Oreck M800 warranty Warranty, Safety Precautions, Troubleshooting Guide

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Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for residential use, not resale from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any part which is found to be defective in material or workmanship within one

(1)year of the date of purchase. This limited warranty applies to normal domestic use. Any commercial use of this product will void this limited warranty. Any use of non-Oreck cleaning solutions with this unit will void this limited warranty.

This limited warranty does not cover the replacement of expendable or consumable parts such as belts, brushes, and other parts subject to normal wear unless they are defective in material or workmanship.

This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than indicated on the serial number displayed on this product or service of this product by other than Oreck or a participating Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535 Canada: 1-888-676-7325

Whenever calling, please be sure to have your model and serial number from data plate.

Safety Precautions

Several key precautions must be followed to insure operator safety:

1.Always test and reset the Steemer A.L.C.I. plug.

2.Do not immerse the hand-held nozzle of the Oreck Steemer.

3.Do not allow the lower recovery tank to overfill.

4.Do not pick up corrosive, combustible, or flammable liquids such as acids, gasoline, alcohol, or use this product in areas where vapors from these types of materials are present.

5.Do not use to clean out bathtubs, flooded basements or any place where the liquid depth exceeds 1⁄8”.

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.

PROBLEM

SOLUTION

Water and cleaning

• Check that the upper supply tank is partially

solution is not dispensing

filled with hot tap water. Caution: Do not

onto carpet or upholstery.

overfill.

 

• Check that a cleaner cartridge is installed

 

and that the white lever is locked in the

 

downward position. Due to pressurization, the

 

cleaner will not properly operate without a

 

cleaner cartridge in place. If the cleaner

 

cartridge is empty, replace it with a full

 

cartridge.

 

• Check that the spray tips are not clogged.

 

Use a towel or damp cloth to clean.

 

• For above-the-floor cleaning, check that the

 

hand-held nozzle and hose assembly is

 

properly connected to the cleaner neck. Also

 

insure that the nozzle change button has

 

been engaged.

 

 

Not removing certain

• For best results, use a stain pretreatment,

stains. Heavy traffic area

such as Steemer Full Release® Professional

spots.

Spot & Stain PreCleaner. These solutions

 

loosen and break down most common

 

household grease, oil, and food stains.

 

• Make several slow passes over the stain

 

from different angles.

Carpet is excessively wet

• Make at least one additional pass over the

after cleaning.

wet carpet without pressing the cleaner spray

Note: Under normal

button.

• Check that the hand-held nozzle trigger is

conditions, a carpet may

not engaged.

take up to four hours or

• With each pass, slowly pull the unit toward

longer to completely dry.

you to extract any remaining liquid in the

Drying time depends on a

carpet. To speed drying, gently push the

combination of various

nozzle deep into the carpet pile.

factors including: carpet

• Check for airpath obstructions in the

type, carpet pile

thickness, temperature,

stair/upholstery hose, cleaner neck and in the

humidity, air circulation

nozzle. Check to insure that the inlet screen

and the number of wet

is free of debris.

passes.

 

 

 

Excessive foaming at

• Check that the upper supply tank has water.

spray tips.

 

 

 

Dark streaks on carpet

• Operate the machine more slowly; you will

after cleaning.

achieve better results with one slow pass

 

than several fast strokes.

 

• Overlap each pass to provide maximum

 

cleaning without streaking.

 

• In high traffic or heavily soiled carpets, it is

 

occasionally beneficial to allow the carpet to

 

dry and repeat the process as needed to

 

achieve optimal cleaning.

 

 

Steemer brush roll will

• Check that the nozzle power cord is

not turn.

completely connected to the main unit.

 

• If an obstruction stalls the brush roll, the belt

 

is designed to burn through so as to protect

 

the motor. Please insure through inspection

 

that the brush roll is free of obstructions and

 

is free to turn. Secondly, make sure that the

 

belt is in good working order. Replace the

 

belt if needed.

 

• If the belt and the brush roll become

 

excessively wet, momentary slippage can

 

occur. By running the unit on a dry section of

 

carpet for a minute or less, the belt will

 

function properly.

 

 

Cleaner will not run or

• Reinsert the plug, if it has slipped out of the

suddenly stops.

outlet.

 

• The A.L.C.I. may have tripped off due to

 

fluctuations in household current. Press the

 

reset button and restart the unit.

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

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Contents M800 Series Polarized Plug Notice Table of ContentsMaintenance and Customer Service Accessories Sold SeparatelyWarranty Safety PrecautionsTroubleshooting Guide Reset Test 725 168 Parts Checklist FeaturesTo Assemble Cleaner SlotsOperating Instructions To Set-Up CleanerServicing of Double-Insulated Appliances To Prepare CarpetTo Rinse Hard Flooring To Clean Hard Flooring not Hard WoodSample Cleaning Procedures For Above the Floor Cleaning Cars, Stairs, EtcThings To Do To Clean Carpet CleanerTo Store Cleaner To Clean Power Nozzle Cover