Samsung HW-J8501R/XV manual Troubleshooting

Page 31

TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

• Is the Mute function on?

¼

(Mute) button to cancel the Mute

 

¼Press the

• Is the volume set to minimum?

function.

 

 

¼¼Adjust the volume.

 

 

 

The remote control does not work.

 

 

• Are the batteries drained?

¼¼Replace with new batteries.

• Is the distance between the remote control and main

¼¼Move closer to the unit.

unit too far?

 

 

The TV SoundConnect (TV pairing) failed.

ENG

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

¼¼TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

¼¼Update your TV with the latest firmware. ¼¼Contact the Samsung Call Centre.

¼¼Reset TV SoundConnect and connect again.

To reset the TV SoundConnect connection, press and hold the p button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the

¼¼Try to connect your subwoofer again.

main unit of the product.

(See Page 17)

 

 

The subwoofer drones and vibrates noticeably.

 

• Try to adjust the vibration of your subwoofer.

¼¼Press the WOOFER button on your remote control to

 

adjust the subwoofer's volume level (between -12, -6

 

~ +6).

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Contents Imagine the possibilities Safety Warnings Safety InformationENG PrecautionsContents Before Reading the USER’S Manual WHAT’S Included++Icons used in this manual TOP / Front Panel Turns the power on and offControls the volume level Displays the current modeRear / Bottom Panel Source Remote ControlSound Control Sound Installing the Battery in the Remote ControlOn Surround SOUND, OFF Surround Sound Installing the Wall Mount Installing the Soundbar++Installation Precautions Holder-FootHolder-Support Installation ENG Placing the Soundbar on a TV Stand Installing the Soundbar AS a FREE-STANDING Unit Attach a Foot Rubber to each Cover-Foot Assembling the CLAMP-WIREConnecting to the Subwoofer Automatically Connecting the SubwooferConnecting to the Subwoofer Manually Status Description Resolution LED Indicator Lamp Status on SubwooferLED Hdmi Cable Connecting to a TVConnecting to a TV Using AN Hdmi Digital Cable Connecting to a TV Using a Digital Optical CableConnect ++Auto Power LinkTV Soundconnect ModeHdmi Cable Digital Devices Hdmi CableAudio Cable Not supplied Optical or Analogue Audio Cable++AUX Cable ++Optical CableYou want Input ModeAuto Power Down Function Input mode DisplayTo Connect the Soundbar to a Bluetooth Device BluetoothConnect Bluetooth device Another mode or turn off the Soundbar To Disconnect the Bluetooth Device from a SoundbarTo Disconnect the Soundbar from a Bluetooth Device ++More About Bluetooth++Communication Basics Using the Multiroom APPInstalling the Samsung Multiroom APP Before YOU BeginMusic in mobile phone Internet radio Music service Connecting the Soundbar to Your Network++Launching the Samsung Multiroom App Connect the smart device to your Soundbar Using the Network Standby on Function++Updating Procedure Software UpdateUpdating with USB ++If Update was not displayed Auto UpdateTroubleshooting Licences SpecificationsSách hướng dẫn sử dụng BÁO TOÀN Thông TIN AN TOÀNCHÚ Phòng NGỪA 21 Cáp Hdmi 22 Cá́p Quang hoặ̣c Cá́p Âm thanh Tương tự̣ NỘI DungTRƯỚC KHI ĐỌC SÁCH HƯỚNG DẪN SỬ DỤNG PHỤ KIỆN ĐI KÈMPanen TRÊN/TRƯỚC Nguồn Panen PHÍA DƯỚI/PHÍA SAUTiến BỘ ĐIỀU KHIỂN TỪ XATắt tiếng Lặp lạiĐẶT PIN Trong LẮPKHIỂN TỪ LẮ́P ĐẶ̣T Treo LÊN Tường ĐẶT Soundbar++Phòng ngừ̀a khi Lắ́p đặ̣t Chân Đỡ̃ Trụ̣ Đỡ̃ Tường VIE ĐẶ̣T Soundbar LÊN KỆ TV Không đặ̣t vậ̣t nặ̣ng hoặ̣c giẫ̃m lên thiế́t bị̣ chí́nh LẮ́P Soundbar Ở Dạng Thiết BỊ ĐỨ́NG ĐỘ̣C LẬPĐặ̣t Soundbar ở̉ bấ́t kỳ̀ nơi nà̀o bạ̣n muốn ĐẶ̣T Chân NẮ́P ĐẬ̣Y 4 CHIẾC LÊN LOA TRẦ̀M PHỤ̣ LẮP ĐẶT DÂY KẸPGắ́n Đế́ Cao su và̀o từ̀ng Chân Nắ́p đậy Để KẾT NỐI LOA TRẦM PHỤKÊT NÔI VỚI LOA TRẦM PHỤ TỰ ĐỘNG KÊT NÔI VỚI LOA TRẦM PHỤ THỦ CôngĐè̀n LED Trạ̣ng thá́i Mô tả Giải phá́p ĐÈN CHỈ BÁ́O Trạng THÁ́I LED Trên LOA Siêu TRẦ̀MCó thể Gây một Có thểCáp Hdmi KẾT NỐI VỚI TVKÊT NÔI VỚI TV BẰNG CÁP Hdmi KỸ Thuât SÔ KẾT NỐI VỚ́I TV BẰ̀NG CÁ́P Quang KỸ̃ Thuật SỐOn ANYNET+ / OFF Power Link OFF ANYNET+ / on Power LinkKết nối Thiết Bi Kỹ KẾ́T NỐ́I VỚ́I THIẾ́T BỊ̣ BÊN NGOÀ̀IHdmi HdmiDây cáp Quang CÁ́P Quang HOẶ̣C CÁ́P ÂM Thanh Tương TỰ̣++Cáp AUX ++Dây cáp QuangCHẾ ĐỘ ĐẦU VÀO Chức Năng Auto Power DownKết nối Thiết bi Bluetooth CÁCH KÊT NÔI Soundbar VỚI Thiêt BI BluetoothThị BT Ready NGẮT KÊT NÔI Thiêt BI Bluetooth KHỎI SoundbarNGẮT KÊT NÔI Soundbar KHỎI Thiêt BI Bluetooth ++Giới thiệu thêm về Bluetooth++Cơ sở giao tiếp SỬ DỤ̣NG ỨNG DỤ̣NG MultiroomTRƯỚC KHI BAN BẮT ĐẦU CÀI ĐẶT ỨNG DỤNG Samsung Multiroom++Khở̉i chạ̣y Ứ́ng dụ̣ng Samsung Multiroom KÊT NÔI Soundbar VỚI Mang CỦA BANSƯ DỤNG Chưc Năng Network Standby on CÂP Nhât BẰNG USB CẬP NHẬT PHẦN MỀM++Quá́ trình Cập nhật TỰ Update không được Hiển ThiXƯ LÝ SỰ CỐ GIẤY PHÉP KỸ THUẬTBỘ Khuêch ĐIỀ̀U Kiện BẢ̉O HÀ̀NH 1800 588ĐIỀ̀U Kiện TỪ̀ Chối BẢ̉O HÀ̀NH Hãy liên hệ̣ Samsung World Wide Contact Samsung World Wide
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HW-J8501R/XV specifications

The Samsung HW-J8501R/XV is a premium soundbar that elevates the audio experience for any home entertainment setup. Designed for those who seek high-quality sound without the bulk of a traditional audio system, this soundbar combines advanced technologies and stylish design to deliver an immersive listening experience.

At the heart of the HW-J8501R/XV is its multi-dimensional sound technology, which includes features such as Dolby Digital and DTS. With these technologies, users can enjoy a richer sound experience, with clear dialogue and a robust bass response that enhances movies, music, and games alike. The soundbar also supports 8.1 channel surround sound, making it ideal for a cinematic experience at home.

One of the standout characteristics of the HW-J8501R/XV is its wireless Subwoofer. This adds depth to the audio performance by providing powerful bass without needing to run wires across your living space. The wireless design allows for flexibility in placement, ensuring that you can position the subwoofer for optimal sound in any room setup.

The soundbar features Samsung's Distortion Cancelling technology, which predicts and cancels distortion by adjusting the bass frequencies in real-time. This results in a clean, balanced sound and allows the user to enjoy loud sound levels without compromising on quality. Additionally, the HW-J8501R/XV includes Adaptive Sound, an intelligent feature that analyzes the content being played and adjusts the sound settings accordingly, ensuring that you hear every subtle detail.

Connectivity is made easy with the inclusion of Bluetooth and Wi-Fi capabilities which allow for seamless pairing with smartphones, tablets, and other devices. The soundbar can also connect to your TV through HDMI or optical cables, providing the versatility needed to integrate into any home system.

Furthermore, the Samsung HW-J8501R/XV is designed with an elegant, sleek appearance that complements modern home décor. Its metallic finish and slim profile make it an attractive addition to your entertainment center.

In summary, the Samsung HW-J8501R/XV soundbar combines advanced audio technologies, flexible connectivity options, and an aesthetically pleasing design, making it an excellent choice for any audiophile or casual listener looking to enhance their home audio experience.