Samsung HW-K950/XV manual Troubleshooting, Licence, Sound is not produced Is the Mute function on?

TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

➮Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

➮Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

➮Press the VOL button to cancel the function. Is the volume set to minimum?

➮Adjust the Volume.

The remote control does not work.

Are the batteries drained?

➮Replace with new batteries.

Is the distance between the remote control and Soundbar main unit too far?

➮Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occur if the subwoofer is not connected to the Soundbar main unit.

➮Try to connect your subwoofer again. See page 6.

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of your subwoofer.

➮Push the WOOFER button on your remote control up or down to adjust its value (between -12, -6 ~ +6).

LICENCE

Manufactured under licence from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licencing LLC in the United States and other countries.