Troubleshooting, Hints & Tips
Before requesting service, please make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do notsolve the problem, please contact us.
Problem | Possible Causes | Remedies |
System message | No power supply to | First identify the channel number, find |
shows ”NO | corresponding camera(s) | find the corresponding camera. If camera |
Connection” |
| power status indicator (RED LED) is off, |
|
| check power adapter and power cable |
|
| connection. |
| Channel is not paired with | First identify camera has no image, draw |
| camera yet | the camera near the receiver then pair |
|
| the camera to desired channel. See page |
|
| 5 for detail. Once pairing completed and |
|
| camera is picked up by the receiver, |
|
| camera status indicator (GREEN LED) |
Important Safety Precautions
Please read before installing and using this Product. Damage caused by
1.Do not drop, puncture or disassemble the camera or receiver; otherwise the warranty will be voided.
2.Keep adapters away from moisture.
3.Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4.Do not expose the camera or receiver to extreme high temperatures or aim the lens in direct sunlight. Doing so may damage the camera.
5.Use the devices with care. Avoid pressing hard on the camera or receiver body.
6.For your own safety, avoid using the camera or power off the camera when there is a storm or lightning.
7.Remove the power adapter during long periods between usages.
8.Use only the accessories and power adapters supplied by the manufacturer.
9.To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of infants.
10.Check power cables do not get crushed or damaged by sharp edges whenever the devices are in operation.
| will light up. |
Service out of range | Draw the camera near the receiver |
Signal been blocked | If possible, remove major obstacles |
| between the camera and the receiver. Or |
| relocate the camera to proper location. |
Camera antenna | Secure camera antenna to camera body |
connection loss | tightly. |
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subjected to the following two conditions:
(1)this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Products with CE Marking comply with EMC Directive (2004/108/EC); Low Voltage Directive (73/23/EEC); R&TTE(1999/5/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms:
EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328
Low signal or | Antenna directional | Adjust camera antenna and receiver |
unstable signal | limitation | position. |
| Signal being blocked | If possible, remove major obstacles |
|
| between camera and receiver. Or relocate |
|
| the camera to proper location. |
| Strong radio signal near | Keep WIFI router away from the camera |
| by | and/or receiver. |
| Strong electromagnetic | Keep working motors (hair dryer/heat fan/ |
| interference nearby | air conditioner/water pump) or microwave |
|
| oven away from the camera and/or |
|
| receiver. |
Channel(s) | Scan channel(s) been set | Go to the receiver menu and enable |
disappear during | OFF | the correct channel(s). See receiver |
auto or manual |
| instructions for details. |
scan |
|
|
|
|
|
Low light vision distance | Ideal low light vision distance is from 9ft | |
image at night | too short/too far | / 3m to 25ft / 8m. Adjust the camera to |
time |
| have camera view fit in this distance. |
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Move the equipment away from the receiver.
-Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/television technician for additional suggestions.
You are cautioned that any change or modifications to the equipment not expressly approved by the party responsible for compliance could void Your authority to operate such equipment.
Disposal
If the camera system no longer functions or can no longer be repaired, it must be disposed of according to the valid statutory regulations. Disposal of spent batteries / accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and accumulators. Disposing of spent batteries/accumulators with common household waste is prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols on the side. These symbols indicate that it is prohibited to dispose of these batteries/ accumulators in the household waste.
The abbreviations for the respective heavy metals are: Cd= cadmium, Hg= mercury, Pb= lead. You can return spent batteries and accumulators that can no longer be charged to the designated collection points in your community, outlets or wherever batteries or accumulators are sold. Following these instructions will allow you to fulfil the legal requirements and contribute to the protection of our environment!
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