Before contacting a service centre
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→Do not change the image file name
Colour of image is different to the original scene
ㆍWhite balance setting is incorrect
→Select appropriate White balance
Images are too bright
ㆍExposure is excessive
→Reset exposure compensation
There are horizontal lines on the LCD monitor and stored images.
ㆍIncorrect [FREQUENCY] sub menu is selected.
→Change the [FREQUENCY] sub menu as your nation’s current frequency (p.74).
When using the PC’s explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect
→Check the connection ㆍThe camera is off
→Turn the camera on
ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.2. Alternatively the PC does not support USB
→Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.2 to PC that supports USB ㆍThe camera driver is not installed
→Install a [USB Storage Driver]
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