Samsung LH22DBDPTGC/NG, LH22DBDPTGC/XY manual Appendix, 170, Not a product defect, Others

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Chapter 16

Appendix

Responsibility for the Pay Service (Cost to Customers)

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

•• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company's product.

If customer requests instructions on how to use the network or another company's programme. If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through home- shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair If a product damage is caused by;

•• External impact or drop.

•• Use of supplies or separatly sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

•• Using it with incorrect voltage or non-authorised electrical connections.

•• Not following the "cautions" in User Manual.

Others

•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

――If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Contents DB22D-T Table of contents Screen Adjustment Sound Adjustment Specifications Before Using the Product CopyrightCleaning Safety PrecautionsSymbols Electricity and Safety StorageInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Output ports, etc Product failure, an electric shock or fire may resultPage Components PreparationsChecking the Components Items sold separately Buttons Description PartsControl Panel Use this button for turning the Display on and offAdministrator menu ButtonsDescriptionRJ45 Reverse SidePort Description Anti-theft Lock To lock an anti-theft locking deviceChange the input source Remote ControlPower on the product Adjust the volume Go to Home Launch ButtonIt sets safe lock function To place batteries in the remote controlQuickly select frequently used functions Ventilation Installation on a Perpendicular WallTilting Angle and Rotation Plane view DimensionsInstallation on an Indented Wall Model nameWall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Kit Model name Vesa screw hole Standard ScrewCable Connection Remote Control RS232CPin Signal RS232C CableLAN Cable Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable FemaleDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection Command Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlFull Natural Video Wall Mode ControlSafety Lock WallOn Same as above Nak Video Wall OnSet Video Wall On/Off Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberTouchscreen monitor Using a touchscreen monitorRead below before using the product RequirementsConnecting the devices using a D-SUB cable Connecting the touchscreen monitorConnecting to a PC Connecting to a laptop or tablet PC Calibrating a monitor Configuring the touchscreen monitor settingsAccessing via Tablet PC Settings in Windows Calibration Touch this screen to identity it as the touchscreenDigitizer Calibration Tool Touchscreen monitor has been calibrated successfullyTap Controlling the screenTouchscreen gestures DragFlick Zoom in/outConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analogue typeConnection using an HDMI-DVI Cable Connection using an Hdmi CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to a Video DeviceConnection Using an Hdmi Cable Connecting the LAN Cable Edit Name Changing the Input sourceSource Source → SourceInformation Using MDC UninstallationConnection using a direct LAN cable Connecting to MDCUsing MDC via Ethernet ComputerPlayer Home featurePlayer Schedule TemplateApproving a connected device from the server Approving the Lite serverSetting the current time To specify the groupApproving the Premium server Setting the current time Deployed Folders Network ChannelLocal Channel My TemplatesOption Name Operations Available features in the PlayerMenu items in the Player Set Aspect Ratio to either Original or Full Full / Original Player page Settings menuSettings Landscape / PortraitCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Music Picture ModePlaylist RepeatTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Video Audio ImageMasked Image, Tiled Image content not supported Flash Power PointCharts Vertical text Functions not supportedTemplate Supported in Network Channel and Local Template filesCreation/editing/playback are only available Compatible document file formats -- Extension .lfdFile Formats Compatible with Videowall VideoAvailable RestrictionsOnly one video Video file can be played per client Menu items in the Schedule Available features in the ScheduleSchedule TypeConfiguring channel schedules Editing a channel scheduleHome → Template → Enter E Available features in the TemplateTemplate MarketSelect the Edit Text window to enter text Configuring the background image/background musicEntering text Font Size Specify the text size for the messagePreview Save CancelConfigure Template Name and Storage Home → Clone Product → Enter E Clone ProductClone Product Message appearsDevice ID ID SettingsID Settings PC Connection CableHorizontal x Vertical Video WallVideo Wall Screen PositionNetwork Status Network StatusFormat Home → Network Status → Enter EPicture Mode Picture ModeOn/Off Timer On/Off TimerOn Timer Home → On/Off Timer → Enter EOff Timer Holiday ManagementHome → More settings → Enter E More settingsMore settings TickerHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Picture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColour Temperature Menu m → Picture → Colour Temperature → Enter EMenu m → Picture → White Balance → Enter E White BalancePoint Calibrated value ――If Picture Mode is set to Calibration, Gamma is disabledGamma Menu m → Picture → Calibrated value → Enter EMenu m → Picture → Advanced Settings → Enter E Advanced SettingsAdvanced Settings Black Tone RGB Only ModeDynamic Contrast Flesh TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsMpeg Noise Filter Digital Clean ViewColour Tone Off / Low / Medium / High / AutoHdmi Black Level Film ModeColour Tone Off Digital Clean View Mpeg Noise Filter Dynamic BacklightPicture Size · Position ResolutionPicture Size Picture SizePicture Size PositionZoom/Position Resolution Available resolutions Off / 1024x768 / 1280x768 / 1360x768Auto Adjustment PC Screen AdjustmentResets your current picture mode to its default settings Reset PictureMenu m → Picture → Reset Picture → Enter E Picture Off100 PIP SettingsOnScreen Display OnScreen Display101 PIP102 Source Content OrientationDisplay Orientation Onscreen Menu OrientationAuto Protection Time Screen Protection103 Screen Burn ProtectionScreen Burn Protection Timer104 105 No Signal MessageMessage Display Source InfoOnScreen Display Menu Language106 Reset OnScreen Display 107108 Sound AdjustmentSound Mode SoundVirtual Surround Sound Effect109 Dialog Clarity110 Speaker SettingsHdmi Sound TV Sound Output111 Auto VolumeReset Sound 112 Network SettingsNetwork Network Type113 Network Settings WiredConnecting to a Wired Network Set Network Type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired 114Automatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network Set Network Type to Wireless from the Network SettingsManual Network Setup Wireless 116If your router has a Wpspbc button, follow these steps How to set up using Wpspbc117 Select WPSPBC, press E, and then press E againMenu m → Network → Wi-Fi Direct → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Multimedia Device Settings → Enter E119 Server Network SettingsScreen Mirroring Menu m → Network → Device Name → Enter E Device Name120 System SetupInitial settings Setup 121122 Admin Menu LockTouch Control Touch Control LockTime Sleep TimerPower On Delay 123Auto Source Switching 124Max. Power Saving Power ControlAuto Power On 125126 Power ButtonAuto Power On Off Max. Power Saving Standby Control Network StandbyEco Solution 127128 Temperature ControlMenu m → System → Temperature Control → Enter E 129 Keyboard SettingsDevice Manager Device Manager130 Mouse SettingsKeyboard Settings Select MousePointer Size Pointer Settings131 Pointer Speed132 Play viaChange PIN Security General133 BD WiseAnynet+ HDMI-CEC 134Anynet+ HDMI-CEC Anynet+ Menu DescriptionAuto Turn Off 135Anynet+ HDMI-CEC Search for DevicesOff and on again Problem Possible Solution136 Anynet+ device ... appears onProblem 137Hdmi Hot Plug Game Mode138 DivX Video On Demand139 Reset SystemMenu m → System → Reset System → Enter E Contact Samsung Software UpdateSupport 140Go to Home 141142 143 Reset AllMenu m → Support → Reset All → Enter E SupportUSB HDD greater than 2TB is not supported Playing photos, videos and music Media Play144 File system and formats 145Compatible devices with media play 146 Using a USB deviceConnecting a USB device Removing a USB deviceApproving a PC/mobile device connection Playing media content from a PC/mobile device147 148 Features provided in the media content listWhen connected to a home network Dlna Source → Source → USBOption Name Operations Photos Videos Music Menu items in the media content list149 Available buttons and features during photo playback 150Select Scene 151Rewind / Fast Forward Picture SizeShuffle Available buttons and features during music playback152 153 Supported image resolutionsSupported Subtitle and Media play file formats SubtitleSupported Video Formats 154Supported music file formats File Extension Type Codec Comments155 Checking the Resolution and Frequency Troubleshooting GuideTesting the Product 156Not Optimum Mode is displayed Installation issue PC modeScreen issue 157Adjust Brightness and Contrast 158Sharpness Sound issue159 160 Touch function issues Remote control issueSource device issue 161Other issue 162163 Question AnswerQuestion How do I set powersaving mode?164 Specifications 165166 167 PowerSaverPowerSaver Normal Operation Power saving mode Power off Rating Typical MaxPixel Clock Sync Polarity KHz MHz Preset Timing Modes168 169 170 Product damage caused by customers faultAppendix Not a product defectApplicable in countries with separate collection systems 171Correct disposal of batteries in this product 172 What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality173 Preventing afterimage burn-inLicence 174Terminology 175
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LH22DBDPTGC/XY, LH22DBDPTGC/NG specifications

The Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY are dynamic digital signage displays designed to enhance viewer engagement across various environments, such as retail spaces, business settings, and public information areas. These models stand out due to their impressive combination of performance, reliability, and advanced technologies tailored for constant operation.

A standout feature of these displays is their bright, vivid LED technology, which provides exceptional image clarity and color accuracy. With a high brightness level, the displays ensure visibility even in brightly lit conditions, making them ideal for use in storefronts and busy public areas. The screens have a wide viewing angle, enabling audiences to see clear images and read text from different perspectives without distortion or color shifts.

Samsung's proprietary MagicINFO software empowers users to create, schedule, and manage content seamlessly across multiple screens, enhancing operational flexibility. This feature is particularly beneficial for businesses that require tailored messaging to cater to specific audiences or times of day. Furthermore, the displays support a wide range of file formats, ensuring compatibility with various types of media content.

Another important characteristic is the durability and robustness of the Samsung LH22DBDPTGC models. They are designed for 24/7 operation, making them suitable for environments where continuous performance is critical. The build quality ensures resistance to dust and moisture, enhancing their longevity in diverse settings.

The displays are also equipped with integrated speakers for audio output, complementing visual presentations. This makes them versatile for multimedia applications where sound enhances the overall experience. Connectivity options, including HDMI, USB, and DisplayPort, allow for easy integration with existing systems and peripheral devices.

Moreover, the slim profile of the Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY ensures they can be mounted in tight spaces or arranged in a multi-screen setup without overwhelming the visual flow of an environment. Their sleek design complements contemporary aesthetics, making them not just functional but also a stylish addition to any setting.

In summary, the Samsung LH22DBDPTGC/NG and LH22DBDPTGC/XY displays combine cutting-edge technology with practical features, making them ideal for businesses looking to captivate audiences and communicate effectively through visual content. With their bright displays, advanced content management, and durable construction, these digital signage solutions are set to elevate any presentation.