Samsung LH10DBDPLBC/XY manual 143, Check the followings, Installation issue PC mode, Screen issue

Page 143

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

The screen is not clear. The screen is blurry.

Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

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Contents DB10D Table of contents Sound Adjustment Network Specifications Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Samsung Operation Product failure, an electric shock or fire may result Output ports, etcPage Components PreparationsChecking the Components Wall-mount Kit LAN cable HDMI-DVI cable Hdmi cable Items sold separatelyRemote sensor PartsControl Panel ButtonsDescriptionRJ45 Reverse SidePort Description To lock an anti-theft locking device Anti-theft LockGo to Home Launch Button Remote ControlPower on the product Adjust the volume Change the input sourceIt sets safe lock function To place batteries in the remote controlQuickly select frequently used functions Ventilation Installation on a Perpendicular WallInstallation on an Indented Wall Minimum 40 mm Ambient temperature Under 35 CUnit mm DimensionsModel name Using the STAND-BAR Wall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Kit RS232C Cable Remote Control RS232CPin Signal Cable ConnectionMale type Rx Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection Command type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number Data 10x10 Video Wall Model 1 ~Connection using an Hdmi Cable Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection using an HDMI-DVI Cable Connecting to a Video DeviceUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN CableInformation Changing the Input sourceSource Edit NameSelect MDC Unified from the list and click Change/Remove Using MDCUninstallation Select a language for installation. Next, click OKConnection using a direct LAN cable Connecting to MDCUsing MDC via Ethernet Schedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time Network Channel will run Published ContentNetwork Channel Local ChannelMy Templates Play scheduled content saved on a USB devicePublished Channel Option Name Operations Available features in the PlayerMenu items in the Player Landscape / Portrait Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Playlist View a list of content items currently playingSet the background music for the content currently playing Picture ModeTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Image Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallAvailable RestrictionsOnly one video Video file can be played per client Menu items in the Schedule Available features in the ScheduleSchedule Editing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EFont Size Specify the text size for the message Configuring the background image/background musicEntering text Select the Edit Text window to enter textPreview Save CancelConfigure Template Name and Storage Message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDNetwork Status Screen SaverNetwork Status Screen SaverScreen Position Video WallVideo Wall Horizontal x VerticalFormat Home → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentPicture Mode Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperatureMenu m → Picture → White Balance → Enter E White BalancePoint Menu m → Picture → Calibrated value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated valueMenu m → Picture → Advanced Settings → Enter E Advanced SettingsAdvanced Settings Flesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsOff / Low / Medium / High / Auto Digital Clean ViewColour Tone Mpeg Noise FilterDynamic Backlight Film ModeColour Tone Off Digital Clean View Mpeg Noise Filter Hdmi Black Level· Position Picture SizePicture Size Picture SizePicture Size PositionZoom/Position Picture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsOnscreen Menu Orientation Source Content OrientationOnScreen Display Display OrientationScreen Protection Screen ProtectionAuto Protection Time Screen Burn ProtectionImmediate display TimerScreen Burn Protection Pixel ShiftMDC Message No Signal MessageMessage Display Source InfoMenu m → OnScreen Display → Menu Transparency → Enter E Menu LanguageOnScreen Display High / Medium / LowMenu m → OnScreen Display → Reset OnScreen Display → Enter E Reset OnScreen DisplayMenu m → Sound → Sound Mode → Enter E Sound AdjustmentSound Mode Sound Effect Auto Volume Reset Sound OffEqualiser Auto VolumeSound Effect Dialog ClarityMenu m → Sound → Reset Sound → Enter E Reset SoundNetwork type Network SettingsNetwork Settings NetworkConnecting to a Wired Network Network Settings Wired100 Automatic Network Settings WiredManual Network Settings Wired Set Network type to Wired from the Network SettingsSet Network type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup Wireless102 Manual Network Setup WirelessSelect WPSPBC, press E, and then press E again How to set up using Wpspbc103 If your router has a Wpspbc button, follow these stepsMenu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter E105 Server Network SettingsScreen Mirroring Menu m → Network → Device Name → Enter E Device Name106 107 SetupInitial settings System SystemPlay via 108109 Sleep TimerPower On Delay Time110 Auto Source Switching111 Power ControlAuto Power On Max. Power SavingNetwork Standby Power ButtonAuto Power On Off Max. Power Saving Standby Control 112113 Eco Solution114 Temperature ControlMenu m → System → Temperature Control → Enter E Device Manager Keyboard SettingsDevice Manager 115Select Mouse Mouse SettingsKeyboard Settings 116Pointer Speed Pointer Settings117 Pointer Size118 Play viaChange PIN BD Wise General119 SecurityAnynet+ Menu Description 120Anynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices 121Anynet+ HDMI-CEC Auto Turn OffAnynet+ device ... appears on Problem Possible Solution122 Off and on again123 ProblemDivX Video On Demand Game Mode124 Hdmi Hot Plug125 Reset SystemMenu m → System → Reset System → Enter E 126 Software UpdateSupport Contact Samsung127 Go to Home128 Support Reset AllMenu m → Support → Reset All → Enter E 129USB HDD greater than 2TB is not supported Playing photos, videos and music Media Play130 File system and formats 131Compatible devices with media play Removing a USB device Using a USB deviceConnecting a USB device 132Approving a PC/mobile device connection Playing media content from a PC/mobile device133 134 Features provided in the media content listWhen connected to a home network Dlna Play content saved on a device connected to a home networkOption Name Operations Photos Videos Music Menu items in the media content list135 136 Available buttons and features during photo playback137 Select Speakers Available buttons and features during music playback138 ShuffleSubtitle Supported image resolutionsSupported Subtitle and Media play file formats 139File Extension Type Codec Comments 140Supported music file formats Supported Video Formats141 142 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency143 Installation issue PC modeScreen issue Not Optimum Mode is displayed144 Adjust Brightness and Contrast145 Sound issue146 Remote control issueSource device issue Remote control does not workProduct smells like plastic Other issueThere is no sound in Hdmi mode 147Question Answer Monitor SettingsHow can I change the resolution? 148Question How do I set powersaving mode?149 150 Specifications151 152 PowerSaverPowerSaver Normal Operation Power saving mode Power off Power Consumption 17 W 18 W 18.7 WMHz Analogue, Digital Preset Timing Modes153 Pixel Clock Sync Polarity KHz MHz 154155 Not a product defect Product damage caused by customers faultAppendix 156Applicable in countries with separate collection systems 157Correct disposal of batteries in this product Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 158Preventing afterimage burn-in 159160 Licence161 Terminology
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LH10DBDPLBC/NG, LH10DBDPLBC/UE, LH10DBDPLBC/XY, LH10DBDPLBC/EN specifications

The Samsung LH10DBDPLBC/EN is an advanced display solution designed to meet the needs of various commercial and professional environments. Renowned for its exceptional image quality and robust design, this model effectively delivers engaging visual experiences.

One of the standout features of the LH10DBDPLBC/EN is its impressive 10-inch UHD display, providing stunning resolution that enhances clarity and detail. This screen is ideal for presentations, signage, and other applications where visual impact is essential. With a wide viewing angle, the display ensures that colors remain accurate and vibrant, regardless of where the viewer is positioned, making it perfect for use in busy public spaces or meeting rooms.

Samsung has integrated cutting-edge technologies into the LH10DBDPLBC/EN. One of these is the HDR (High Dynamic Range) capability, which enhances contrast and color accuracy, allowing for a more immersive viewing experience. This technology enables the display to produce deep blacks and brilliant whites, making it suitable for various content types, from videos to still images.

Durability is another strong point of this model. The display is engineered to withstand the rigors of continuous use, making it ideal for environments where it must operate for extended periods. Its robust design includes features such as a dust-resistant build and the ability to operate in diverse temperature ranges, ensuring reliable performance in various settings.

The Samsung LH10DBDPLBC/EN is also equipped with user-friendly connectivity options. With multiple input ports, including HDMI and USB, it supports seamless integration with various devices and systems, enabling users to easily connect and share content. This versatility makes it an excellent choice for digital signage, educational settings, and corporate environments.

Furthermore, the display is backed by Samsung's MagicINFO software, which allows for easy content management and scheduling. Users can remotely control what is displayed, ensuring that information is always up-to-date and relevant.

In summary, the Samsung LH10DBDPLBC/EN stands out as a premium display solution that combines exceptional image quality, advanced technologies, and robust features. Its versatility, durability, and user-friendly controls make it an ideal choice for a range of commercial applications, delivering outstanding performance that meets the demands of modern environments.