Samsung DVD-HD945/XEE manual Firmware upgrade, Troubleshooting, Introduction, Upgrade procedure

Page 20

Firmware upgrade

Introduction

4. Press the ENTER button.

Firmware upgrade starts

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Samsung will often support the software upgrade to improve the performance of this unit to the latest status, through Samsung Internet Site (www.samsung.com).

Because the specially new mpeg4 codec continues and it is appearing. What improvements are made depends on the upgrade software you are using as well as the software that your DVD-player contained before the upgrade.

How to make an upgrade disc

Write the downloaded file onto a blank CD-R or CD-RW disc, using the following settings:

1.You have to download a new file through Download Center of Samsung Internet Site (www.samsung.com).

2.Write the file to Disc using CD-RW of your computer.

Note

File System CD-ROM ISO Level

Character set ISO 9660

Finalized, single session

Write speed low

Upgrade procedure

1.Press OPEN/CLOSE button to open the disc tray.

2.Insert the upgrade CD-R disc, label facing up.

3.Press OPEN/CLOSE button to close the disc tray.

Firmware upgrade appears on the display

5.In the middle of the writing, the tray will open automatically. After taking out the disc, please wait for about 2 minutes.

6.If the unit was successfully updated, the unit will turn off and on after closing the tray automatically. When the unit turns on, this screen will display.

7. Select the desired language.

Note • If the “Select Menu Language” doesn't appear, please contact to “Samsung Service Center”.

Do not press any button and unplug the power code during upgrade.

The upgrade procedure may change, refer to the web site (www.samsung.com).

Problem

No operations can be performed with the remote.

Disc does not play.

5.1channel sound is not being reproduced.

The

icon appears on

screen.

 

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

The screen is blocked

Forgot password

If you experience other problems.

Action

Check the batteries in the remote. They may need replacing.

Operate the remote control at a distance of no more than 20 feet.

Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try to operate the remote again.

Ensure that the disc is installed with the label side facing up.

Check the region number of the DVD.

5.1 channel sound is reproduced only when the following conditions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

Check if your audio system is connected and working properly.

In a SETUP Menu, is the Audio Output set to Bitstream?

The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Check if the disc has a Menu.

Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

The Screen Ratio is fixed on your DVDs.

Make sure you have selected the correct Digital Output in the Audio Options Menu.

Press power on from a cold start with no disc in the unit.

Press the SEARCH/SKIP ( ) button on the front panel for 5 second. The SELECT MENU LANGUAGE display will appear. Select the number button of the desired language.

Press power on from a cold start with no disc in the unit.

Press the SEARCH/SKIP ( ) button on the front panel for 5 second. The SELECT MENU LANGUAGE display will appear. Select the number button of the desired language. Press the MENU button, and then press DOWN button to select Setup, then press RIGHT or ENTER. Press Up or Down to select Parental Setup The Parental Setup is now unlocked as indicated on the display.

You can change your password.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

Page

P3

P6

P10

P33

P14

P31~38

P35~36

P33~35

P35~36

P37~38

ENG-40

 

ENG-41

 

 

 

Image 20 Samsung DVD-HD945/XEE Firmware upgrade, Troubleshooting, Introduction, How to make an upgrade disc, Upgrade procedure
Contents Before you start PrecautionsTable of Contents General Features Disc Type and CharacteristicsDisplay Indicators Description-Front PanelFront Panel Controls Front Panel DisplayDescription-Rear Panel Tour of the Remote Control Rear PanelImportant Note Connect to an amplifier with 5.1ch analog input jacksBefore Connecting the DVD Player Choosing a ConnectionConnection to an Audio System Connection to a TV For VideoHdmi Video Specifications Why does Samsung use HDMI?Connection to a TV For Progressive scan, Digital Video Progressive Scan Output 525p/625pUsing the Display Function Playing a DiscUsing the Disc Menu Using the Title MenuUsing the Function Menu Press the Menu button during playbackWhen playing a DVD/VCD To play back using aspect ratio DVDIf you are using a 169 TV If you are using a 43 TVSelecting the Audio Language Changing the Camera AngleUsing the Bookmark Function DVD/VCD Clearing a Bookmark Using the Zoom Function DVD/VCDRecalling a Marked Scene Super Audio CD Clips Menu On Play FunctionUsing the Display Function DVD Audio PlaybackSuper Audio CD Clips Menu Off Play Function CD Layer Play FunctionFolder Selection MP3/WMA Playback MPEG4 Playback Picture CD Playback Using the Setup Menu Using the Player Menu LanguageCD-R Jpeg Discs ENG-30 ENG-31Setting Up the Language Features Setting Up the Audio OptionsUsing the Disc Menu Language Using the Audio LanguageSetting Up the Display Options Setting up TestFront FL, FR CenterImportant Note Player is lockedSetting Up the Parental Control Setting Up the Rating LevelAbout the Change Password Controlling a TV with the RemoteFirmware upgrade TroubleshootingHow to make an upgrade disc Upgrade procedureSpecifications Problem Action