Problem |
| Action | |
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| • Fully open both taps. | ||
| • Make sure the temperature selection is correct. | ||
| • Make sure the hoses are connected to the correct taps. Flush | ||
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| water lines. | |
| • Make sure the water heater is set to supply a minimum | ||
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| 120 °F (49 °C) hot water at the tap. Also, check the water | |
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| heater capacity and recovery rate. | |
| • Disconnect the hoses and clean the mesh filter. The mesh filter | ||
Fills with the wrong |
| may be clogged. | |
water temperature. | • | While the washing machine fills, the water temperature may | |
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| change as the automatic temperature control feature checks | |
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| incoming water temperature. This is normal. | |
| • | While the washing machine fills, you may notice just hot and/ | |
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| or just cold water going through the dispenser when cold or | |
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| warm temperatures are selected. | |
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| This is a normal function of the automatic temperature | |
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| control feature as the washing machine determines the water | |
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| temperature. | |
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| • Use the High or Extra High spin speed. | ||
Load is wet at the | • | Use high efficiency (HE) detergent to reduce oversudsing. | |
• | Load is too small. Small loads (one or two items) may become | ||
end of a cycle. | |||
| unbalanced and not spin completely. | ||
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| • Make sure the drain hose is not kinked or clogged. | ||
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| • Make sure the door is properly closed. | ||
| • Make sure all hose connections are tight. | ||
Leaks water. | • Make sure the end of the drain hose is correctly inserted and | ||
| secured to the drain system. | ||
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| • | Avoid overloading. | |
| • | Use high efficiency (HE) detergent to prevent oversudsing. | |
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| • Excessive suds collect in recesses and can cause foul odours. | ||
Has odours. | • Run cleansing cycles to sanitize periodically. | ||
• | Clean the door seal (diaphragm). | ||
| |||
| • Dry the washing machine interior after a cycle has finished. | ||
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No bubbles are seen | • | Overloading may screen bubbles. | |
(Bubbleshot models | |||
• | Severely contaminated laundry may not generate bubbles. | ||
only). | |||
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If a problem persists, contact a local Samsung service centre.
English 51
Troubleshooting
2018/3/8 9:37:03