Samsung WW85J5260GS/YL manual Troubleshooting

Problem		Action
	• Use the High or Extra High spin speed.
Load is wet at the	•	Use high efficiency (HE) detergent to reduce oversudsing.
	•	Load is too small. Small loads (one or two items) may become
end of a cycle.
		unbalanced and not spin completely.
	• Make sure the drain hose is not kinked or clogged.
	• Make sure the door is properly closed.
	• Make sure all hose connections are tight.
Leaks water.	• Make sure the end of the drain hose is correctly inserted and
		secured to the drain system.
	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	• Run cleansing cycles to sanitize periodically.
	•	Clean the door seal (diaphragm).
	• Dry the washing machine interior after a cycle has finished.
No bubbles are seen	•	Overloading may screen bubbles.
(Bubbleshot models
	•	Severely contaminated laundry may not generate bubbles.
only).
	• Make sure the Internet connection to your house is properly
Wi-Fi does not work		established.
	•	Make sure the router turns on and operates normally.
(Wi-Fi models only).
	•	Make sure you have installed the latest version of the Smart
		Control App.
If a problem persists, contact a local Samsung service centre.			Troubleshooting

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WW85J5260GS_03504R-03_EN.indd 47

2016/4/1 13:34:51