Samsung GT-S5312BKASER Troubleshooting, Your device displays network or service error messages

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Contents GT-S5312 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card →Settings →Storage →Unmount SD card →OKFormatting the memory card Turning the device on and off→ Erase everything Switching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceSwitching between networks Switching between networksActivating SIM or Usim cards Basics Indicator iconsIcon Meaning Finger gestures Using the touch screenTapping Double-tapping DraggingPinching FlickingRotating the screen Control motionsShaking Turning overNotifications Rearranging items Home screenRearranging panels Setting wallpaperAdding a new panel Moving a panelApplications screen Using applicationsUninstalling applications Installing applicationsOrganising with folders Sharing applicationsEntering text Using the Samsung keyboardChanging the keyboard type Turning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Entering text by voiceAdding Wi-Fi networks Setting up accountsForgetting Wi-Fi networks Adding accountsConnecting with Windows Media Player Connecting with Samsung KiesTransferring files Setting a pattern Connecting as a media deviceSecuring the device Device MTPSetting a password Setting a PINUpgrading the device Unlocking the deviceUpgrading over the air Upgrading with Samsung KiesPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Ending a call Managing contacts ContactsSearching for contacts Importing and exporting contacts Contact groups Favourite contactsBusiness card Sending messages MessagingViewing incoming messages Listening to a voice messageSetting up email accounts Reading messages Google MailPreview attachment Reply to this message LabelsTalk Messenger Google+ChatON Internet Web & networkViewing webpages Opening a newHistory BookmarksSaved pages LinksPairing with other Bluetooth devices BluetoothSending and receiving data Media Setting a song as ringtoneMusic Player Playing musicCreating playlists CameraPlaying music by mood Camera etiquetteTap →Scene mode Scene modeTaking photos Taking a photoTaking videos Shooting modePanoramic photos Taking a videoZooming in and out Recording modeConfiguring settings for Camera Tap →Edit shortcuts ShortcutsViewing images GalleryZooming in and out Editing images Playing videosDeleting images Use one of the following methods Sharing imagesDeleting videos YouTubeSharing videos Watching videosUploading videos FM RadioListening to the FM radio Adding stations to the favourites list Scanning radio stationsPlay Store Application & media storesGame Hub Samsung AppsPlay Music Play BooksPlay Magazines Memo UtilitiesComposing memos Browsing memosCreating events or tasks PlannerViewing a memo Changing calendar type Syncing with Google CalendarSearching for events Deleting eventsClock QuickofficeReading documents Searching documentsWorld clock AlarmCalculator TimerStopwatch Desk clockRecording voice memos Voice RecorderPlaying voice memos Managing voice memos GoogleSearching the device Search scopeMy Files Voice SearchDownloads Maps Travel & localSearching for locations Getting directions for a destination LocalNavigation About Settings SettingsWi-Fi Setting Wi-Fi sleep policyWi-Fi Direct More settingsFlight mode Data usageBlocking mode Home screen modeMobile networks Tethering and portable hotspotSound SIM card managerDisplay BatteryStorage WallpaperApplication manager Location servicesLock screen Security Set up SIM card lockEncrypt external SD card Language and input DefaultLanguage Google voice typingVoice search Samsung keyboardAdvanced Cloud Backup and resetAdd account Text-to-speech outputMotion AccessibilityDate and time Answering/ending calls Developer optionsText-to-speech output Settings About device Your device displays network or service error messages TroubleshootingYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located English EU /2013. Rev
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GT-S5312RWATRA, GT-S5312MSATRA, GT-S5312BKASER, GT-S5312RWASER, GT-S5312RWAEUR specifications

The Samsung GT-S5312 series, often referred to as the Samsung Galaxy Star Pro, encapsulates the essence of budget-friendly smartphones with a blend of essential features tailored for everyday use. With various model numbers like GT-S5312MSASER, GT-S5312MSABGL, GT-S5312BKATRA, GT-S5312BKAEUR, and GT-S5312RWABGL, the Galaxy Star Pro showcases slight variations but largely mirrors the core characteristics that define this lineup.

At the heart of these devices lies the Android operating system, specifically Android 4.1 Jelly Bean, providing users with a smooth and accessible interface. This operating system allows users to engage with a myriad of applications from the Google Play Store, ensuring that the smartphone remains relevant for basic daily tasks. The device is powered by a modest 1 GHz processor, facilitating seamless app functionality and multitasking abilities for light to moderate usage.

One of the standout features of the Galaxy Star Pro is its 4-inch TFT display with a resolution of 480 x 800 pixels. This compact screen size makes the device easy to grip, ideal for users who prefer smaller smartphones. The display delivers decent color reproduction and clarity, suitable for watching videos and browsing social media.

In terms of hardware, the Galaxy Star Pro comes with a 2-megapixel rear camera, which is adequate for capturing everyday moments but lacks the sophistication found in higher-end models. The device does not offer a front-facing camera, which limits options for selfies or video calls, a reflection of its budget-oriented design. However, a variety of camera modes and settings help users capture their photos effectively.

Storage capabilities reach up to 4GB of internal memory, expandable via microSD cards, accommodating up to 32GB additional space for photos, music, and apps. This feature ensures flexibility for users needing more storage.

Additional characteristics include a lightweight design, weighing in at a mere 120 grams, making it an ideal choice for portability. Connectivity options include Wi-Fi, Bluetooth 4.0, and EDGE support, providing essential internet access and connectivity capabilities.

Battery life is another highlight, with a removable 1,500 mAh battery allowing for extended usage without the need for frequent charging. The Samsung GT-S5312 series represents a reliable choice for users seeking functionality and practicality without breaking the bank, making it a compelling option in the entry-level smartphone market.
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