing machine has drained.
	• Make sure the Auto Detergent and Auto Softener settings are
		properly configured.
	• Make sure you use the recommended types of detergent as
Excessive suds.		appropriate.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
	• Reduce the detergent amount for soft water, small loads, or
		lightly soiled loads.
	• Non-HE detergent is not recommended.
	• Make sure the remaining amount of detergent and fabric
Cannot apply		softener is not over the limit.
	•	Make sure the Auto Dispense function is activated, with both
additional detergent.
		the Water Hardness and Concentration settings properly
		specified.

Troubleshooting

English  45

WW85J5260GS_03504R-03_EN.indd 45

2016/4/1 13:34:51