Samsung UA65MU8000KXXV manual Remote control does not work, TV settings are lost after 5 minutes

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Contents Series 7 Link Learning the e-Manuals assistance functionsRisk of Electric SHOCK. do not Open Page Contents 4EA Whats in the Box?Mounting the TV on a wall TV InstallationProviding proper ventilation for your TV Attaching the TV to the Stand Preventing the TV from falling Samsung Smart Remote Installing batteries into the Samsung Smart Remote Pairing the TV to the Samsung Smart RemoteUsing the TV Controller Initial SetupNetwork Connection Wired Connecting to a NetworkNetwork Connection Wireless Supported Telecom and Model Name Mobile NetworkTV won’t turn on Troubleshooting and MaintenanceTroubleshooting Intermittent Wi-Fi Remote control does not workTV settings are lost after 5 minutes Video App problems Youtube etc What is Remote Support?Eco Sensor and screen brightness How does Remote Support work?Caring for the TV Still image warningSpecifications Specifications and Other InformationEnvironmental Considerations Decreasing power consumptionLicences For India onlyThis page is intentionally Left blank This page is intentionally Left blank Contact Samsung World Wide
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UA49MU8000KXXV, UA55MU8000KXXV, UA65MU8000KXXV specifications

The Samsung UA65MU8000KXXV, UA55MU8000KXXV, and UA49MU8000KXXV models are part of Samsung's renowned MU8000 series, known for delivering an exceptional viewing experience accompanied by cutting-edge technology. These models feature a sleek and stylish design that fits seamlessly into any modern home decor, with ultra-thin bezels that maximize screen space for an immersive experience.

One of the standout features of these televisions is the 4K Ultra HD resolution, which offers four times the resolution of Full HD. This high level of detail ensures crystal-clear images, making it an ideal choice for watching movies, sports, and playing video games. Coupled with High Dynamic Range (HDR) technology, these TVs provide enhanced contrast and color accuracy, enabling viewers to experience brighter whites and deeper blacks, resulting in more lifelike imagery.

Samsung’s proprietary UHD Upscaling technology is another hallmark of the MU8000 series. This feature enhances lower resolution content, optimizing it to near-4K level quality, which means that even older shows and movies can be enjoyed in stunning detail. The vibrant color range is further enhanced by the Dynamic Crystal Color technology, which delivers a wider spectrum of colors for more realistic and immersive viewing.

The MU8000 series also incorporates the Smart Hub, Samsung's intuitive smart platform that aggregates streaming services, apps, and live TV into one easy-to-navigate interface. Users can access popular platforms like Netflix, YouTube, and Amazon Prime Video straight from the home screen. Voice control is also supported, allowing for hands-free navigation through compatible devices.

Another attractive feature is the Ultra Black technology, which minimizes glare and reflections, providing a better viewing experience in brightly lit rooms. The TVs are equipped with multiple HDMI and USB ports, offering ample connectivity options for gaming consoles, Blu-ray players, and sound systems.

Finally, with their energy-efficient design, the UA65MU8000KXXV, UA55MU8000KXXV, and UA49MU8000KXXV models not only deliver stunning visuals but also provide users with a sustainable choice that helps reduce energy consumption. Overall, these televisions merge excellent performance with advanced smart features, making them a great addition to any entertainment setup.