Samsung SM-G600FZKDXEV manual Touchscreen responds slowly or improperly

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Appendix

The touchscreen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-G600FY Table of Contents Appendix Basics Read me firstPackage contents Device layout Keys Battery Installing the batteryRemoving the battery Charging the battery Reducing the battery consumption Viewing the remaining charging timeBattery charging tips and precautions Power saving modeInstalling the SIM or Usim card Ultra power saving modeSIM or Usim card Replace the battery and back cover Removing the SIM or Usim card Using dual SIM or Usim cardsSwitching between cards Activating SIM or Usim cardsInstalling a memory card Memory cardRemoving the memory card Formatting the memory cardTurning the device on and off TouchscreenTapping Tapping and holdingDragging Double-tappingSwiping Spreading and pinchingHome screen Home screenHome screen options Adding items Moving and removing an itemCreating folders Managing panelsApps screen Moving itemsIndicator icons Icon MeaningLock screen Notification panel Using the notification panelPassword PatternUsing quick setting buttons Keyboard layout Entering textChanging the input language Copying and pasting Additional keyboard functionsChanging the keyboard layout Device and data management Screen captureOpening apps Transferring data from your previous deviceTransferring data from a mobile device Transferring data from a computerUpdating the device Using the device as a removable disk for data transferUpdating over the air Performing a data reset Updating with Smart SwitchGalaxy Apps Installing or uninstalling appsInstalling apps Play StoreIntroduction PhoneManaging apps Making callsMaking calls from call logs or contacts list Making calls from the locked screenMaking an international call Receiving calls Options during callsDuring a video call Creating contacts manually ContactsAdding contacts Importing contactsSearching for contacts MessagesSending messages Viewing messages Add recipients and enter a messageInternet Sending emails Setting up email accountsReading emails Basic shooting CameraTaking photos or recording videos Launching Camera on the locked screen Launching Camera quicklyPro mode Auto modePanorama Selfie Continuous shotBeauty face Wide selfieApplications Quick settings Camera settingsInterval shot Camera settings Gallery Viewing images or videosDeleting an image or a video Smart ManagerDeleting images or videos Deleting multiple images and videosBattery Using the quick optimisation featureUsing the Smart manager StoragePlanner Creating eventsVideo Syncing events with your accountsVoice Recorder Composing memos My FilesMemo Searching for memosClock AlarmWorld clock Calculator TimerStopwatch Radio Listening to the FM radioGoogle apps Scanning radio stationsDrive Google SettingsPlay Movies & TV YouTubeConnecting to a Wi-Fi network Wi-FiIntroduction Wi-Fi Direct Sending and receiving dataPairing with other Bluetooth devices BluetoothEnding the device connection Sending and receiving data Unpairing Bluetooth devices Flight modeMobile hotspot and tethering Using the mobile hotspot Data usageSIM card manager Limiting data usageOptions More connection settingsMobile networks PrintingSounds and notifications Printing contentAdding printer plug-ins Display ApplicationsLock screen and security WallpaperPrivacy Accounts AccessibilityAdding accounts Registering Samsung accounts ResetRemoving accounts Language and input Storage Date and time About deviceTroubleshooting AppendixTouchscreen responds slowly or improperly Sound echoes during a call Error messages appear when launching the camera Another Bluetooth device is not located Copyright Trademarks

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