Samsung GT-S5312RWASER, GT-S5312RWABGL, GT-S5312MSABGL Your device freezes or has fatal errors

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Troubleshooting

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds. The device reboots automatically.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your device is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents GT-S5312 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory card→Settings →Storage →Unmount SD card →OK Removing the memory card→ Erase everything Turning the device on and offFormatting the memory card Holding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceActivating SIM or Usim cards Switching between networksSwitching between networks Icon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Dragging Double-tappingFlicking PinchingControl motions Rotating the screenTurning over ShakingNotifications Home screen Rearranging itemsAdding a new panel Setting wallpaperRearranging panels Moving a panelUsing applications Applications screenOrganising with folders Installing applicationsUninstalling applications Sharing applicationsChanging the keyboard type Using the Samsung keyboardEntering text Joining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Entering text by voiceForgetting Wi-Fi networks Setting up accountsAdding Wi-Fi networks Adding accountsTransferring files Connecting with Samsung KiesConnecting with Windows Media Player Securing the device Connecting as a media deviceSetting a pattern Device MTPUpgrading the device Setting a PINSetting a password Unlocking the deviceUpgrading with Samsung Kies Upgrading over the airMaking calls CommunicationPhone During a call Finding contactsMaking an international call Receiving calls Ending a call Searching for contacts ContactsManaging contacts Importing and exporting contacts Business card Favourite contactsContact groups Viewing incoming messages MessagingSending messages Listening to a voice messageSetting up email accounts Google Mail Reading messagesLabels Preview attachment Reply to this messageTalk ChatON Google+Messenger Viewing webpages Web & networkInternet Opening a newSaved pages BookmarksHistory LinksSending and receiving data BluetoothPairing with other Bluetooth devices Music Player Setting a song as ringtoneMedia Playing musicPlaying music by mood CameraCreating playlists Camera etiquetteTaking photos Scene modeTap →Scene mode Taking a photoPanoramic photos Shooting modeTaking videos Taking a videoRecording mode Zooming in and outConfiguring settings for Camera Shortcuts Tap →Edit shortcutsZooming in and out GalleryViewing images Deleting images Playing videosEditing images Sharing images Use one of the following methodsSharing videos YouTubeDeleting videos Watching videosListening to the FM radio FM RadioUploading videos Scanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Game HubPlay Magazines Play BooksPlay Music Composing memos UtilitiesMemo Browsing memosViewing a memo PlannerCreating events or tasks Searching for events Syncing with Google CalendarChanging calendar type Deleting eventsReading documents QuickofficeClock Searching documentsAlarm World clockStopwatch TimerCalculator Desk clockPlaying voice memos Voice RecorderRecording voice memos Searching the device GoogleManaging voice memos Search scopeVoice Search My FilesDownloads Searching for locations Travel & localMaps Local Getting directions for a destinationNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyFlight mode More settingsWi-Fi Direct Data usageMobile networks Home screen modeBlocking mode Tethering and portable hotspotSIM card manager SoundStorage BatteryDisplay WallpaperLock screen Location servicesApplication manager Encrypt external SD card Set up SIM card lockSecurity Language DefaultLanguage and input Google voice typingAdvanced Samsung keyboardVoice search Add account Backup and resetCloud Text-to-speech outputDate and time AccessibilityMotion Text-to-speech output Developer optionsAnswering/ending calls Settings About device Troubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located English EU /2013. Rev
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GT-S5312RWATRA, GT-S5312MSATRA, GT-S5312BKASER, GT-S5312RWASER, GT-S5312RWAEUR specifications

The Samsung GT-S5312 series, often referred to as the Samsung Galaxy Star Pro, encapsulates the essence of budget-friendly smartphones with a blend of essential features tailored for everyday use. With various model numbers like GT-S5312MSASER, GT-S5312MSABGL, GT-S5312BKATRA, GT-S5312BKAEUR, and GT-S5312RWABGL, the Galaxy Star Pro showcases slight variations but largely mirrors the core characteristics that define this lineup.

At the heart of these devices lies the Android operating system, specifically Android 4.1 Jelly Bean, providing users with a smooth and accessible interface. This operating system allows users to engage with a myriad of applications from the Google Play Store, ensuring that the smartphone remains relevant for basic daily tasks. The device is powered by a modest 1 GHz processor, facilitating seamless app functionality and multitasking abilities for light to moderate usage.

One of the standout features of the Galaxy Star Pro is its 4-inch TFT display with a resolution of 480 x 800 pixels. This compact screen size makes the device easy to grip, ideal for users who prefer smaller smartphones. The display delivers decent color reproduction and clarity, suitable for watching videos and browsing social media.

In terms of hardware, the Galaxy Star Pro comes with a 2-megapixel rear camera, which is adequate for capturing everyday moments but lacks the sophistication found in higher-end models. The device does not offer a front-facing camera, which limits options for selfies or video calls, a reflection of its budget-oriented design. However, a variety of camera modes and settings help users capture their photos effectively.

Storage capabilities reach up to 4GB of internal memory, expandable via microSD cards, accommodating up to 32GB additional space for photos, music, and apps. This feature ensures flexibility for users needing more storage.

Additional characteristics include a lightweight design, weighing in at a mere 120 grams, making it an ideal choice for portability. Connectivity options include Wi-Fi, Bluetooth 4.0, and EDGE support, providing essential internet access and connectivity capabilities.

Battery life is another highlight, with a removable 1,500 mAh battery allowing for extended usage without the need for frequent charging. The Samsung GT-S5312 series represents a reliable choice for users seeking functionality and practicality without breaking the bank, making it a compelling option in the entry-level smartphone market.
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