Samsung WW70J5355FW/AD, WW70J5355MW/AD Change as the automatic temperature control feature checks

Troubleshooting

Troubleshooting

Problem		Action
	• Plug the power cord into a live electrical outlet.
	• Check the fuse or reset the circuit breaker.
	•	Close the door and press	Start/Pause to start the washing
		machine. For your safety, the washing machine will not
		tumble or spin unless the door is closed.
	•	Before the washing machine starts to fill, it will			make a series
		of clicking noises to check the door lock and does a quick
Stops.		drain.
	• There may be a pause or soak period in the cycle. Wait briefly
		and the washing machine may start.
	•	Make sure the mesh filter of the water supply hose at the
		water taps is not clogged. Periodically clean the mesh filter.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin. As
		soon as the washing machine regains sufficient			power, it		will
		operate normally.
	• Fully open both taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct taps. Flush
		water lines.
	• Make sure the water heater is set to supply a minimum 120
		°F (49 °C) hot water at the tap. Also, check the water heater
		capacity and recovery rate.
Fills with the wrong	•	Disconnect the hoses and clean the mesh filter. The				mesh
		filter may be clogged.
water temperature.
	•	While the washing machine fills, the		water temperature			may
		change as the automatic temperature control feature checks
		incoming water temperature. This is normal.
	•	While the washing machine fills, you		may notice just		hot and/
		or just cold water going through the dispenser when cold or
		warm temperatures are selected. This is a normal function
		of the automatic temperature control feature as the washing
		machine determines the water temperature.
	• Use the High or Extra High spin speed.
Load is wet at the	•	Use high efficiency (HE) detergent to reduce oversudsing.
	• Load is too small. Small loads (one or two items) may become
end of a cycle.
		unbalanced and not spin completely.
	• Make sure the drain hose is not kinked or clogged.

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2017-09-29 ￿￿ 2:39:49