Samsung ME71A/SV manual ME71ASVDE68-03794R-01EN.indd 22/2017 54736 PM

Problem	Cause	Action
The power	The oven has been	After cooking for an
turns off during	cooking for an	extended period of time,
operation.	extended period of	let the oven cool.
	time.
	The cooling fan is	Listen for the sound of
	not working.	the cooling fan.
	Trying to operate	Put food in the oven.
	the oven without
	food inside.
	There is not	There are intake/
	sufficient ventilation	exhaust outlets on the
	space for the oven.	front and rear of the
		oven for ventilation.
		Keep the gaps
		specified in the product
		installation guide.
	Several power plugs	Designate only one
	are being used in	socket to be used for
	the same socket.	the oven.
There is a	Cooking sealed	Do not use sealed
popping sound	food or using a	containers as they may
during operation,	container with a lid	burst during cooking
and the oven	may causes popping	due to expansion of the
doesn't work.	sounds.	contents.

Problem	Cause	Action
The oven	There is not	There are intake/exhaust
exterior is too	sufficient ventilation	outlets on the front
hot during	space for the oven.	and rear of the oven
operation.		for ventilation. Keep
		the gaps specified in
		the product installation
		guide.
	Objects are on top	Remove all objects on
	of the oven.	the top of the oven.
The door cannot	Food residue is	Clean the oven and then
be opened	stuck between the	open the door.
properly.	door and oven
	interior.
Heating	The oven may not	Put one cup of water
including the	work, too much food	in a microwave-safe
Warm function	is being cooked, or	container and run
does not work	improper cookware	the microwave for
properly.	is being used.	1-2 minutes to check
		whether the water is
		heated. Reduce the
		amount of food and
		start the function again.
		Use a cooking container
		with a flat bottom.
The thaw	Too much food is	Reduce the amount
function does not	being cooked.	of food and start the
work.		function again.

07 troubleshooting

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ME71A_SV_DE68-03794R-01_EN.indd 15

2/22/2017 5:47:36 PM