Samsung UA48J6300AKXXV, UA32J5500AKXXV manual Cant Hear the Sound Clearly, Testing the sound

Page 141

I Can't Hear the Sound Clearly

Testing the sound

MENU Support Self Diagnosis Sound Test Try now

If the TV plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

The problem

Try this!

There is no sound or

Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

 

 

 

 

Set MENU Sound Speaker Settings Speaker Select to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but

box connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the computer’s

there is no sound.

audio output connector.

 

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the

 

device’s power cable.

 

 

 

Make sure that the audio cable is connected to the correct audio output

The speakers are making

connector on the external device.

For antenna or cable connections, check the signal information. A low signal

an odd sound.

level may cause sound distortions.

 

 

Run Sound Test (MENU Support Self Diagnosis Sound Test).

 

 

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Contents Manual Contents Smart Features Picture and Sound System and Support Troubleshooting Connecting to the Internet Using Smart HubSetting up Smart Hub Using Smart HubActivating Sports Mode Menu System Sports ModeImproving the Viewing Experience of Sports Events Running the Edit Channel function Editing ChannelsRearranging or deleting channels Menu Broadcasting Edit ChannelConnecting an Antenna Aerial Establishing a wired Internet connection Connecting to the InternetUsing LAN cables External ModemConnecting to a wired Internet network automatically Menu Network Network Settings Try now① IP Router + ② External Modem Connecting to a wireless internet network automatically Establishing a wireless Internet connectionChecking the internet connection status Connecting to a wireless internet network with WPSChanging the name of the TV on a network Menu Network Network Status Try nowConnecting to a Network via a Mobile Dongle Page Troubleshooting wired Internet connectivity issues Try now Troubleshooting Internet Connectivity IssuesIP auto setting failed No network cable foundWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connected to a local network, but not to the InternetIP auto setting failed Connecting with an Hdmi cable Connecting Video DevicesConnecting with a composite A/V cable Connecting with a component cableAudio Input and Output Connections Connecting with an Hdmi ARC cableConnecting with a stereo audio cable Connecting with a digital audio optical cableConnecting through the Hdmi port Connecting a ComputerConnect through using your home network Kinds of connections you can make are listed belowConnecting with an HDMI-to-DVI cable Connecting through your home network Connecting with an MHL-to-HDMI Cable Connecting a Mobile DeviceConnecting via a mobile device Using Screen MirroringConnecting by automatically allowing the connection Menu Network Screen Mirroring Try nowMenu Network Wi-Fi Direct Try now Connecting a mobile device via Samsung Smart ViewOptions Changing the input signal with external devicesConnection notes for Hdmi Connection NotesConnection notes for audio devices Connection notes for computersConnection notes for mobile devices Using the Tools menu on the TV screen Connecting a USB keyboard Connecting a keyboardConnecting a Bluetooth keyboard Menu System Device Manager Keyboard Settings Try nowChanging keyboard settings Using the keyboardSwitch Input Language Keyboard typeConnecting a Bluetooth mouse Connecting a USB mouseMenu System Device Manager Mouse Settings Try now Controlling the TV with a MouseUsing a mouse Changing mouse buttons and pointer speedPointer Speed Connecting a Bluetooth Gamepad Entering Text using the On-Screen Qwerty KeypadUsing additional functions Smart Hub Menu Smart Hub Auto-Start Settings Smart Hub Try nowLaunching Smart Hub automatically Removing or pinning an item in the Recent groupUsing the Smart Hub Tutorial Testing Smart Hub connectionsResetting Smart Hub Menu Smart Hub Reset Smart Hub Try nowCreating a Samsung account Using Smart Hub with a Samsung AccountCreating a Samsung account Menu Smart Hub Samsung Account Try nowCreating a Samsung account using a Facebook account Linking your Samsung account to external service accountsSigning in to a Samsung account Registering your Samsung account to the TVChanging and adding information to a Samsung account Linking or disconnecting a service accountDeleting a Samsung account from the TV Menu Smart Hub Samsung Account Edit profileFeatured Using the Games ServiceManaging games with the pop-up Options menu Viewing the Detailed Information screenManaging downloaded or purchased games Installing and running a gameMenu Smart Hub App & Game Auto Update or App Auto Update Enabling automatic game updatesRemoving a game Rating a gameUsing the Apps Service Featured AppsManaging Apps with the pop-up Options menu Enabling automatic apps updates Installing an appInstalling an app quickly Menu Smart Hub App Auto UpdateRemoving an app from the TV Rating and sharing a purchased contentLocking and unlocking apps Updating appsUsing channel bound apps Using other app features and functionsYou can configure additional app features and functions Set Channel-bound Apps & Ticker to OnUsing the e-Manual Launching the e-ManualMenu Support e-Manual Accessing the associated menu screen from an e-Manual topic Using the buttons in the e-ManualYou can update the e-Manual in the same way you update apps Updating the e-Manual to the latest versionBrowsing preferences Using the web browserUsing the MY Content Service Read before playing media contentFeatured MY Content Try now Playing multimedia content in a computer or mobile device Playing media content saved on a USB deviceFeatured MY Content Safely Removing a USB Device Buttons and functions available while viewing photosPause / Play Previous / NextSlideshow Speed Buttons and functions available while viewing videos Rewind / Fast ForwardRepeat Rotate Shuffle Buttons and functions available while playing musicSpeaker List Picture OffListening to music in HD quality Functions on the media content list screenFeatured NewsON Using the NewsON ServiceNews WeatherViewing Digital Broadcast Information at a Glance Using the guideMenu Broadcasting Guide Try now Try now Displays the schedule managerStarts instant recording for the selected programme Or Schedule RecordingChecking digital channel signal info and strength Changing the broadcast signalMenu Support Self Diagnosis Signal Information Try now Checking current programme infoRecording programmes Recording ProgrammesInstant recording You can record current and upcoming programmesMore Info Using the functions available while recording a programmeRecording Time Stop Recording / Go to Live TVMenu Broadcasting Schedule Manager Managing the schedule recording listViewing recorded programmes Using the functions available while playing a recordingDisplays highlights of the current recording Highlights PlayerSorts files according to the selected viewing mode Using the functions for the saved file listManaging recorded files Displays only files that match the selected filterSetting Up a Schedule Viewing Setting up a schedule viewing for a channelSetting up a schedule viewing for digital channel Cancelling a Schedule Viewing Setting up a schedule viewing for analogue channelEditing a Schedule Viewing Menu Broadcasting Schedule Manager Try nowUsing Timeshift RecordGo to Live TV / Stop Timeshift Speed Button to play current programme back at 1/2 the normalMenu Broadcasting Channel List Try now Using the Channel ListHistory Add a New ListSort Registering and removing channels Registering, Removing, and Editing ChannelsRemoving registered channels Menu Broadcasting Edit Channel Try nowEditing registered channels Locking / Unlocking channels Enabling / Disabling password protection on channelsEnabling/Disabling Edit Channel Number function Menu Broadcasting Edit Channel NumberRegistering channels as favourites Creating a Personal Favourites ListViewing and selecting channels on favourites lists only Menu Broadcasting Edit Favourites Try nowEditing a Favourites List Using the Edit Favourites screen menu itemsRearranging a favourites list Removing registered channels from a favourites listRenaming a favourites list Copying channels from one favourites list to anotherMaking Sports programmes More Realistic with Sports Mode Enabling sports modeChoosing the sports type Menu System Sports Mode Auto Highlights Try now When Audio Description is onExtracting highlights automatically Manual Highlight ZoomPauses or resumes the video Watch Live TV at the same time Viewing a game recorded in sports modeChanging the subtitle mode TV-Viewing Support FeaturesSetting the subtitle language Showing subtitlesMenu System Accessibility Subtitle Setting the preferred languagesMenu Broadcasting Auto Tuning Auto Tuning Try now Scanning for available channelsAudio Description Selecting the broadcast audio languageSetting the country area Using the Channel SettingsTuning broadcast signals manually Tuning digital channelsFine-Tuning the screen Tuning analogue channelsMenu Broadcasting Channel Settings Fine Tune Try now Menu Broadcasting Channel Settings Digital Text Menu Broadcasting Channel Settings Transfer Channel ListTransferring channel list Reading digital textMenu Broadcasting Channel Settings Satellite System Setting satellite systemMenu Broadcasting Channel Settings Teletext Language Changing teletext languageChoosing a picture mode Adjusting the Picture QualityAdjusting the picture quality Adjusting advanced settings Adjusts the primary colour intensity Adjusting picture optionsWhite Balance Try now Menu Picture Picture Options Try nowFilm Mode Try now Digital Clean View Try nowAnalogue Clean View Mpeg Noise Filter Try nowViewing a picture-in-picture PIP Picture Support FunctionsChanging the picture size and position Changing the picture sizeChanging the picture size automatically Changing the picture size in 43 or Screen Fit mode Resetting the picture mode settingsAdjusting the picture position Listening to audio only Picture OffChoosing a sound mode Adjusting the Sound QualityApplying sound effects Using the Sound Support Functions Specifying the TVs installation typeSelecting speakers Menu Sound Speaker Settings Bluetooth Headphones Listening to the TV through Bluetooth headphonesBluetooth headphone List Multi-output AudioSurround SettingsMultiroom SoundBar+SurroundAdjusts the volume of the speakers selected in the list Volume LevelSpeaker Test Edit NameEnabling digital audio output Auto Volume Try now Resetting all sound settingsMenu Sound Reset Sound Try now HD AudioSetting the current time Setting the Time and Using the TimerSetting the clock using digital broadcast info Menu System Time Clock Clock Mode Try nowSetting the clock manually Setting the clock automaticallyIf the clock is wrong in auto mode Using the timers Using the sleep timerTurning on the TV using the on timer Menu System Time Off Timer Try now Turning off the TV using the off timerMusic / Photo Sets the time for the TV to turn off automaticallyPreventing screen burn Menu System Eco Solution Try nowReducing the energy consumption of the TV Menu System Auto Protection Time Try nowAuto Power Off Try now No Signal Power Off Try nowEnergy Saving Try now Eco SensorSetting up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECAuto Turn Off Try now Search for Devices Try nowSetting up as an Anynet+ HDMI-CEC-enabled device Using Anynet+ HDMI-CECViewing Anynet+ HDMI-CEC-compliant devices Anynet+ HDMI-CECRead before connecting an Anynet+ HDMI-CEC Updating the TV’s Software Updating the TV’s software to the latest versionUpdating the TV automatically Checking the TV and connected storage for malicious code Protecting the TV from Hacking and Malicious CodeIf malicious code is detected Menu System Smart Security Try nowConfiguring additional functions Running the accessibility functions quickly Using Other FunctionsMenu System Accessibility Try now Menu System Accessibility Voice Guide Try nowAdjusting the menu transparency Changing the volume, speed and pitch of the Voice GuideWhite text on black background high contrast Using the Indian Cinema Mode Learning about the remote control for the visually impairedEnlarging font for the visually impaired Changing the menu languageSetting up a password Enabling game modeChecking Notifications Richer colours and superior picture quality BD Wise Showing/Hiding the Samsung logo while bootingEnabling/Disabling sound feedback Locking/Unlocking the Control StickEnabling the TV to boot faster Enabling/Disabling the front indicatorsRemoving Flickering Using the TV as a display model for retail stores Restoring the TV to the factory settingsMenu Support Self Diagnosis Reset Try now Menu Support Use Mode Try nowEnabling/ Disabling Data Service function HbbTV To connect the CI Card Adapter, follow these steps Connecting to a TV Viewing Card slotRequirements Using the CI or CI+ CardTeletext Feature Typical Teletext Install recommended firmware updates What Does Remote Service Do?Getting Support Support through Remote ManagementHaving a Samsung Tech remotely service your TV is easy Finding the contact information for serviceHow Does it Work? Menu Support Contact SamsungThere Is a Problem with the Picture Testing the pictureMenu Support Self Diagnosis Picture Test Try now System Setup or Auto Tuning Broadcasting Reset Picture Testing the sound Cant Hear the Sound ClearlyMenu Support Self Diagnosis Sound Test Try now My Computer Wont Connect There Is a Problem with the BroadcastSchedule Recording/Timeshift Function Isnt Working Cant Connect to the InternetAnynet+ HDMI-CEC has been set to On Anynet+ HDMI-CEC Isnt WorkingHave Trouble Launching/Using Apps Want to Reset the TVMy File Wont Play Signal Information Other IssuesSupport Use Mode to Home Use Before Using the Recording and Timeshift Functions Before using the recording and Schedule Recording functionsSystem Time Clock Page Before using the Timeshift function Read Before Using Apps Read Before Using the Web Browser Page Limitations on use of Photo, Videos, and Music files Read Before Playing Photo, Videos, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSupported video codecs Video decoders Other restrictionsRead After Installing the TV Picture sizes and input signalsAudio decoders Installing an anti-theft lock Read before setting up a wireless Internet connectionPrecautions for wireless Internet Wireless security protocols IBM Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 Supported Resolutions for Video SignalsDVI Restrictions on using Bluetooth Read Before Using Bluetooth DevicesLicence Open Source License Notice 480i / 480p / 720p / 1080i / 1080p GlossaryHdmi High Definition Multimedia Interface Ethernet Audio description feature on the remote control
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UA40J5500AWXSQ, UA32J6300AKXXV, UA50J5500AWXSQ, UA43J5500AWXSQ, UA40J6200AKXXV specifications

Samsung has long been a prominent name in the television industry, continually pushing the boundaries of visual technology and design. Among its impressive lineup, the models UA40J6300AWXSQ, UE48J5502AKXXH, UA48J6300AWXSQ, UE60J6282SUXXH, and UA55J6300AWXSQ stand out for their feature-rich offerings, aimed at enhancing the viewing experience.

The UA40J6300AWXSQ, a 40-inch Full HD TV, incorporates Samsung's Clear Motion Rate technology. This feature works to reduce motion blur, making it ideal for sports and fast-paced action sequences. The TV also boasts a vibrant color palette, thanks to its Wide Color Enhancer technology, which ensures that every hue pops, providing a more lifelike viewing experience. Additionally, the Smart Hub interface allows users to easily navigate and access a plethora of online content, including apps and streaming services.

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In the same vein, the UA48J6300AWXSQ offers a 48-inch display with comparable Full HD resolution and Smart TV capabilities. It is designed with an ultra-slim profile, ensuring that it fits well in any living space. Smart Hub also enhances the user experience by allowing quick access to personalized recommendations.

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