Samsung BD-C7500/XEE manual Forgot password, Don’t use this unless absolutely necessary, Again

PROBLEM

SOLUTION

Forgot password

• Press the STOP (

) button (on the top panel) for more than 5 seconds

with no disc inside. All settings including the password will revert to the

factory settings.

Don’t use this unless absolutely necessary.

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

explanations regarding the current problem, and follow the procedure once

again.

• If the problem still cannot be solved, please contact your nearest Samsung

authorized service centre.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the product.

• Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

PC Share Manager function

I can see folders shared through the PC

• Since Share Manager shows only Image, Music, and Movie categories ,

Share Manager, but I cannot see the files.

files that do not correspond to these categories are not be displayed.

AllShare function

Video is played intermittently.

• Check if the network is stable.

• Check if the network cable is properly connected and if the network is not

overloaded.

• Wireless connection between the server and the product is unstable.

Check the connection.

AllShare connection between TV and PC is

• IP addresses under the same subnetwork should be unique, otherwise IP

unstable.

collision can results in such a phenomenon.

• Check if you have a firewall enabled.

If so, disable the firewall function.