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troubleshooting
PROBLEM | SOLUTION | |
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The refrigerator does not | • Check that the power plug is properly connected. | |
work at all or it does not | • Is the temperature control on the display panel set to the correct | |
chill sufficiently. | temperature? Try setting it to a lower temperature. | |
| • Is the refrigerator in direct sunlight or located too near a heat source? | |
| • Is the back of the refrigerator too close to the wall and therefore keeping | |
| air from circulating? | |
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The food in the fridge is | • Is the temperature control on the display panel set to the correct | |
frozen. | temperature? Try setting it to a warmer temperature. | |
| • Is the temperature in the room very low? | |
| • Did you store the food with a high water content in the coldest part of | |
| the fridge? Try moving those items into the body of the fridge instead of | |
| keeping them in the CoolSelect Zone™ drawer. | |
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You hear unusual noises | • Check that the refrigerator is level and stable. | |
or sounds. | • Is the back of the refrigerator too close to the wall and therefore keeping | |
| air from circulating? | |
| • Was anything dropped behind or under the refrigerator? | |
| • A “ticking” sound is heard from inside the refrigerator. This is normal and | |
| occurs because various accessories are contracting or expanding in | |
| relation to the temperature of the refrigerator interior. | |
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The front corners | • Some heat is normal as | |
and sides of the | ||
corners of the refrigerator to prevent condensation. | ||
appliance are hot | ||
• Is the refrigerator door ajar? Condensation can occur when you leave | ||
and condensation is | ||
the door open for a long time. | ||
occurring. | ||
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Ice is not dispensing. | • Did you wait for 12 hours after installation of the water supply line before | |
| making ice? | |
| • Is the water line connected and the | |
| • Did you manually stop the ice making function? Make sure Ice Type is | |
| set to Cubed or Crushed. | |
| • Is there any ice blocked within the ice storage unit? | |
| • Is the freezer temperature too warm? Try setting the freezer temperature | |
| lower. | |
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You can hear water | • This is normal. The bubbling comes from the refrigerant coolant liquid | |
bubbling in the | ||
circulating through the refrigerator. | ||
refrigerator. | ||
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There is a bad smell in | • Has a food item spoiled? | |
the refrigerator. | • Make sure that strong smelling food (for example, fish) is wrapped so | |
| that it is airtight. | |
| • Clean out your freezer periodically and throw away any spoiled or | |
| suspect food. | |
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Frost forms on the walls | • Is the air vent blocked? Remove any obstructions so air can circulate | |
of the freezer. | freely. | |
| • Allow sufficient space between the foods stored for efficient air | |
| circulation. | |
| • Is the freezer door closed properly? | |
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Water dispenser is not | • Is the water line connected and the | |
functioning. | • Has the water supply line tubing been crushed or kinked? | |
| Make sure the tubing is free and clear of any obstruction. | |
| • Is the water tank frozen because the refrigerator temperature is too low? | |
| Try selecting a warmer setting on the main display panel. | |
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38_ troubleshooting | English |