Warranty & service, Troubleshooting | Samsung NV6312EGSBB/EE

warranty & service

TROUBLESHOOTING

PROBLEM	SOLUTION

What should I do if the oven	• The oven may not be switched on. Switch the oven on.
doesn’t heat up?	• The clock may not be set. Set the clock (see section
	“Time Setting”).
	• Check to see if the required settings have been applied.
	• A household fuse may have blown or a circuit breaker
	may have tripped. Replace the fuses or reset the circuit.
	If this happens repeatedly, call an authorised electrician.

What should I do if, even		• There may be problems with the internal electrical
though the oven function and		connections. Call your local service centre.
temperature have been set, the
oven does not heat up?

What should I do if an error		• There is a fault in the internal electrical circuit connection.
code appears and the oven		Call your local service centre.
does not heat up?

What should I do if the time		• There was a power failure. Set the clock (see section
display is blinking?		“Time Setting”).

What should I do if the oven		• The oven light is faulty. Replace the oven light bulb (see
light doesn’t illuminate?		section “Bulb Exchange”).

What should I do if the oven’s		• Following use, the oven’s fan runs until the oven has
fan is running without having		cooled down. Call your local service centre if the fan
been set?		continues to run after the oven has cooled down.

ERROR AND SAFETY CODES

CODE	PROBLEM		SOLUTION

	An error of the oven may cause low		Call local SAMSUNG service centre.
	performance and problems in safety.
	Stop using the oven immediately.

	SAFETY SHUTOFF		Turn oven off and remove food.
	Oven has continued operating at set		Allow oven to cool before using again.
	temperature for prolonged time.

	If you did not select an appropriate		Select the correct temperature for the
	temperature for the mode.		mode.

1) * refers to all numbers or characters.

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NV6312EGSWQ/EE, NV6312EGSBB/EE, NV6312DGSSR/EE specifications

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