Samsung BD-F7500/EN, BD-F7500/XE manual Troubleshooting, Problem Solution

Page 68

Appendix

Troubleshooting

Before requesting service, please try the following solutions.

 

 

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. The initialization message appears on the screen, and the power will

 

turn off automatically. When you turn your product on again, all the settings

 

will be reset.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password.

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. The initialization message appears on the screen, and the power will

 

turn off automatically. When you turn your product on again, all the settings

 

will be reset.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Contents Blu-rayDisc Player Safety Information Precautions Important Safety InstructionsSafety Information English This product Utilizes a LaserUsing the 3D function `` Keep in a clean protection jacket and store verticallyDisc Storage & Management Handling CautionsThis player does not convert 2D content into 3D CopyrightContents Contents English BD-LIVEDisc types and contents your player can play Getting StartedDisc and Format Compatibility Disc types your player cannot playRegion Code Logos of Discs the player can playSupported Formats Video File Support3GP WMASupported Subtitle File Formats Music File SupportExternal InternalPicture File Support Avchd Advanced Video Codec High DefinitionAccessories Check for the supplied accessories shown belowFront Panel Rear PanelTray OUT LANRemote Control Tour of the Remote ControlInstalling batteries Check the polarity +/- of the batteriesConnecting to a TV ConnectionsConnecting to an Audio System Hdmi UHDSupported AV Receiver Connections EnglishHdmi Receiver Audio Wireless Network Connecting to a Network RouterWired Network Settings Initial Settings ProcedureAccessing the Settings Screen Buttons on the Remote Control Used for the Settings MenuSelected item or confirm a setting Detailed Function InformationSettings Menu Functions When Movie Frame 24Fs is set to Auto Lets you choose to have 96Khz PCM signalsCompatible with a 96Khz signal Volume of loud sounds is reducedHDMI1 HDMI2Functionality, and perform Software Updates Wireless routerFrom selected services Content based on its ratingQuick Setup Guide for details Boot timeSettings. The Simple Menu appears \\ Wired USB keyboards are not supportedPower will turn off automatically Settings will be resetTV using an Hdmi cable Play DivX VOD contentsFor more information about the Software Update Setup functionDefault security PIN is Requires an active Internet connectionConfiguring Your Network Connection Wired NetworkĞĞ Wired Manual Networks and the InternetWireless Network WpspinĞĞ Wpspbc ĞĞ WpspinWi-Fi Direct Through the Wi-Fi DeviceThrough the Player Using PBC Through the Player Using a PINButton. See Update Now on this page for details Upgrading SoftwareAuto Update By USBMedia Play Playing Commercial DiscsPlaying Files on a USB Device MethodPlaying a Disc with User Recorded Content Media Play EnglishUsing the Allshare Network Function To Download the Allshare SoftwareAllshare Connection Play backPCs files Media PlayButtons on the Remote Control used for Video Playback Using the Tools MenuControlling Video Playback Disc MenuRepeat Mode Picture Mode Movie The best setting for Watching moviesTitle Search Titles Press the vbuttonUsing the View & Options Menus Using the View MenuUsing the Options Menu BonusviewButtons on the Remote Control used for Music Playback Controlling Music PlaybackRepeating Tracks on an Audio CD Shuffling Tracks on an Audio CDCreating a Playlist from an Audio CD See Ripping onPlaying Photo Contents Settings Music Slide show SettingsZoom Enlarge up to 4 timesUsing the Send Function Network Services Before Using Movies & TV Shows or AppsLogging In to Your Samsung Account To log in to your Samsung account, follow these stepsUsing Movies & TV Shows Network Services EnglishUsing Apps More Apps Select to access the More AppsApps Screen at a Glance Downloading ApplicationsUsing the More Apps Screen Using the Options Menu FunctionsStarting an Application Sorting the AppsEdit My Apps Add an App to My AppsDelete an App from My Apps Move an App in My AppsCreate Folder Move to FolderRename Folder Rename Folder lets you rename an existing folderUpdate Apps DeleteUsing the Web Browser Screen MirroringLink Browsing and Pointer Browsing \\ The Web Browser is not compatible with Java applicationsUsing the Keyboard Pop-up Control Panel at a GlanceUsing the Setting Menu Options on the Keyboard Pop-UpPrivacy mode is enabled Setting Factory defaultsPrivate Privacy mode, select OKBD-LIVE Appendix Compliance and Compatibility NoticeAppendix English Network Service DisclaimerCopy Protection Licence Recommendation EU Only Settings 3D Settings Additional InformationDigital Output HdmiSettings Middle of playback BD Data ManagementRead/write speed Disc Menu. Press the Disc Menu buttonResolution according to the contents type Digital Output Selection Re-encodedTroubleshooting Problem SolutionHdmi input resolution Hdcp High-bandwidth Digital Content ProtectionIf you experience other problems Then follow the procedure againBD-LIVE service Occurs BD-LIVE serviceRepairs Function. SeeSpecifications WEP OPEN/SHAREDWPA-PSK TKIP/AES WPA2-PSK TKIP/AES@ Warranty Conditions United Kingdom EireCorrect disposal of batteries in this product Web Site
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BD-F7500/XE, BD-F7500/EN specifications

The Samsung BD-F7500 is an innovative Blu-ray player that stands out for its advanced features, exceptional performance, and user-friendly design. With its sleek and modern aesthetic, it serves as a stylish addition to any home entertainment setup. This player is available in different models, such as BD-F7500/EN and BD-F7500/XE, which cater to various market needs while maintaining core functionalities.

One of the standout features of the BD-F7500 is its ability to deliver stunning Full HD 1080p video quality. With support for various HD content, including Blu-ray discs, the player ensures that viewers experience crisp, clear images with rich colors and remarkable detail. The inclusion of 3D playback capability further enhances the viewing experience, allowing users to enjoy their favorite films in immersive three-dimensional quality.

Another key characteristic of the BD-F7500 is its Smart Hub, which provides access to a wide array of streaming services and applications. Users can enjoy popular platforms such as Netflix, YouTube, and Hulu, among others, directly from their Blu-ray player. This feature eliminates the need for additional devices and simplifies the home entertainment experience.

The player is also equipped with Wi-Fi connectivity, enabling seamless streaming and easy access to online content. Users can connect their BD-F7500 to their home network, allowing for quick downloads of updates and apps. The built-in AllShare feature allows users to share media between compatible devices, enhancing family enjoyment and personalized viewing experiences.

To support diverse media formats, the Samsung BD-F7500 plays a variety of disc types, including Blu-ray, DVDs, and CDs. Its USB port further extends functionality, allowing users to play video, music, and images from external drives, making it a versatile addition to any media setup.

Furthermore, the BD-F7500 incorporates advanced audio technologies like DTS HD Master Audio and Dolby TrueHD, ensuring that sound quality matches the stunning visuals. The player’s capability to upscale content to near-4K resolution enhances existing DVD collections, breathing new life into older films.

In conclusion, the Samsung BD-F7500/EN and BD-F7500/XE Blu-ray players are designed for entertainment enthusiasts who appreciate high-quality video and audio, smart streaming options, and versatile playback capabilities. Whether you're watching the latest blockbuster in 3D or streaming your favorite show, the BD-F7500 ensures an outstanding home viewing experience.
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