Samsung WD16J7200KW/YL, WD16J7200KS/YL manual HC2

Troubleshooting

Troubleshooting

Code		Action
	Laundry needs protection because the water being supplied is too hot.
4C2	• Make sure the cold and hot water taps are properly connected.
	•	Power off and power the machine on after 2-3 minutes, and then try
		again.
	Check the drain system.
5C	•	Make sure the drain filter is not clogged.
	• If the drain filter is clogged, clean the filter and restart the machine.
	Check the washing heater.
HC	•	Power off and power the machine on after 2-3 minutes, and then try
		again.
	Check the drying heater.
HC2	•	Power off and power the machine on after 2-3 minutes, and then try
		again.

Check the spinning process.

•The load may not be balanced inside the drum. Check the drum and

UB make sure the load is balanced.

•Press START/PAUS to resume operation, or power off and power the machine on after 2-3 minutes, and then try again.

	Check the MEMS sensor.
8C, 8C1, 8C2	•	Power off and power the machine on after 2-3 minutes, and then try
		again.
OC	Water may overflow.
	•	Close the water valve and call for service.
	Check the motor.
3C	•	Power off and power the machine on after 2-3 minutes, and then try
		again.
	Check the PBA communication status.
AC6	•	Power off and power the machine on after 2-3 minutes, and then try
		again.

For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre.

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2016-04-07 ￿￿ 5:28:29