Samsung HT-WP30R/ELS manual Before Calling for Service, Symptom Check/Remedy

Page 35

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

•

Are the video cables connected properly?

 

 

 

 

 

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

 

 

The remote control does not

•

Is the remote control being operated within its operation range of

angle and distance?

 

 

work.

 

 

 

• Are the batteries exhausted?

 

 

 

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

Can't receive radio

•

Is the antenna connected properly?

 

 

 

 

 

 

 

broadcast.

• If the antenna's input signal is weak, install an external FM

 

antenna in an area with good reception.

 

 

 

 

 

 

 

• The main unit is not working.

 

 

 

 

 

 

 

 

 

 

 

 

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

 

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

•While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds. “INITIALIZE”

level has been forgotten.

appears on the display and all settings will return to the default values.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

GB

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Contents Digital Home Cinema System Class 1 Laser Product Safety Warnings PrecautionsGBContents Copy Protection Playable DiscsDo not use the following types of disc Disc Recording FormatFront Panel Rear Panel DescriptionInsert Remote Batteries Range of Operation of the Remote ControlTuner button Cancel button Connecting the Speakers Module on the wall On the back of the unit 2 to 3 timesTurn on the main unit Press Stop button What is Progressive or Non-Interlaced Scanning?Method 1 Composite Video ............... Good Quality Method 2 Scart ............... Better QualityCooling Fan FM antenna connectionAM antenna connection Titles and chapters DVD-VIDEO Press the Mode button until the TV indicator llightsDisc terminology Groups and tracks DVD-AUDIOSelecting the Video Format Disc PlaybackMP3-CD Playback To view the previous or next image with 9 windows, press Press Slide Mode buttonJpeg File Playback Jpeg Press To skip to the next slideDivX Playback USB devices that support USB Mass Storage Compatible DevicesTo stop playback, press the Stop button Checking the Remaining Time Fast/Slow PlaybackSkipping Scenes/Songs Displaying Disc InformationRepeat Playback Zoom Screen Enlarge Function GB Step Function DVD VCDAngle Function DVD EZ View Function DVDDisplay 1Press Info button twicePress Info button Press Cursor Button to move to 1twice Moving Directly to a Scene/Song Using the Title Menu DVDPress Return button to return to the previous level Setting the LanguageStop mode Press Menu button Select ‘Language’ Then press Enter buttonButton Stop modeAdjusting the TV Aspect Ratio Screen Size Press MenuThen press Setting the PasswordEnter the password Then press Enter button Press Menu buttonPower will turn off and then back on Setting the Wallpaper Jpeg DVD VCDSetting the Wallpaper To select one of the 3 wallpaper settings youve madeDivX R registration Setting the Speaker ModeDVD Audio Disc Playback Mode Speaker Setup, press the Enter button againSetting Rear Surround Speakers Setting the Delay TimeSetting up the Speaker Delay Time Setting Center SpeakerMenu button Setting the Test ToneStop or no disc Mode, pressPress Sound Setting the Audio QualityPress Sound Edit button and then press Cursor Press DSP/EQ button AV Sync SetupPress PL II Effect button Dolby Pro Logic II ModePress PL II Mode Listening to Radio Presetting StationsPTY Program Type indication and PTY-SEARCH function What information can RDS signals provide?About RDS broadcasting Press Dimmer button To confirm the sleep timer setting, press Sleep buttonConvenient Functions Press Sleep buttonCorresponding to your brand of TV Indicator on the remote control flashWhen operating a TV with the remote control Press the Mode button to make the TVSymptom Check/Remedy Before Calling for ServiceDo not keep in direct sunlight Language Code ListCode Language 1ch speaker system Specifications Memo
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