Help Desk / Support Details

Swann Technical Support

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free	AUSTRALIA toll free
1-800-627-2799	1300 138 324
1-877-274-3695	(M 9am-5pm AUS ET)
(Su, 2pm-10pm US PT)	(Tu-F 1am-5pm AUS ET)
(M-Th, 6am-10pm US PT)	(Sa 1am-9am AUS ET)
(F 6am-2pm US PT)	New Zealand toll free
USA Exchange & Repairs	0800 479 266
562-777-2551	International
(M-F, 9am-5pm US PT)	+61 3 8412 4610

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

WARNING: IMPORTANT NOTICE ABOUT CORRECT USE OF POWER ADAPTER

The correct orientation	L’orientation correcte pour L’adapteur	La orientacion correcta para el
for the enclosed power	secteur fourni est dans une position	adaptador electrico incluido es en
adapter is in a vertical	verticale ou plancher-monte.	posicion vertical o instalado en el
or ﬂoor mount position.		suelo.

Warranty Information

Swann Communications U.S.A. Inc.	Swann Communications PTY. LTD.
12636 Clark Street	Building 4, 650 Church Street,
Santa Fe Springs, CA 90670 USA	Richmond, Victoria 3121 Australia
1-800-627-2799	1300 138 324

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the ﬁtting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party.

Unauthorised end user or third party modiﬁcations to any component or evidence of misuse or abuse of the device will render all warranties void.

www.swannsecurity.com

English

ADW-300/X

Extra Digital Wireless Camera

Wireless Outdoor Camera

STOP Help Desk

Has the answers

If this device does not work when you ﬁrst plug it in, do not take it back to the store.

Contact the Swann Helpdesk using our fast e-mail servic tech@swannsecurity.com or call us on one of the Toll-Free numbers shown on the back cover of this booklet.

Most problems can be quickly and easily ﬁxed with a simple e-mail or a quick chat with one of our friendly technical staff. (Toll-Free available in the US and Australia only)

Note: Wireless Networks (WiFi) may interfere with and/or experience interference caused by the transmitter in this unit. Changing the receiver to another channel/frequency or setting the Wireless Network (i.e. Wireless Access Point) to a frequency further away from the camera’s set frequency can alleviate this problem. Consult the documentation of your Wireless LAN device for information on how to change the transmission frequency.

Installation Guide

8	EN15102008