Samsung BD-D7000/ZF, BD-D7000/EN, BD-D7000/XE manual Appendix, Troubleshooting

Page 64

Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

 

 

PROBLEM

 

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m.

 

• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

 

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Contents Blu-rayDisc Player Blu-ray Disc Features Key featuresBlu-ray Disc Player Features Safety Information Important NotePrecautions Important Safety InstructionsClass 1 Laser product Disc Handling Viewing using 3D functionDisc Storage & Management Maintenance of Cabinet Restrictions on PlaybackContents Accessing the Settings Menu 3D SettingsResolution Still ModeSetup Basic Functions Using the Tools button Selecting the Picture SettingsSetting Bonusview Using Smart HubGetting Started Disc Types and Contents your player can playDisc types your player cannot play Blu-ray Disc Compatibility Disc Types Audio CD CD-DACopyright Region CodeAvchd Advanced Video Codec High Definition Supported File Formats Video File SupportAsf WMAAccessories Logos of Discs the player can playMusic File Support Compliant with WMA versionFront Panel `` Do not place an object on the top of this playerRear Panel Tour of the Remote Control Remote ControlInstalling batteries Check if the batteries are drainedSetting the Remote Control to Operate Your TV TV Control CodesConnected to the TV TV CHConnecting to a TV ConnectionsRed White Yellow Connecting to an Audio System Case 3 Audio Video cable Turn on the player, TV and Stereo AmplifierCase 2 Optical cable Not included Cable Network Connecting to the NetworkBroadband modem With integrated router Wireless IP sharer Wireless NetworkYou can set up a wireless network three ways Setup My ContentsAccessing the Settings Menu 3D Settings 3D Blu-ray Playback ModeButton again, then select 3D Settings in the Blu-ray menu DisplayResolution Full screen. Content formatted in 43 will be stretchedBD Wise is Samsung’s latest inter-connectivity feature Smart Hub Screen SizeResolution according to the output mode Blu-ray Disc/E-contents/Digital Contents playbackSetup Output Hdmi Mode Video Mode DVD playback Setup OutputHdmi Colour Format Movie Frame 24FsStill Mode Progressive ModeHdmi Deep Colour Digital OutputDigital Output Selection Downmixing Mode DTS Neo6 ModePCM Downsampling Dynamic Range ControlNetwork Settings Wired NetworkAudio Sync NetworkWireless Network Setting Up the Wireless Network Connection AutoSetting Up the Wireless Network Connection Manual Network Status One Foot ConnectionPress the OK button Wait until the connection is automatically establishedInitial Settings BD-LIVE Internet ConnectionAnynet+HDMI-CEC BD Data ManagementReset Change PasswordTime Zone DivX Video On DemandNetwork Remote Control Software UpgradeFront Display GeneralDownload in Standby Mode By USBBy Disc Via DownloadContact Samsung Provides contact information for assistance with your playerBasic Functions Playback3D Converter Playing a VideoUsing the Disc Menu Using the Title MenuUsing the Popup Menu Disc StructureSearching for a Desired Scene Skipping ChaptersRepeat the Title or Chapter Repeat the SectionSlow Motion Play Step Motion PlayMoving to a Desired Scene Directly Changing to Full ScreenSelecting the Picture Settings `` When you use BD wise function, this menu will not appearSelecting the Audio Language Selecting the Subtitle LanguageSetting Bonusview Changing the Camera AnglePlaying an Audio CD CD-DA/MP3 Listening to MusicRepeat an Audio CD CD-DA/MP3 PlaylistUsing the Tools button Using the Slide Show functionPlaying Jpeg files Playing back PicturesStop mode, connect the USB storage Playing back a USB Storage DevicePlayer Using Smart Hub Network ServicesStarting Smart Hub for the First Time Smart Hub at a Glance Entering Text, Numbers and Symbols Using the KeypadCreating an Account Settings Menu Blue D Account LogAccount Management To log in to your Smart TV Account, follow these stepsReset Register Service AccountChange Password Remove from TV Account listEdit Mode Menu Yellow C PropertiesMove Move to FolderTo Access Widgets in a Folder New FolderRename Folder LockFor Pay Apps Sort Menu Green BSamsung Apps Using the Samsung Apps Screen Samsung Apps by categoryMy Account HelpUsing the coloured buttons on your remote with Samsung Apps Using the AllShare FunctionReturn To return to the previous menu Insert a Blu-ray Disc that supports BD-LIVETroubleshooting AppendixForgot password Authorized service centreHdcp High-bandwidth Digital Content Protection AgainBD-LIVE service Occurs BD-LIVE serviceRepairs Network Status menu. SeeIndex BD WiseSpecifications Compliance and Compatibility Notice Copy ProtectionNetwork Service Disclaimer Licence Recommendation EU OnlyUnited Kingdom Eire ` CIS English Italiano Suomi Polski Hrvatski ประกาศเกี่ยวกับ Cinavia ﺔϴΑήﻌﻟا ﺔϐϠﻟا Correct disposal of batteries in this product
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BD-D7000/XE, BD-D7000/ZF, BD-D7000/EN specifications

The Samsung BD-D7000/EN is a state-of-the-art Blu-ray player that stands out with its sleek design and advanced features. Launched as part of Samsung's line of high-definition home entertainment systems, this model is not only a typical Blu-ray player but also a versatile media hub that can elevate your viewing experience.

One of the key features of the BD-D7000/EN is its ability to play a variety of disc formats. It is compatible with Blu-ray discs, DVDs, and CDs, allowing users to enjoy a vast library of content without needing multiple players. Its exceptional upscaling technology enhances the quality of standard DVDs to near High Definition, ensuring that older content looks impressive on high-resolution TVs.

In addition to its disc playback capabilities, the BD-D7000/EN boasts an array of smart features. It includes built-in Wi-Fi connectivity, which allows users to access various streaming services directly from the player. Services such as Netflix, YouTube, and Hulu can be navigated seamlessly, making it easy to enjoy a wide range of online content. Additionally, the player supports Samsung’s Smart Hub interface, providing an intuitive platform for users to browse and discover new media.

Audio quality is another standout characteristic of the BD-D7000/EN. It supports high-definition audio formats, including Dolby TrueHD and DTS-HD Master Audio. This ensures that viewers can experience immersive sound that complements the stunning visuals, enhancing the overall entertainment experience. Moreover, the player’s HDMI output allows for a straightforward connection to modern televisions and sound systems.

Furthermore, the BD-D7000/EN is designed with a sleek, minimalistic aesthetic, featuring a slim profile that can fit into any entertainment setup without taking up excessive space. Its touch-sensitive controls add a modern twist, allowing for easy navigation without the need for protruding buttons.

For those who value convenience and versatility, the Samsung BD-D7000/EN serves as a reliable option that combines high-quality Blu-ray playback, smart streaming features, and impressive audio performance. It's an excellent investment for anyone looking to enhance their home theater experience with cutting-edge technology and design.
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