Samsung SM-T385NZKAXXV, SM-T385NZDAXXV manual Forcing restart, Resetting the device

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Appendix

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management →Reset →Factory data reset → RESET →DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If you registered a Google account to the device, you must sign in to the same Google account after resetting the device.

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Contents SM-T385 Table of Contents Settings Appendix Basics Read me firstDo the following when the device heats up Device overheating situations and solutionsWhen the device heats up while charging the battery Instructional iconsWhen the device heats up during use Device limitations when the device overheats Precautions for operating environmentPackage contents Device layout and functionsDevice layout Keys Battery Charging the batteryBattery charging tips and precautions Reducing the battery consumptionInstalling the SIM or Usim card SIM or Usim card nano-SIM cardRemoving the SIM or Usim card Installing a memory card Memory card microSD cardBe damaged Removing the memory card → SD card →UNMOUNTRestarting the device Turning the device on and offFormatting the memory card → SD card →Format →FORMATInitial setup Basics Registering your Samsung account Samsung accountIntroduction Registering a new Samsung accountTap Samsung account → →Remove account Transferring data from your previous deviceRemoving your Samsung account Transferring data via Smart Switch Transferring data wirelessly via Wi-Fi DirectTransferring backup data from a computer On the computer, launch Smart SwitchRestoring data Samsung CloudBacking up data Tapping Understanding the screenControlling the touchscreen Tapping and holdingSwiping DraggingDouble-tapping Spreading and pinchingHome screen and Apps screen Switching between Home and Apps screens Moving itemsMoving apps from a folder Creating foldersAdding more apps Deleting a folderEditing the Home screen Displaying all apps on the Home screenIndicator icons Icon MeaningLock screen Changing the screen lock methodNotification panel Screen captureUsing quick setting buttons Quick setting buttonsAdditional keyboard functions Entering textKeyboard layout Changing the input languageSwitch to handwriting mode Copying and pastingGalaxy Apps Installing or uninstalling appsInstalling apps Play StoreManaging apps Uninstalling apps and using app sleep modeSetting app permissions Enabling appsBixby Home Starting BixbyUsing Bixby Home Tap GET Started on the Upcoming Reminders card ReminderStarting Reminder Tap Reminder Creating remindersCreating reminders while browsing the Internet Viewing the reminders list Setting reminder detailsChecking reminder notifications Deleting reminders Using recommended content on Bixby HomeCompleting reminders Restoring remindersChecking a reminder Checking your morning alarmViewing Bixby cards Editing Bixby cards list Bixby settingsUsing additional Bixby cards Selecting apps to show as Bixby cardsPhone Making callsMaking calls from the locked screen Using speed dialMaking calls from call logs or contacts list Making an international callAnswering a call Receiving callsBlocking phone numbers Rejecting a callDuring a video call Options during callsDuring a voice call Adding a phone number to Contacts from the calls list Adding a phone number to ContactAdding a phone number to Contacts from the keypad Creating a new contact ContactsAdding contacts Synching contacts with your web accounts Searching for contactsImporting contacts Sharing contacts Saving and sharing profileDeleting contacts MessagesMerging duplicate contacts Sending messagesViewing messages Enter a messageBlocking unwanted messages Setting the message notificationSetting a message reminder Internet Browsing webpagesChanging security settings Using secret modeActivating secret mode Deactivating secret modeReading emails Setting up email accountsSending emails Camera etiquette CameraLaunching Camera Using swipe gestures Switching camerasChanging shooting modes Applying filters and other effects Basic shooting Taking photos or recording videosChanging shooting modes Auto modeLocking the focus AF and exposure AE Available options Pro modePanorama Night Continuous shotHDR Rich tone SportsSelfie Sound & shotAnimated GIF Wide selfie Applying beauty effectsCamera settings Quick settingsCamera settings Rear CameraGallery Searching for images Viewing images and videosViewing images Viewing albums Viewing videosSharing stories Viewing storiesCreating stories Tap →Create storyDeleting stories Syncing images and videos with Samsung CloudDeleting images or videos Deleting an image or a videoMulti window Split screen viewUsing additional options Adjusting the window sizeMinimising the split screen view Sharing text or images between windowsHere for pop-up view Pop-up viewMoving pop-up windows Deleting notes Samsung NotesCreating notes Calendar Creating eventsCreating tasks Connecting your tablet and smartphoneSamsung Flow Syncing events and tasks with your accountsMy Files Setting alarmsStopping alarms ClockDeleting clocks Deleting alarmsCreating clocks Calculator Game LauncherRemoving a game from Game Launcher Using Game LauncherChanging the performance mode Using Game Tools Blocking notifications during gamesSharing content Google apps YouTube Play Movies & TVDrive PhotosOptions IntroductionConnections Wi-Fi Connecting to a Wi-Fi networkSending and receiving data Wi-Fi DirectTap Wi-Fi Direct Ending the device connectionBluetooth Pairing with other Bluetooth devicesTap Unpair Unpairing Bluetooth devicesSending and receiving data Using the mobile hotspot Mobile hotspot and tetheringAdding printer plug-ins More connection settingsPrinting Printing content Sounds and vibrationNotifications DisplayWallpaper Blue light filterAdvanced features Device maintenance Using the quick optimisation featureManaging the battery BatteryPower saving mode StorageUltra data saving MemoryDevice security Apps Lock screen and securitySecure Folder Setting up Secure Folder Setting auto lock for Secure FolderAdding apps Moving content to Secure FolderMoving content from Secure Folder Tap →Move out of Secure FolderBacking up and restoring Secure Folder Adding accountsHiding Secure Folder Removing apps from Secure FolderRestoring data Uninstalling Secure FolderCloud and accounts Users Adding users Switching usersTap Add user →OK →SET UP NOW Managing usersUsing a Google account Backup and restoreUsing a Samsung account Accessibility Google→ Add language General managementAdding device languages Software update Security updates informationAbout tablet Troubleshooting AppendixResetting the device Forcing restartSound echoes during a call Battery depletes faster than when first purchased Another Bluetooth device is not located There is not enough space in the device’s storage About Hevc Advance CopyrightTrademarks
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SM-T385NZDAXXV, SM-T385NZKAXXV specifications

The Samsung SM-T385NZKAXXV and SM-T385NZDAXXV are part of the Galaxy Tab A series, which is designed to provide a balance between performance, functionality, and affordability. These tablets feature a sleek design and come equipped with a variety of specifications that cater to both entertainment and productivity needs.

One of the standout features of the Galaxy Tab A series is its display. The SM-T385 models boast a vibrant 8-inch TFT display with a resolution of 1280 x 800 pixels. This ensures crisp visuals, making it suitable for watching movies, playing games, or browsing the web. The screen is bright enough to be comfortably viewed in various lighting conditions, whether indoors or outdoors.

Powering these tablets is a reliable octa-core processor coupled with 2GB of RAM, which provides a smooth multitasking experience. Users can seamlessly switch between applications, run demanding games, and enjoy video streaming without significant lag. The internal storage options usually start at 16GB, expandable via microSD, allowing users to store their favorite apps, photographs, and videos without running out of space.

Battery life is another crucial aspect of the SM-T385 series, as it features a robust 5,000 mAh battery. This enables users to enjoy extended usage whether they are attending classes, working on projects, or simply relaxing with their favorite shows. The tablet also supports smart power management features, contributing to longer usage times between charges.

The tablets come with an 8MP rear camera and a 5MP front-facing camera. While these may not compete with high-end smartphones, they are more than sufficient for basic photography and video calls, making them practical for everyday use.

In terms of software, the Galaxy Tab A models run on the Android operating system, providing access to a rich library of applications through the Google Play Store. The tablets also come with Samsung’s user interface, which adds additional features and customization options.

Connectivity is enhanced with Wi-Fi capabilities and optional LTE support, allowing users to stay connected while on the go. The Samsung SM-T385NZKAXXV and SM-T385NZDAXXV are not just tablets; they are versatile devices that meet the demands of modern users looking for an affordable yet capable computing solution.
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