Troubleshooting

Before requesting service, please check the following.

Symptom	Check	Remedy

The unit will not turn on.	• Is the power cord plugged	• Connect the power plug to
	into the outlet?	the outlet.

A function does not work when	• Is there static electricity in	• Disconnect the power plug
the button is pressed.	the air?	and connect it again.

Sound is not produced.	• Is the unit properly	• Connect it correctly.
	connected to your TV?	• Press the Mute button to
	• Is the Mute function on?	cancel the function.
	• Is the volume set to	• Adjust the volume.
	minimum?

Picture does not appear on a TV	• Is the TV connected	• Connect it correctly.
when the function is selected.	properly?

Remote control does not work.	• Are the batteries drained?	• Replace with new batteries.
	• Is the distance between	• Operate at a close distance.
	remote control and main unit
	too far?

The sound from the left/right	• Are the left/right audio	• Check the left/right channel
channels is reversed.	output cables from the TV	and connect it/them
	connected properly?	correctly.

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