Samsung UA55J6200AKXXV Have Trouble Launching/Using Apps, My File Wont Play, Want to Reset the TV

Page 145

I Have Trouble Launching/Using Apps

The problem

Try this!

I launched an app,

 

but it's in English.

Languages supported by the app may be different from the user interface language.

How can I change the

The ability to change the language depends on the service provider.

language?

 

 

 

My application is not

Check with the service provider.

working.

Refer to the Help section on the application service provider's website.

 

 

My File Won't Play

The problem

Try this!

Some files can't be played.

This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

I Want to Reset the TV

Reset

Path

Description

Reset Settings

MENU

Support Self

Reset Picture, Sound, Channel, Smart Hub, and all other

Diagnosis Reset

settings, except for the network settings, default settings.

 

 

 

 

 

 

 

 

Resets all Smart Hub settings to their factory defaults and

Resetting Smart

MENU

Smart Hub

deletes all information related to Samsung accounts, linked

Hub

Reset Smart Hub

service accounts, Smart Hub service agreements, and

 

 

 

Smart Hub applications.

 

 

 

 

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Contents Manual Contents Smart Features Picture and Sound System and Support Troubleshooting Connecting to the Internet Using Smart HubSetting up Smart Hub Using Smart HubMenu System Sports Mode Activating Sports ModeImproving the Viewing Experience of Sports Events Running the Edit Channel function Editing ChannelsRearranging or deleting channels Menu Broadcasting Edit ChannelConnecting an Antenna Aerial Establishing a wired Internet connection Connecting to the InternetUsing LAN cables External ModemMenu Network Network Settings Try now Connecting to a wired Internet network automatically① IP Router + ② External Modem Connecting to a wireless internet network automatically Establishing a wireless Internet connectionChecking the internet connection status Connecting to a wireless internet network with WPSChanging the name of the TV on a network Menu Network Network Status Try nowConnecting to a Network via a Mobile Dongle Page Troubleshooting wired Internet connectivity issues Try now Troubleshooting Internet Connectivity IssuesIP auto setting failed No network cable foundWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connected to a local network, but not to the InternetIP auto setting failed Connecting with an Hdmi cable Connecting Video DevicesConnecting with a composite A/V cable Connecting with a component cableAudio Input and Output Connections Connecting with an Hdmi ARC cableConnecting with a stereo audio cable Connecting with a digital audio optical cableConnecting through the Hdmi port Connecting a ComputerConnect through using your home network Kinds of connections you can make are listed belowConnecting with an HDMI-to-DVI cable Connecting through your home network Connecting with an MHL-to-HDMI Cable Connecting a Mobile DeviceConnecting via a mobile device Using Screen MirroringConnecting by automatically allowing the connection Menu Network Screen Mirroring Try nowMenu Network Wi-Fi Direct Try now Connecting a mobile device via Samsung Smart ViewOptions Changing the input signal with external devicesConnection notes for Hdmi Connection NotesConnection notes for computers Connection notes for audio devicesConnection notes for mobile devices Using the Tools menu on the TV screen Connecting a USB keyboard Connecting a keyboardConnecting a Bluetooth keyboard Menu System Device Manager Keyboard Settings Try nowChanging keyboard settings Using the keyboardSwitch Input Language Keyboard typeConnecting a Bluetooth mouse Connecting a USB mouseMenu System Device Manager Mouse Settings Try now Controlling the TV with a MouseChanging mouse buttons and pointer speed Using a mousePointer Speed Entering Text using the On-Screen Qwerty Keypad Connecting a Bluetooth GamepadUsing additional functions Smart Hub Menu Smart Hub Auto-Start Settings Smart Hub Try nowLaunching Smart Hub automatically Removing or pinning an item in the Recent groupUsing the Smart Hub Tutorial Testing Smart Hub connectionsResetting Smart Hub Menu Smart Hub Reset Smart Hub Try nowCreating a Samsung account Using Smart Hub with a Samsung AccountCreating a Samsung account Menu Smart Hub Samsung Account Try nowCreating a Samsung account using a Facebook account Linking your Samsung account to external service accountsSigning in to a Samsung account Registering your Samsung account to the TVChanging and adding information to a Samsung account Linking or disconnecting a service accountDeleting a Samsung account from the TV Menu Smart Hub Samsung Account Edit profileFeatured Using the Games ServiceManaging games with the pop-up Options menu Viewing the Detailed Information screenManaging downloaded or purchased games Installing and running a gameMenu Smart Hub App & Game Auto Update or App Auto Update Enabling automatic game updatesRemoving a game Rating a gameFeatured Apps Using the Apps ServiceManaging Apps with the pop-up Options menu Enabling automatic apps updates Installing an appInstalling an app quickly Menu Smart Hub App Auto UpdateRemoving an app from the TV Rating and sharing a purchased contentLocking and unlocking apps Updating appsUsing channel bound apps Using other app features and functionsYou can configure additional app features and functions Set Channel-bound Apps & Ticker to OnLaunching the e-Manual Using the e-ManualMenu Support e-Manual Accessing the associated menu screen from an e-Manual topic Using the buttons in the e-ManualYou can update the e-Manual in the same way you update apps Updating the e-Manual to the latest versionBrowsing preferences Using the web browserRead before playing media content Using the MY Content ServiceFeatured MY Content Try now Playing media content saved on a USB device Playing multimedia content in a computer or mobile deviceFeatured MY Content Safely Removing a USB Device Buttons and functions available while viewing photosPause / Play Previous / NextSlideshow Speed Rewind / Fast Forward Buttons and functions available while viewing videosRepeat Rotate Shuffle Buttons and functions available while playing musicSpeaker List Picture OffListening to music in HD quality Functions on the media content list screenFeatured NewsON Using the NewsON ServiceNews WeatherViewing Digital Broadcast Information at a Glance Using the guideMenu Broadcasting Guide Try now Try now Displays the schedule managerStarts instant recording for the selected programme Or Schedule RecordingChecking digital channel signal info and strength Changing the broadcast signalMenu Support Self Diagnosis Signal Information Try now Checking current programme infoRecording programmes Recording ProgrammesInstant recording You can record current and upcoming programmesMore Info Using the functions available while recording a programmeRecording Time Stop Recording / Go to Live TVMenu Broadcasting Schedule Manager Managing the schedule recording listViewing recorded programmes Using the functions available while playing a recordingDisplays highlights of the current recording Highlights PlayerSorts files according to the selected viewing mode Using the functions for the saved file listManaging recorded files Displays only files that match the selected filterSetting up a schedule viewing for a channel Setting Up a Schedule ViewingSetting up a schedule viewing for digital channel Cancelling a Schedule Viewing Setting up a schedule viewing for analogue channelEditing a Schedule Viewing Menu Broadcasting Schedule Manager Try nowRecord Using TimeshiftGo to Live TV / Stop Timeshift Speed Button to play current programme back at 1/2 the normalMenu Broadcasting Channel List Try now Using the Channel ListHistory Add a New ListSort Registering and removing channels Registering, Removing, and Editing ChannelsRemoving registered channels Menu Broadcasting Edit Channel Try nowEditing registered channels Locking / Unlocking channels Enabling / Disabling password protection on channelsEnabling/Disabling Edit Channel Number function Menu Broadcasting Edit Channel NumberRegistering channels as favourites Creating a Personal Favourites ListViewing and selecting channels on favourites lists only Menu Broadcasting Edit Favourites Try nowEditing a Favourites List Using the Edit Favourites screen menu itemsRearranging a favourites list Removing registered channels from a favourites listRenaming a favourites list Copying channels from one favourites list to anotherEnabling sports mode Making Sports programmes More Realistic with Sports ModeChoosing the sports type When Audio Description is on Menu System Sports Mode Auto Highlights Try nowExtracting highlights automatically Manual Highlight ZoomPauses or resumes the video Watch Live TV at the same time Viewing a game recorded in sports modeChanging the subtitle mode TV-Viewing Support FeaturesSetting the subtitle language Showing subtitlesMenu System Accessibility Subtitle Setting the preferred languagesMenu Broadcasting Auto Tuning Auto Tuning Try now Scanning for available channelsAudio Description Selecting the broadcast audio languageSetting the country area Using the Channel SettingsTuning broadcast signals manually Tuning digital channelsTuning analogue channels Fine-Tuning the screenMenu Broadcasting Channel Settings Fine Tune Try now Menu Broadcasting Channel Settings Digital Text Menu Broadcasting Channel Settings Transfer Channel ListTransferring channel list Reading digital textMenu Broadcasting Channel Settings Satellite System Setting satellite systemMenu Broadcasting Channel Settings Teletext Language Changing teletext languageChoosing a picture mode Adjusting the Picture QualityAdjusting the picture quality Adjusting advanced settings Adjusts the primary colour intensity Adjusting picture optionsWhite Balance Try now Menu Picture Picture Options Try nowFilm Mode Try now Digital Clean View Try nowAnalogue Clean View Mpeg Noise Filter Try nowViewing a picture-in-picture PIP Picture Support FunctionsChanging the picture size Changing the picture size and positionChanging the picture size automatically Changing the picture size in 43 or Screen Fit mode Resetting the picture mode settingsAdjusting the picture position Listening to audio only Picture OffChoosing a sound mode Adjusting the Sound QualityApplying sound effects Specifying the TVs installation type Using the Sound Support FunctionsSelecting speakers Menu Sound Speaker Settings Bluetooth Headphones Listening to the TV through Bluetooth headphonesBluetooth headphone List Multi-output AudioSurround SettingsMultiroom SoundBar+SurroundAdjusts the volume of the speakers selected in the list Volume LevelSpeaker Test Edit NameEnabling digital audio output Auto Volume Try now Resetting all sound settingsMenu Sound Reset Sound Try now HD AudioSetting the current time Setting the Time and Using the TimerSetting the clock using digital broadcast info Menu System Time Clock Clock Mode Try nowSetting the clock automatically Setting the clock manuallyIf the clock is wrong in auto mode Using the sleep timer Using the timersTurning on the TV using the on timer Menu System Time Off Timer Try now Turning off the TV using the off timerMusic / Photo Sets the time for the TV to turn off automaticallyPreventing screen burn Menu System Eco Solution Try nowReducing the energy consumption of the TV Menu System Auto Protection Time Try nowAuto Power Off Try now No Signal Power Off Try nowEnergy Saving Try now Eco SensorSetting up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECAuto Turn Off Try now Search for Devices Try nowSetting up as an Anynet+ HDMI-CEC-enabled device Using Anynet+ HDMI-CECViewing Anynet+ HDMI-CEC-compliant devices Anynet+ HDMI-CECRead before connecting an Anynet+ HDMI-CEC Updating the TV’s software to the latest version Updating the TV’s SoftwareUpdating the TV automatically Checking the TV and connected storage for malicious code Protecting the TV from Hacking and Malicious CodeIf malicious code is detected Menu System Smart Security Try nowConfiguring additional functions Running the accessibility functions quickly Using Other FunctionsMenu System Accessibility Try now Menu System Accessibility Voice Guide Try nowChanging the volume, speed and pitch of the Voice Guide Adjusting the menu transparencyWhite text on black background high contrast Using the Indian Cinema Mode Learning about the remote control for the visually impairedEnlarging font for the visually impaired Changing the menu languageEnabling game mode Setting up a passwordChecking Notifications Richer colours and superior picture quality BD Wise Showing/Hiding the Samsung logo while bootingEnabling/Disabling sound feedback Locking/Unlocking the Control StickEnabling/Disabling the front indicators Enabling the TV to boot fasterRemoving Flickering Using the TV as a display model for retail stores Restoring the TV to the factory settingsMenu Support Self Diagnosis Reset Try now Menu Support Use Mode Try nowEnabling/ Disabling Data Service function HbbTV To connect the CI Card Adapter, follow these steps Connecting to a TV Viewing Card slotRequirements Using the CI or CI+ CardTeletext Feature Typical Teletext Install recommended firmware updates What Does Remote Service Do?Getting Support Support through Remote ManagementHaving a Samsung Tech remotely service your TV is easy Finding the contact information for serviceHow Does it Work? Menu Support Contact SamsungTesting the picture There Is a Problem with the PictureMenu Support Self Diagnosis Picture Test Try now System Setup or Auto Tuning Broadcasting Reset Picture Cant Hear the Sound Clearly Testing the soundMenu Support Self Diagnosis Sound Test Try now My Computer Wont Connect There Is a Problem with the BroadcastSchedule Recording/Timeshift Function Isnt Working Cant Connect to the InternetAnynet+ HDMI-CEC has been set to On Anynet+ HDMI-CEC Isnt WorkingWant to Reset the TV Have Trouble Launching/Using AppsMy File Wont Play Signal Information Other IssuesSupport Use Mode to Home Use Before using the recording and Schedule Recording functions Before Using the Recording and Timeshift FunctionsSystem Time Clock Page Before using the Timeshift function Read Before Using Apps Read Before Using the Web Browser Page Limitations on use of Photo, Videos, and Music files Read Before Playing Photo, Videos, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSupported video codecs Video decoders Other restrictionsPicture sizes and input signals Read After Installing the TVAudio decoders Read before setting up a wireless Internet connection Installing an anti-theft lockPrecautions for wireless Internet Wireless security protocols IBM Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 Supported Resolutions for Video SignalsDVI Restrictions on using Bluetooth Read Before Using Bluetooth DevicesLicence Open Source License Notice 480i / 480p / 720p / 1080i / 1080p GlossaryHdmi High Definition Multimedia Interface Ethernet Audio description feature on the remote control
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UA40J5500AWXSQ, UA32J6300AKXXV, UA50J5500AWXSQ, UA43J5500AWXSQ, UA40J6200AKXXV specifications

Samsung has long been a prominent name in the television industry, continually pushing the boundaries of visual technology and design. Among its impressive lineup, the models UA40J6300AWXSQ, UE48J5502AKXXH, UA48J6300AWXSQ, UE60J6282SUXXH, and UA55J6300AWXSQ stand out for their feature-rich offerings, aimed at enhancing the viewing experience.

The UA40J6300AWXSQ, a 40-inch Full HD TV, incorporates Samsung's Clear Motion Rate technology. This feature works to reduce motion blur, making it ideal for sports and fast-paced action sequences. The TV also boasts a vibrant color palette, thanks to its Wide Color Enhancer technology, which ensures that every hue pops, providing a more lifelike viewing experience. Additionally, the Smart Hub interface allows users to easily navigate and access a plethora of online content, including apps and streaming services.

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