Samsung LH22DBDPTGC/XY, LH22DBDPTGC/NG manual 137, Problem

Page 137

Problem

Possible Solution

The connected device is not displayed.

•• Check whether or not the device supports Anynet+ functions.

•• Check whether or not the HDMI cable is properly connected.

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Search Anynet+ devices again.

•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.

•• Some HDMI cables may not support Anynet+ functions.

•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.

137

Image 137

Contents DB22D-T Table of contents Screen Adjustment Sound Adjustment Specifications Copyright Before Using the ProductCleaning Safety PrecautionsSymbols Storage Electricity and SafetyInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Product failure, an electric shock or fire may result Output ports, etcPage Components PreparationsChecking the Components Items sold separately Control Panel PartsButtons Description Use this button for turning the Display on and offButtonsDescription Administrator menuRJ45 Reverse SidePort Description To lock an anti-theft locking device Anti-theft LockPower on the product Adjust the volume Remote ControlChange the input source Go to Home Launch ButtonIt sets safe lock function To place batteries in the remote controlQuickly select frequently used functions Ventilation Installation on a Perpendicular WallTilting Angle and Rotation Installation on an Indented Wall DimensionsPlane view Model nameInstalling the Wall Mount Kit Installing the Wall MountWall Mount Kit Specifications Vesa Model name Vesa screw hole Standard ScrewPin Signal Remote Control RS232CCable Connection RS232C CableRS232C cable Connector 9-Pin D-Sub to Stereo Cable Pin No Standard Colour SignalLAN Cable FemaleSignal Connector RJ45Direct LAN cable PC to HUB Cross LAN cable PC to PCConnection Controlling Set control command Viewing control state Get control commandCommand Command type Value rangeVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall On/Off Video Wall OnWallOn Same as above Nak Set Video WallOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Read below before using the product Using a touchscreen monitorTouchscreen monitor RequirementsConnecting the devices using a D-SUB cable Connecting the touchscreen monitorConnecting to a PC Connecting to a laptop or tablet PC Calibrating a monitor Configuring the touchscreen monitor settingsAccessing via Tablet PC Settings in Windows Touch this screen to identity it as the touchscreen CalibrationTouchscreen monitor has been calibrated successfully Digitizer Calibration ToolTouchscreen gestures Controlling the screenTap DragZoom in/out FlickBefore Connecting Connecting and Using a Source DeviceConnecting to a PC Connection using the D-SUB cable Analogue typeConnection using an Hdmi Cable Connection using an HDMI-DVI CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to a Video DeviceConnection Using an Hdmi Cable Connecting the LAN Cable Source Changing the Input sourceEdit Name Source → SourceInformation Uninstallation Using MDCUsing MDC via Ethernet Connecting to MDCConnection using a direct LAN cable ComputerPlayer Home featurePlayer Schedule TemplateApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time Local Channel Network ChannelDeployed Folders My TemplatesOption Name Operations Available features in the PlayerMenu items in the Player Settings Player page Settings menuSet Aspect Ratio to either Original or Full Full / Original Landscape / PortraitCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Playlist Picture ModeMusic RepeatTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Image Video AudioCharts Vertical text Flash Power PointMasked Image, Tiled Image content not supported Functions not supportedCreation/editing/playback are only available Template filesTemplate Supported in Network Channel and Local Compatible document file formats -- Extension .lfdVideo File Formats Compatible with VideowallAvailable RestrictionsOnly one video Video file can be played per client Schedule Available features in the ScheduleMenu items in the Schedule TypeEditing a channel schedule Configuring channel schedulesTemplate Available features in the TemplateHome → Template → Enter E MarketEntering text Configuring the background image/background musicSelect the Edit Text window to enter text Font Size Specify the text size for the messagePreview Save CancelConfigure Template Name and Storage Clone Product Clone ProductHome → Clone Product → Enter E Message appearsID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Screen PositionFormat Network StatusNetwork Status Home → Network Status → Enter EPicture Mode Picture ModeOn Timer On/Off TimerOn/Off Timer Home → On/Off Timer → Enter EHoliday Management Off TimerMore settings More settingsHome → More settings → Enter E TickerHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperatureMenu m → Picture → White Balance → Enter E White BalancePoint Gamma ――If Picture Mode is set to Calibration, Gamma is disabledCalibrated value Menu m → Picture → Calibrated value → Enter EMenu m → Picture → Advanced Settings → Enter E Advanced SettingsAdvanced Settings Dynamic Contrast RGB Only ModeBlack Tone Flesh ToneFilm Mode Off Dynamic Backlight Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelPicture Options Picture OptionsColour Tone Digital Clean ViewMpeg Noise Filter Off / Low / Medium / High / AutoColour Tone Off Digital Clean View Mpeg Noise Filter Film ModeHdmi Black Level Dynamic BacklightPicture Size · Position ResolutionPicture Size Picture SizePicture Size PositionZoom/Position Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto AdjustmentMenu m → Picture → Reset Picture → Enter E Reset PictureResets your current picture mode to its default settings Picture OffOnScreen Display PIP Settings100 OnScreen DisplayPIP 101Display Orientation Source Content Orientation102 Onscreen Menu Orientation103 Screen ProtectionAuto Protection Time Screen Burn ProtectionScreen Burn Protection Timer104 Message Display No Signal Message105 Source InfoOnScreen Display Menu Language106 107 Reset OnScreen DisplaySound Mode Sound Adjustment108 Sound109 Sound EffectVirtual Surround Dialog ClarityHdmi Sound Speaker Settings110 TV Sound Output111 Auto VolumeReset Sound Network Network Settings112 Network Type113 Network Settings WiredConnecting to a Wired Network Manual Network Settings Wired Automatic Network Settings WiredSet Network Type to Wired from the Network Settings 114Connecting to a Wireless Network Network Setting WirelessAutomatic Network Setup Wireless Set Network Type to Wireless from the Network Settings116 Manual Network Setup Wireless117 How to set up using WpspbcIf your router has a Wpspbc button, follow these steps Select WPSPBC, press E, and then press E againMultimedia Device Settings Wi-Fi DirectMenu m → Network → Wi-Fi Direct → Enter E Menu m → Network → Multimedia Device Settings → Enter E119 Server Network SettingsScreen Mirroring Menu m → Network → Device Name → Enter E Device Name120 Initial settings Setup SetupSystem 121Touch Control Admin Menu Lock122 Touch Control LockPower On Delay Sleep TimerTime 123124 Auto Source SwitchingAuto Power On Power ControlMax. Power Saving 125Auto Power On Off Max. Power Saving Standby Control Power Button126 Network Standby127 Eco Solution128 Temperature ControlMenu m → System → Temperature Control → Enter E Device Manager Keyboard Settings129 Device ManagerKeyboard Settings Mouse Settings130 Select Mouse131 Pointer SettingsPointer Size Pointer Speed132 Play viaChange PIN 133 GeneralSecurity BD WiseAnynet+ HDMI-CEC 134Anynet+ HDMI-CEC Anynet+ Menu DescriptionAnynet+ HDMI-CEC 135Auto Turn Off Search for Devices136 Problem Possible SolutionOff and on again Anynet+ device ... appears on137 Problem138 Game ModeHdmi Hot Plug DivX Video On Demand139 Reset SystemMenu m → System → Reset System → Enter E Support Software UpdateContact Samsung 140141 Go to Home142 Menu m → Support → Reset All → Enter E Reset All143 SupportUSB HDD greater than 2TB is not supported Playing photos, videos and music Media Play144 File system and formats 145Compatible devices with media play Connecting a USB device Using a USB device146 Removing a USB deviceApproving a PC/mobile device connection Playing media content from a PC/mobile device147 When connected to a home network Dlna Features provided in the media content list148 Source → Source → USBOption Name Operations Photos Videos Music Menu items in the media content list149 150 Available buttons and features during photo playbackRewind / Fast Forward 151Select Scene Picture SizeShuffle Available buttons and features during music playback152 Supported Subtitle and Media play file formats Supported image resolutions153 SubtitleSupported music file formats 154Supported Video Formats File Extension Type Codec Comments155 Testing the Product Troubleshooting GuideChecking the Resolution and Frequency 156Screen issue Installation issue PC modeNot Optimum Mode is displayed 157158 Adjust Brightness and ContrastSharpness Sound issue159 160 Source device issue Remote control issueTouch function issues 161162 Other issueQuestion Answer 163Question How do I set powersaving mode?164 165 Specifications166 PowerSaver Normal Operation Power saving mode Power off PowerSaver167 Rating Typical MaxPixel Clock Sync Polarity KHz MHz Preset Timing Modes168 169 Appendix Product damage caused by customers fault170 Not a product defectApplicable in countries with separate collection systems 171Correct disposal of batteries in this product Optimum Picture Quality and Afterimage Burn-in Prevention What is afterimage burn-in?172 Optimum Picture QualityPreventing afterimage burn-in 173174 Licence175 Terminology

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LH22DBDPTGC/XY, LH22DBDPTGC/NG specifications

The Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY are dynamic digital signage displays designed to enhance viewer engagement across various environments, such as retail spaces, business settings, and public information areas. These models stand out due to their impressive combination of performance, reliability, and advanced technologies tailored for constant operation.

A standout feature of these displays is their bright, vivid LED technology, which provides exceptional image clarity and color accuracy. With a high brightness level, the displays ensure visibility even in brightly lit conditions, making them ideal for use in storefronts and busy public areas. The screens have a wide viewing angle, enabling audiences to see clear images and read text from different perspectives without distortion or color shifts.

Samsung's proprietary MagicINFO software empowers users to create, schedule, and manage content seamlessly across multiple screens, enhancing operational flexibility. This feature is particularly beneficial for businesses that require tailored messaging to cater to specific audiences or times of day. Furthermore, the displays support a wide range of file formats, ensuring compatibility with various types of media content.

Another important characteristic is the durability and robustness of the Samsung LH22DBDPTGC models. They are designed for 24/7 operation, making them suitable for environments where continuous performance is critical. The build quality ensures resistance to dust and moisture, enhancing their longevity in diverse settings.

The displays are also equipped with integrated speakers for audio output, complementing visual presentations. This makes them versatile for multimedia applications where sound enhances the overall experience. Connectivity options, including HDMI, USB, and DisplayPort, allow for easy integration with existing systems and peripheral devices.

Moreover, the slim profile of the Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY ensures they can be mounted in tight spaces or arranged in a multi-screen setup without overwhelming the visual flow of an environment. Their sleek design complements contemporary aesthetics, making them not just functional but also a stylish addition to any setting.

In summary, the Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY displays combine cutting-edge technology with practical features, making them ideal for businesses looking to captivate audiences and communicate effectively through visual content. With their bright displays, advanced content management, and durable construction, these digital signage solutions are set to elevate any presentation.