Samsung BD-D5300/XE, BD-D5300/EN, BD-D5300/ZF manual Appendix, Troubleshooting

Page 59

Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

 

 

PROBLEM

 

SOLUTION

No operation can be performed with the

•• Check the batteries in the remote control. They may need replacing.

remote control.

•• Operate the remote control at a distance of no more than 20 feet.

 

•• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

•• Ensure that the disc is installed with the label side facing up.

 

•• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

•• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

•• This message appears when an invalid button is pressed.

screen.

•• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).

 

•• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

•• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

•• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

•• This is not a problem with the player.

No audio.

•• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

•• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

•• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings will revert to the factory settings.

 

•• When the factory default settings are restored, all stored user BD data is

 

deleted.

 

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08 Appendix

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Contents Please register your product at Blu-rayDisc PlayerBlu-ray Disc Player Features Key featuresBlu-ray Disc Features Important Note Safety InformationDisc Storage & Management Important Safety InstructionsPrecautions Disc HandlingRestrictions on Playback Maintenance of CabinetDisc Storage Handling CautionsContents Connecting to the Network Cable Network Wireless Network Network Remote Control Initial SettingsReset Change PasswordBD-LIVE Disc types your player cannot play Disc Types and Contents your player can playGetting Started BD-RE/-R Blu-ray Disc Compatibility Disc TypesAudio CD CD-DA BD-ROMAvchd Advanced Video Codec High Definition Region CodeCopyright AC3 Supported File FormatsVideo File Support Music File Support AccessoriesLogos of Discs the player can play Front Panel  Rear Panel Upgrades using a network connectionInstalling batteries Tour of the Remote ControlRemote Control Connections Connecting to a TVConnections Connecting to an Audio System Red White Networking with PC for AllShare function Broadband modem Connecting to the NetworkCable Network For AllShare function Wireless NetworkNetworking with PC Wireless IP sharer My Contents SetupMy Contents BD Wise Samsung Players only ResolutionTV Aspect Smart Hub Screen SizeOutput Resolution according to the output modeBlu-ray Disc/E-contents/Digital Contents playback SetupMovie Frame 24Fs Still ModeProgressive Mode Hdmi Color FormatBitstream Digital Output SelectionLets you set 48kHz and 96kHz PCM down- sampling on or off Downmixing ModePCM Downsampling Dynamic Range ControlSetting Up a Wired Connection Manual Network SettingsWired Network Setting Up a Wired Connection AutoPress the buttons to select Wireless General Wireless NetworkPress the button to go to DNS Mode Setting Up the Wireless Network Connection AutoSetting Up the Wireless Network Connection Manual Wait until the connection is automatically established Network StatusOne Foot Connection Press the OK buttonBD Data Management Initial SettingsBD-LIVE Internet Connection Anynet+HDMI-CECDivX Video On Demand ResetChange Password Time ZoneGeneral Network Remote ControlSoftware Upgrade Front DisplayBy USB Download in Standby ModeProvides contact information for assistance with your player Contact SamsungDisc Structure Using the Disc MenuBasic Functions PlaybackSearching for a Desired Scene Using the Title MenuUsing the Popup Menu Playing the Title ListRepeating the Title or Chapter Slow Motion PlayStep Motion Play Moving to a Desired Scene DirectlyChanging to Full Screen Selecting the Picture SettingsWhen you use BD wise function, this menu will not appear Repeating a SectionPress the buttons to select the desired Bonusview Setting BonusviewChanging the Camera Angle Selecting the Subtitle LanguageAudio CD CD-DA/MP3 Screen Elements Buttons on the Remote Control used for Music PlaybackPlaying an Audio CD CD-DA/MP3 Listening to MusicPlaylist Repeat an Audio CD CD-DA/MP3Playing back Pictures Using the Tools buttonUsing the Slide Show function Playing a Jpeg filesVideos Playing back a USB Storage Device NoteStarting Smart Hub for the First Time Network ServicesUsing Smart Hub If this occurs, check the Internet connection and try again Or free-of-charge application servicesSmart Hub at a Glance Managed by SamsungCreating an Account Using the KeypadEntering Text, Numbers and Symbols To log in to your Smart TV Account, follow these steps Settings Menu Blue DAccount Log Account ManagementRemove Service Accounts ResetRegister Service Account Change PasswordMove to Folder Edit Mode Menu Yellow CProperties MoveLock To Access Widgets in a FolderNew Folder Rename FolderSamsung Apps Sort Menu Green BFor Pay Apps Help Using the Samsung Apps ScreenSamsung Apps by category My AccountInsert a Blu-ray Disc that supports BD-LIVE Using the colored buttons on your remote with Samsung AppsUsing the AllShare Function Return To return to the previous menuAppendix TroubleshootingAuthorized service center Forgot passwordSettings Don’t use this unless absolutely necessary Deleted If you experience other problemsNetwork Status menu. See BD-LIVE serviceOccurs BD-LIVE service RepairsBonusview IndexMP3 BD WiseWEP OPEN/SHARED WPA-PSK TKIP/AES WPA2-PSK TKIP/AES Wpspbc SpecificationsHdmi Copy Protection Compliance and Compatibility NoticeNetwork Service Disclaimer License Tel 0818 717 Fax +44 0131 202 @ Warranty ConditionsEire ` CIS Correct disposal of batteries in this product
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BD-D5300/XE, BD-D5300/ZF, BD-D5300/EN specifications

The Samsung BD-D5300 is a versatile 3D Blu-ray disc player that offers a variety of features and technologies designed to enhance your home entertainment experience. This model is available in various region codes, including BD-D5300/EN, BD-D5300/ZF, and BD-D5300/XE, making it compatible with different markets around the world.

One of the standout features of the BD-D5300 is its ability to play 3D Blu-ray content. With the growing library of 3D films, this player allows you to enjoy the immersive experience of 3D cinema right in your living room. The player also supports standard Blu-ray and DVD formats, ensuring that you can enjoy your existing library as well.

In terms of video quality, the BD-D5300 boasts Full HD 1080p output, delivering stunning visuals that make movies come to life. This high-definition playback is complemented by Samsung's advanced picture technology, which enhances video clarity and detail. Additionally, the player features HDMI output, ensuring seamless connectivity to your HDTV for optimal performance.

Another key feature of the BD-D5300 is its built-in Wi-Fi capability. This allows you to access a variety of streaming services such as Netflix, YouTube, and others directly from the player. With Smart Hub functionality, users can easily navigate through apps and content, making it convenient to find and watch their favorite shows and movies.

The BD-D5300 is also equipped with Dolby Digital and DTS audio technologies, delivering high-quality sound that enhances the overall viewing experience. The inclusion of DLNA (Digital Living Network Alliance) support further extends its functionality, enabling users to stream content from compatible devices on their home network.

In terms of design, the BD-D5300 features a sleek and modern look that fits seamlessly into any home theater setup. Its compact size makes it easy to place alongside other components, while the intuitive remote control provides easy navigation.

Overall, the Samsung BD-D5300 is a feature-rich Blu-ray player that combines advanced technology with user-friendly design. Whether you're looking to enjoy the latest 3D films or stream your favorite shows, the BD-D5300 delivers a high-quality entertainment experience that satisfies cinema enthusiasts and casual viewers alike.
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